Anwyl Homes Northwich reviews

★★★★★ 5/5

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Anwyl homes Mill Green

I have recently bought off plan a Anwyl home at Mill Green Warton. I have to say what a trouble free experiance i have had, the sales team are excellent promising nothing they couldn't deliver, even bringing our completion date a week earlier. Once we moved in I hired a professional snagging company who prvided me with a list of snaggs, which turned out to be very little given its a new build. The site management team Chris & Mike went above and behond and dealt with everything faster than expected they are a credit and a valuble asset to Anwyl homes. Keep up the good work because it realy makes the stress of moving into a new build enjoyable, and i am sure customers apriciate your hard work even though sometimes not saying it. Well done from Roy & Wendy

Roy · 22 September 2022

★★★★★ 5/5

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Paul was very friendly and helpful

Paul was very friendly and helpful! Explained the issues well and worked very quickly, he also ensured everything was back to how it was before.

Claire · 20 May 2026

★★★★★ 5/5

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Another great experience with Lee

Another great experience with Lee. He was super quick, professional and I felt very much at ease with him in my home

Amber · 25 September 2026

★★★★★ 4/5

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The Fairways - 6 weeks in…

We have purchased a property on The Fairways estate. Firstly a couple of negatives - PLS were pretty useless so I’d recommend not using them, I guess there is a reason they are cheaper than others. Snagging wise there wasn’t a huge amount to be fair but the tiling was done in the en suite like someone had about 10 mins to grout it all and I’m still waiting on that being cleaned. Everyone in the sales office have been great and really helpful, Will, Helen, Sarah and Alex. All super nice and happy to help where they can. Positives: house is well built, you can see there is a better spec than other sites (hob, spot lights, shed etc), and all the snagging has been completed in a relatively quick time. Big shout out to Isaac on site who is just brilliant - he sorts everything for me very fast and he always has a smile on his face despite me mithering him on a frequent basis! Thanks Isaac for helping us settle in and for always being around when we need you - you have been an enormous help and reassuring presence on site!

Christopher · 9 September 2022

★★★★★ 5/5

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Fantastic job by Peter

It has taken quite some time for Anywl to address the remedial issues, but that is not the focus of this review.Over the last couple of days, Peter Gidfdins has been addressing some of these issues and I have to say that the quality of workmanship has been outstanding. Very please with the work he has carried out.

Robert · 25 April 2024

★★★★★ 5/5

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A job well done

We can’t thank Gary, the site manager, at Anwyl homes enough for helping with the snagging and making our house a home. Gary is a friendly and genuine person who really wants to help. He has helped us from the move in day to the final snagging phase. No job is too much, he’s always willing to find solutions to help resolve problems. My mum has lived alone in my house and having Gary pop in has helped her settle in to the area . His team are very professional, timely and friendly. We believe that he will still help out if anything else shows up in the house. Thanks for all you have done Much appreciated! Lynda and Lyndsey

Lyndsey · 18 August 2022

★★★★★ 5/5

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Great Service at The Fairways Development

We recently bought a beautiful house on The Fairways development, and have been living here now for 4.5 months.Throughout the sales process; Helen, Sarah and Alex were very helpful in providing us with answers to our many questions. They were extremely supportive, understanding and calming at a time when we were dealing with stressful situations outside of our control, for which we are truly grateful.When we moved into the house, we did notice some differences between our house and the perfect show home, "snags". The overwhelming majority were small cosmetic issues, with just a handful of larger issues. As much as we would have liked everything to be perfect on day 1, we appreciate that the builders are human too.What mattered to us at this stage was for Anwyl to accept and correct the snags as quickly as possible. It's with this in mind that we can honestly say that both Gaz, Site Manager, and Will in Sales, have done a fantastic job in ensuring that these small snags didn't taint the positive experience of buying a new home.Gaz has been fantastic. He's been in constant communication with us regarding arranging different trades to come and carry out work. He ensured that the larger snags were resolved as a matter of urgency and shortly after sought about getting all of the other issues resolved. We've enjoyed a nice rapport with Gaz, he's always friendly and happy to help.Will joined the Fairways after we moved in and we're so glad he did. If we need support on an issue, or need to coordinate with site, he takes responsibility and swift action to ensure that we are happy.Overall, we're very happy and would recommend Anwyl to family and friends.Dan and Becky

Daniel · 18 August 2022

★★★★★ 5/5

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My experience with Anwyl home is…

My experience with Anwyl homes is definitely 5star I couldn't of asked for anything better. I'm nearly 2years in my new home I still recommend friends to buy on Alexandra gardens I'm really settled here. The site manager Carl Noble is more like a friend now although still very professional iv found all the staff super friendly and they always help out with any job I need.I'd be more than happy to re live this experience but maybe choose a house with a garage ☺️I've recently visited a few Anwyl sites I can honestly say this is my absolute favourite in how it's set out and all the greenery that Anwyl have kept.Alexandra gardens is very communal we often all get together on the green for a few drinks while the kids play. My house is situated near the main site entrance gates which I love as I'm very nosey watching them all work very hard I'm now very interested in this industry and find myself reading anything about Anwyl.I will really miss everybody when they finish here. Who know's I may buy again Alana🙂

Alana · 9 August 2022

★★★★★ 1/5

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Look for another new build

Here is exactly why Anwyl get 1 star. Please see a quote of the head of customer services."As requested, to confirm what was stated at our meeting, at Anwyl Homes we do not pay compensation to our homeowners, choosing instead to focus on putting right any issues identified. We also do not pay goodwill gestures if we are able to complete the remedial work required. We are obligated to treat all customers fairly and by that ensure that we follow our own procedures consistently" This means they do the bare minimum required.Poor poor customer service, something I have highlited to regional execs. It is sad when you have to go to the Consumer Code for an apology.

Ian · 1 August 2022

★★★★★ 5/5

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Josh and Rich were brilliant as always

Josh and Rich were brilliant as always. They carried out some work for us in the week leading up to Christmas, and were great. Done any quiet work they could while our baby was asleep, and worked around us.Always friendly and always happy when either of them are carrying out any work for us. Thanks both and hope you had a good Christmas!

Shae · 29 December 2023

★★★★★ 5/5

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The Oaks - amazing team!

Buying a home on The Oaks and have had excellent customer service from Carol since the start.Carol has helped arrange times for me to see the show home, kept in regular contact as to release dates and has been extremely helpful in keeping things on track.I have exchanged contracts on my new Lymm and Carol is keeping me up to date.Nothing has been too much trouble.I also viewed some other homes at a nearby site and the difference between the support offered by Carol and those at a rival site was part of the reason for choosing this property.Also a mention to Nigel, who I have also dealt with on occasion and has been nothing but helpful.Overall I couldn’t be happier with Carol and the team at the Oaks. Now just to make all the final choices and the long wait until it’s ready - but I am sure I will be kept well up to date!

Amanda · 25 July 2022

★★★★★ 5/5

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Great customer experience so far

We have not yet moved in to the property but so far the service has been excellent. Carol at ‘the oaks’ development in Ellesmere Port helped us quickly take our chance to secure the new build property we really wanted, due to her very friendly and highly professional work. She has supported us through the process and kept us on track. We can’t wait to do our site visit to get a sense of our new home and garden plot. Thank you Carol!

Neil · 23 July 2022

★★★★★ 5/5

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Gaz is amazing!

I've had zero experience previously with purchasing a newbuild home and wasn't sure what to expect (having been filled with horror stories of awful newbuild experiences from friends!). The team have been really fantastic and supportive. Helen and Sarah were friendly and helpful throughout the purchase and kept me regularly updated with the progress of the build. Anwyl's shining star though has to be Gaz, who has been so proactive from the day my daughter and I moved in. He clearly has high standards for the quality of the work performed by his team and has given his care and attention to each item on my snagging list. My hob stopped working the other day and he came straight round to check out the issue and brought some over to fix it that afternoon. On the day we moved in (having had a few conversations with me about my 4yo daughter and me mentioning she loves fairies) he arranged for a letter from 'the anwyl fairies' to be waiting in my daughter's new bedroom, alongside a big unicorn balloon. My daughter was thrilled and it was such a lovely touch given how busy he must be managing the site. I really appreciate all he has done to ensure that the transition into our new home has been as seamless as possible. Give that man a raise!

Lizzie · 19 July 2022

★★★★★ 5/5

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Winnington Place

I reserved my property at Winnington Place in August 2021, with my property due for completion in November. The sales team, Marie and Kelly were so helpful, they kept me up to date of the build progress, answering any queries I had along the way.The house was completed on time and when I went to the house demonstration, I was so pleased with everything, all the finishes are completed to a high standard.Unfortunately, a week after moving in, I had a significant leak from the en-suite, which resulted in the whole of the downstairs being flooded. This was due to a faulty pipe. Within the space of an hour, there was a whole team clearing everything. Luckily, there wasn’t much damage. Keith and Phil, the site team were so quick in rectifying everything, making sure all the works were done before Christmas, constantly checking everything was ok. I think it was how it was dealt with afterwards was the important thing to me and the whole team were amazing. The site team really take pride in their work.I’m so glad I bought here, after looking at so many new build developments. I know I made the right decision!

Kerry · 2 July 2022

★★★★★ 1/5

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Dangerous Electrical Installation

We moved in to our Anwyl home 3 years ago (Hawarden, North Wales), we lost count of the snags over the first few months- Sockets with no wiring behind- Boiler wired back to front - Painting / Plastering disgraceful - Fridge & Freezer not connected on handover - Connections for sky dish on the wrong side of the house I honestly could go on and on, however the worst was uncovered this week….We had Octopus Energy out to fit a new electric smart meter, their engineer identified in minutes a major electrical fault. This was a “live-neutral reverse” & was EVERY socket in our house, he proceeded to switch the power off & highlight how dangerous this was. We had Anwyl’s electricians back to fix that day, however waiting on a full survey.This error & incompetence could of killed someone in or visiting our property. There is no electrical certificate that Anwyl can provide so they have handed the keys over not knowing if this property was safe. We have young children & the thought that they could have been killed is horrendous. I haven’t even received a satisfactory response from Anwyl, in fact they said to “reassure me, the council wouldn’t have signed off building regulations without a certificate”…. Whilst this is also under investigation at Flintshire County Council, feel this should be highlighted as wide as possible. Too worried about profit rather than the quality & more importantly safety of your buyers. Absolute disgrace** adding to this following the reply to say no I haven’t had a satisfactory response from Anwyl & no copy of the electrical certificate has been located as yet… interestingly other houses on our street have started receiving emails about completing an electrical check so not sure due diligence was taken. (Our smoke alarms could also have been impacted - another hazard, but as a “goodwill” you have offered to sort…. Goodwill to sort the mistakes created by your contractors!!!”

Jennie · 30 June 2022

★★★★★ 5/5

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Anwyl at Croes Atti - fantastic!

So we had to leave this review as part of our journey so far because we need to share how amazing the Anwyl team have been. This is our second Anwyl home and we can honestly say, we wouldn’t buy from anyone else. Not only are they beautiful, modern homes but Anwyl as a business know how to do it right. Buying a home is a HUGE life experience and quite frankly it can be quite daunting at times….but the team at Anwyl that we’ve had the pleasure of dealing with have made it simple, straight forward and most of all….exciting!! We literally cannot wait for our new home to be built and we have to give a huge shout out to Angela at Croes Atti. This lady is a wonderful person…she’s been there for us from day one of reserving our plot on early bird. We’re moving back to the area for family reasons which have been a very sad time for us as a family, and the decision to find another home so quickly after buying our Kingsley last year, was not made lightly. Angela has literally hand-held us the whole way by keeping us informed, getting in touch when she said she would, managing our expectations and basically sorting everything out with speed, efficiency and most of all with care. She’s absolutely brilliant and we couldn’t have done all this without her. We’re now well on our way to owning our dream home and what started out as what we thought would be a hard road ahead, has been smooth running and EXCITING!!!! So thank you Angela and the Anwyl team….we will post another update review as we get nearer to owning our beautiful forever home :-) x

Michaela · 28 June 2022

★★★★★ 5/5

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First Class Customer Service

Chris was great today. He came across like he was more than happy to help with any task we asked him to do. He listened to what we had to say and gave his honest opinion. He seemed like he is happy in is Job. The work he done was to a high standard and he just seemed like a really genuine guy.

Alan · 11 December 2023

★★★★★ 5/5

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Thank you Carol from the sales office…

Thank you Carol from the sales office @the oak at Ellesmere Port…I really don’t know how exactly to describe Carol is helping people like me enquiring to buy a house. I am first time buyer and quite blurry in a lot of things . She is so amazing and she gave so much information and always cheerful to help with my questions. Initially I can’t find any place in this development but she even called to her colleagues asked information for me according to my needs. I decided to buy in this development partly because of her guidance as she provided so much facts. I want to rate her service as super super stars ⭐️ ⭐️⭐️⭐️⭐️⭐️

T.S · 22 June 2022

★★★★★ 5/5

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I have just moved into my first home in…

I have just moved into my first home in One of the Anwyl properties and I have been pleased with the service that I have received from them up to now.To be honest sale team was amazing especially Helen .She was really helpful and supportive even from first step of purchase which was securing my reservation and been always there to answer to my stupid questions .I had no experience before related to the home purchase so her support pushed me through the process and gave me peace of mind which was amazing .Anwyl had a good site team as well especially Gaz who was always there for me for any problem in the house .Gaz was amazing to support me for any issues in the house for instance I had electric issue in the house and he sort that out as an emergency matter in less than 24h which was a massive help.When I had a keys for the house there were some issues regarding patio doors and front door which are all sorted by Gaz .Gaz was really friendly and was ready to respond to any enquiries ASAP which was great for someone like me who works full time and quiet limited on spare time.I recommend Anwyl homes as they been really supportive through the purchase process.

Katie · 21 June 2022

★★★★★ 5/5

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Plot 10 winnington place

We reserved our first home March / April 2021 and moved in November 21, the service was amazing from start to finish from Kelly and Marie with the sales as updates of the home to Keith and Phil on the build side, we’ve had many messages checking everything is ok and no problems, Keith has been fab when passing to confirm any snags and Also keep me posted on when any snags will be sorted. Such a friendly estate and would reccomend this company to anyone buying especially first time home owners when your clueless they were amazing

Lissie · 15 June 2022

★★★★★ 5/5

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Our First Anwyl Home

Moved into our new Anwyl home last year. The sales and site teams have been fantastic. Marie was amazing through the sales stage and keeping us up to date with the build progress and conducting our options meetings. Keith & Phil are quick to respond to any queries and have been great at keeping us updated on any site activity we may need to know about. Any snags we encountered were resolved quickly and without issue. We've been impressed at the quality of the homes built by Anwyl and would recommend them to others.

Ross · 10 June 2022

★★★★★ 5/5

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New site in Winnington

We purchased our first family home on the Winnington Anwyl site in April 2021 and moved in early this year. We were drawn to Anwyl due to hearing great things about their build quality and overall house spec compared to other companies. The sales representatives in the office, Marie & Kelly were really helpful and made the entire journey for us an simple one. The site team have also been fantastic since we moved in, Keith and the team have been on hand to assist with any requirements and have proactively checked in on us regularly to ensure everything is going well for us at the new house and have taken care of the general snags we raised in an efficient and timely manor. Overall we have had a good experience with Anwyl and would certainly not hesitate to recommend them to others.

Matthew · 8 June 2022

★★★★★ 5/5

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Steven is an asset

My partner and I are in the process of purchasing our very first home courtesy of Stephen who is the sales representative at the Maes Y Rhedyn site.We were initially apprehensive about the process and what steps were needed to be taken to successfully secure a property. Thankfully, Stephen was most helpful and guided us throughout the process no matter how silly or stupid our questions sounded, he was able to give us the information.We don't usually write reviews but we felt it was only right to highlight our experience with Anwyl. Stephen has provided us with exceptional service - making the process less stressful than it should be and always keeping us up to date.

Patrycja · 6 June 2022

★★★★★ 5/5

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Richard has so far been the only…

Richard has so far been the only positive from Anwyl. He was friendly and went above and beyond what Anwyl asked him to do and we really appreciate him! This score would be much lower if it was just for Anwyl as a company but Richard has been extremely positive and professional!

Laura · 8 July 2024