1/5
TrustpilotThis firm were the letting agents for…
This firm were the letting agents for the house next door to me. Total nightmare. I have been forced to move out due to the horrendous tenants since 2017.
Trusted Agent profile · Northumberland
Rook Matthews Sayer Hexham reviews in Northumberland
★★★★★
660 reviews across 2 platforms
46 Priestpopple, Hexham, NE46 1PQ, Northumberland, NE46 1PQ
Rook Matthews Sayer's office in Northumberland, at 46 Priestpopple, is rated 4.8 out of 5 across 660 reviews on two platforms, including 22 Google reviews rated 4.8.
Reviews
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy communication and process
Rating only, no written review.
Agent replied · 22 May 2026
Thank you so much Robin, we really appreciate you taking the time to leave this review for our team.
5/5
TrustpilotExcellent personal service
Rating only, no written review.
Agent replied · 20 March 2026
Thank you very much Barry, your rating really helps us out!
1/5
TrustpilotGosforth office sales
Gosforth sales team kept changing appointment days and time, eventually agency's rep failed to attend viewing.
5/5
TrustpilotLadies happy and helpful at Blyth branch
Rating only, no written review.
4/5
TrustpilotWould use again
Rating only, no written review.
Agent replied · 22 October 2024
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again!
5/5
TrustpilotEmma was lovely
Agent replied · 22 October 2024
Thanks for the 5 stars for Emma in our Ryton branch Fiona.
5/5
TrustpilotExcellent support from the Fenham branch
Rating only, no written review.
Agent replied · 22 October 2024
Thank you so much Tim, for giving RMS Fenham a 5 star rating.
5/5
TrustpilotGreat service from all at Rook Matthews Sayer. Lots of help from Natalie Best
Great service
Agent replied · 22 October 2024
Thank you Shirl for the kind words for our team in RMS Gosforth, especially Natalie and for leaving us a 5 star rating, we really appreciate it!
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Marina, We are disappointed to receive your 1* review. I have checked with our Hexham Branch Manager and the team and we are unable to find you on our system, could you possibly confirm the name you would have registered under? Could you also let us know which property it concerned please? I assure you we take our customer service seriously and would like to investigate the matter further. Please feel free to email marketing@rmsestateagents.co.uk and our marketing team will be able to assist you.
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Wendy, thank you for leaving our Hexham branch 5 shiny stars!
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hi Stephen, thank you for taking the time to leave us 5 gold stars!
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hi Sheena, thank you for taking the time to leave us 5 gold stars! It's very much appreciated!
5/5
TrustpilotVery efficient service
Rating only, no written review.
Agent replied · 22 October 2024
Dear Martin, thank you for taking the time to leave our team 5 stars and a lovely review.
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
WOW! Thank you very much for leaving us 5 fantastic stars, it is very much appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Adrian, thank you for the 5 shiny stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Rook Matthews Sayer Hexham
How many reviews does Rook Matthews Sayer Hexham have?
Rook Matthews Sayer's Northumberland office has 660 reviews across two platforms: 22 on Google, 638 on Trustpilot (across the whole business).
What is Rook Matthews Sayer Hexham's rating?
Rook Matthews Sayer Hexham is rated 4.8 out of 5 across all 660 reviews, and 4.8 out of 5 on Google from 22 reviews.
Where is Rook Matthews Sayer's Northumberland office?
Rook Matthews Sayer Hexham, 46 Priestpopple, Hexham, NE46 1PQ, Northumberland, NE46 1PQ.
