5/5
TrustpilotVery pleased
Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldn’t hesitate to recommend these ladies at BJB Newcastle.
Trusted Agent profile · Northwich
Butters John Bee Northwich reviews
★★★★★
1,369 reviews across 2 platforms
52 High Street, Northwich, CW9 5BE
Butters John Bee's office in Northwich, at 52 High Street, is rated 4.3 out of 5 across 1,369 reviews on two platforms, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAnother superb dealing with butters…
Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry
5/5
TrustpilotAbi at the Newcastle under Lyme office…
Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.
5/5
TrustpilotButters John Bee staff are very…
Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the ‘extra mile’ so that we are happy to remain with them.
4/5
TrustpilotBought my house through Butters John…
Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!
5/5
TrustpilotButters John Bee
Recently started working with Butters John Bee property management. I find Stacey O’Hara extremely informative, helpful and professional! Stacey makes the whole process really straightforward! It’s a pleasure to work along side you!
5/5
TrustpilotButters John Bee new tenants.
Butters John Bee quickly found reliable tenants for my property. I was kept fully informed throughout the process. This occurred during the covid 19 lock down. Social distancing was observed during all meetings.
3/5
TrustpilotHave rented a property for 6 years…
Have rented a property for 6 years staff are friendly and helpful but I have reported repairs many times and still not been fixed but apart from that my experience has been positive
5/5
TrustpilotMolly Farrelly
Spoke to molly today. Just had to leave a review. It’s so refreshing to speak to staff at BJB, they are always so efficient and helpful. Thank you molly and BJB
5/5
TrustpilotMichael at Crewe
Michael Ferris met with us to discuss letting out our house, we found Michael to be upfront, approachable and knowledgeable. Based on this we will be using BJB to let our house.
5/5
Trustpilotwhat a delight to have a company thaT…
what a delight to have a company thaT TRULY LOOKS AFTER THE CUSTOMER,,all the staff we engaged with were more than helpful and found us a suitable tenant ,, many thanks ,,, pat valler
5/5
TrustpilotFirst time seller
As a first time seller, I am extremely happy with the service from, Bev, Paula & James from the Telford office, very helpful, Property sold less than 2 weeks from signing. Thank you team
5/5
TrustpilotLucy Strassmann: Model of efficiency
Instead of my dealing with 3 persons during a change of tenancy, Lucy took it all on board. That included finalising outstanding works which had been dragging on for 6 months.
5/5
TrustpilotStacey is brilliant
I’ve dealt with many Letting Agencies over the years, but Stacey really does stand out. A good balance of professionalism and efficiency, she really is a pleasure to deal with.
5/5
TrustpilotDebbie Ashford-Thom
BJB has been extremely helpful. Debbie, in particular, has been very quick to deal with matters arising. She has been very responsive in communication and extremely polite. Thanks very much, Debbie!
5/5
TrustpilotI have to speak to Ben fairly often…
I have to speak to Ben fairly often over some rental properties, and he's always super helpful, has a positive can do attitude, and seems to work very efficiently.
5/5
TrustpilotStacey O'Hara
Stacy always provides very good customer service along with being very supportive. Her helpful and positive attitude make it clear that she’s good with what she’s doing. Highly recommend
5/5
TrustpilotOutstanding service
I deal with Liz on pretty much a daily basis, she has such a 'can do' attitude that is so refreshing - she is an asset to your company.
5/5
TrustpilotMolly Farrelly
Spoken to Molly today what a lovely polite member of staff who is very thorough with her services I look forward to your input in future correspondence
5/5
TrustpilotI spoke with Natalie today about…
I spoke with Natalie today about selling our property, she was very helpful, a pleasure to deal with and very professional. Thank you for all your help.
5/5
TrustpilotStacey is extremely efficient
We work with Stacey on a daily basis, she is extremely efficient and a pleasure to work with. Stacey always ensures jobs run as smoothly as possible.
5/5
TrustpilotStacey is fantastic
I deal with Stacey alot, and she is so efficient at her job. She always keeps me up to date and informed. A pleasure to deal with.
4/5
TrustpilotAmazing service for the recent letting…
Amazing service for the recent letting of my property. Abbi and Chelsea from BJB were really helpful, prompt response and let my property out nice and quickly.
1/5
TrustpilotAwful company
Awful company. They don’t give a **** about their “customers” awful communication! Rude ! Definitely 100 percent do not recommend even to my worst enemy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Butters John Bee Northwich
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Northwich won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Stafford won Gold.
