5/5
Googleholly was really helpful and answered all of my questions quickly and professionally. would definitely recommend!!
Trusted Agent profile · Northwich
Leaders Lettings Northwich reviews
★★★★★
208 reviews across 2 platforms
20-22 Bull Ring, High Street, Northwich, CW9 5BU
Leaders Lettings's office in Northwich, at 20-22 Bull Ring, is rated 4.3 out of 5 across 208 reviews on two platforms, including 205 Google reviews rated 4.3.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Google5/5
GoogleI have just completed a tenancy application with Leaders and I'm very happy with the professional,efficient and courteous manner that I received during my application.If the need arose and given the correct situation, I would most certainly use Leaders again.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Hi 4 P, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Northwich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Northwich
4/5
GoogleGood service and very helpful especially Ms Emma Perrin for helping and making my Letting application smooth sailing from the beginning up until now. Supportive with regards to property management. Kudos!
Agent replied · 17 June 2024
Dear Christopher, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleAmazing and brilliant! I have recently been in contact with Kathryn who has help arrange repairs for a property. She was responsive, friendly and just brilliant throughout the whole process. Can't recommend this company enough.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Hi Ryan, it was great to receive your review of the amazing and brilliant service and we strive for 100% satisfaction. Thank you for your positive comments about Kathryn and Leaders Northwich. Kind regards Customer Relations Advisor
5/5
GoogleThey helped me move in today and were so lovely and polite and helpful even when I was being a pain deffo would recommend thank you everyone at leaders :) :)PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Dear Casey, we were happy to help and really pleased we could provide you with a positive customer experience. Kind regards Customer Care Team
1/5
YellNot good.
This company never fixed anything, They are charging us an extreme amount which is unnecessary. If you want something fixed then either do it your self or change company. Also be ware of the nasty payment at the end when they rip the place apart to get extra money out of you.
5/5
GoogleGreat service from James, Jack and Emma. The whole team has been super helpful and friendly throughout. They deserve a big bonus for sure. My partner and I couldn't be happier :DPositiveProfessionalism
Agent replied · 17 June 2024
Hello Angie Senanes Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
2/5
GoogleThe person I dealt with was not very useful or understanding of my situation
Agent replied · 17 June 2024
Dear Tracy Mccarten, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleVery bad experience they are playing with people
5/5
GoogleReally good experience as a tenant. Very professional service all round, with lettings staff being particularly helpful in all dealings. Would definitely recommend.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Hi Dom A, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Northwich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGreat service! In particular I spoke to Chris who was very professional and friendly.
5/5
GoogleVery pleased with the recent support and advice I have received from Leaders Northwich and in particular with Paula McCafferty, Senior Property Manager.
Agent replied · 17 June 2024
Hi Conor O'Gorman, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Northwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleEmma Perrin @ Leaders Northwich - lovely to deal with. Pleasant polite and gets things done.
Agent replied · 17 June 2024
Dear Angela, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleGarbage service, takes them 3 weeks to read a simple email. Avoid!!!
Agent replied · 17 June 2024
Dear Nick H, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleReally good service from Emma Perrin at Leaders. Thank you
Agent replied · 17 June 2024
Dear Leon Jackson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExtremely helpful team, nothing is too much trouble. Highly recommend. 5 Star !PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Dear, Simon King, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleHave found Leaders Northwich to be an excellent management company. In particular, Emma Perrin, through good communication keeps both the landlord and tenant happy. Not always easy!
5/5
GoogleSuper communicative, super friendly and super supportive! Thank you so much!
Agent replied · 17 June 2024
Dear Toby Dylan, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Northwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI recently had to vacate my rented accommodation and found the whole process much easier than anticipated, mainly due to Paula taking a very pragmatic and understanding approach to the whole process. I would recommend Leaders if you are looking to buy or rent.
5/5
GoogleFound to be professional and efficient would definitely recommend in the future!
Agent replied · 17 June 2024
Hi Connor, thank you for your review. We're happy to hear you had such a positive experience with our team! If there's anything further we can do for you please do not hesitate to get in touch as we are more than happy to help! Kind Regards, Leaders
5/5
GoogleGreat customer services, viewed a property the same day I enquired!
Agent replied · 17 June 2024
Hi Tom, thanks for the review, we're pleased that you were happy with the service you received and we're glad the team at Northwich were able to arrange you a viewing so quickly! Kind Regards, Leaders
5/5
GoogleStaff are helpful and quick to deal with queries
Agent replied · 17 June 2024
Hi Luke, thank you for your kind review. We are so pleased that you have had such a great experience with our team and we will ensure that your comments are passed onto the team at Leaders Northwich! Kind Regards, Leaders
5/5
GoogleFriendly staff and quick response to enquirys
Agent replied · 17 June 2024
Hi Sam, thank you so much for your positive comments about Leaders Northwich! We're pleased to hear that the team have been so friendly and swift throughout your dealings with them. Kind Regards, Leaders
1/5
GoogleThey wrote the wrong council tax band in the ad of the property I currently rent, and they didnt take any responsability for it. Tenant fees are high compared to other estate agencies and the service is not any better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
