5/5
TrustpilotChanelle Smith
I speak with Chanelle from Wolverhampton BJB on a weekly basis - she is a lovely person to deal with, nothing is too much trouble, and she has a can-do attitude - a real credit to your company.
Trusted Agent profile · Northwich
Butters John Bee Northwich reviews
★★★★★
1,369 reviews across 2 platforms
52 High Street, Northwich, CW9 5BE
Butters John Bee's office in Northwich, at 52 High Street, is rated 4.3 out of 5 across 1,369 reviews on two platforms, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJust had a very positive experience…
Just had a very positive experience with Andy Pass (Property Manager). I required assistance responding to number of questions I received from my buyer. Andy, responded quickly and went over and above what I expected. Thanks again Andy! Adam
5/5
GoogleRating only, no written review.
5/5
Trustpilot12 Beck Road
Excellent service & very helpful. Would strongly recommend.
Agent replied · 17 June 2024
Dear Mark Thank you for your review on the great service you have received from the BJB Newcastle Branch. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotGood communications and prompt listing…
Good communications and prompt listing achieved early interest and sale despite difficult market conditions for viewings. Friendly, competent team were a pleasure to deal with - would certainly use them again - if the need arises!
5/5
TrustpilotAfter having difficult tenants
After having difficult tenants, BJB turned the situation around with their customer service and knowledge of the industry. Stacey O’Hara and Andy Pass exceeded my expectations with their professional support and advice. I would highly recommend BJB.
5/5
TrustpilotI have a couple of properties rented…
I have a couple of properties rented out and managed by this company mainly dealing with hayley kelly from the start who was very helpfull, informative, polite and friendly.Very good customer service and I'd recommend her to anyone.
5/5
TrustpilotOverwhelmingly straightforward
Lisa led the process with ease, patience and overwhelmingly straightforward. The liaison was at it's best and she worked well for me as a buyer but also balanced with that of the seller to progress the sale to completion. Highly recommended.
5/5
Trustpilotexcellent service and an excellent…
excellent service and an excellent letting agent
Agent replied · 17 June 2024
Valentin, thank you so much for the positive review!
5/5
TrustpilotQuality service from Chelsea at…
Quality service from Chelsea at Newcastle
Agent replied · 17 June 2024
Hi Tracy Poxon, we are very happy to have provided you with such a positive experience!
5/5
TrustpilotCharlotte Foden came to photograph my…
Charlotte Foden from the Stafford branch came to photograph my rental property and within 24 hours the property was online and she was already booking viewings. Very impressed with such a speedy and professional service, thank you!
5/5
TrustpilotVery professional!
Very professional and a great company!! Nothing is too much!! My main contact has been with Chanelle Smith. I cannot thank her enough for all her support. Very much an asset to this company. Pauline
5/5
TrustpilotWe deal with BJB on a day to day…
We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!
5/5
Trustpilotthe staff are very helpful and polite
the staff are very helpful and polite, they made thing very simple and easy to understand things for me to buy a property in the area. Thank you, everyone, at Butters john bee, all the best to you all.
5/5
TrustpilotNew landlord
It has been a pleasure working with this Company. As a new landlord they have dealt with everything for me. Elisha has kept me fully informed all the way through. Pleasure to do business with x x
5/5
TrustpilotI reported a problem to Danielle on…
I reported a problem to Danielle on Tuesday by Wednesday afternoon someone was here to fix it, really quick to respond to my problem and kept me up to date with phones calls and emails. 👍🏼
1/5
GoogleUnbelievably poor organisation, 30 minutes late for house viewing then agent arrives with the wrong key and all this after I'd told the agency I had a 5 week old baby with us. Very poor and would avoid in future.
5/5
Trustpilotletting my property
simple and completely stress free letting of my property with a very friendly Rebekka Gill. paying their fees is well worth avoiding the headache of finding a tenant and managing the property. highly recommended!!
4/5
TrustpilotWhat lovely service I had from Julie…
What lovely service I had from Julie today. She was very polite and approachable. Made me feel very comfortable to address my query with her. Hope to speak to her again when contacting the company.
5/5
TrustpilotVery pleased
Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldn’t hesitate to recommend these ladies at BJB Newcastle.
5/5
TrustpilotAnother superb dealing with butters…
Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry
5/5
TrustpilotAbi at the Newcastle under Lyme office…
Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.
5/5
TrustpilotButters John Bee staff are very…
Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the ‘extra mile’ so that we are happy to remain with them.
4/5
TrustpilotBought my house through Butters John…
Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Butters John Bee Northwich
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Northwich won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Stafford won Gold.
