Trusted Agent profile · Northfield, West Midlands
Verified
★★★★★
428 reviews across 3 platforms
51 Church Road, Northfield, West Midlands, B31 2LB
Part of Oulsnam, see every office.
Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.
204
Reviews on Google
This office
3
Reviews on View Agents
This office
221
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
GoogleI have recently bought a house via Oulsnam in Northfield. I cannot thank Gary Kendall who works at this branch enough for all his help & time. He was amazing & went above & beyond. Always on the end of the phone for …
Thank you for your 5 star review. Gary has worked for the company for many years and his communication is excellent. I am really pleased you found the whole team supportive and wish you every happiness in your new home.
5/5
GoogleAmazing experience. My partner and I just bought our first house thanks to Natalie. We couldn’t ask for a better consultant. She was amazing with us by replying to all our questions and giving us great advices.
What a great 5 star review, thank you so much. I am so pleased your experience was amazing. Buying your first home is exciting and we wish you every happiness in our new home!!
5/5
GoogleThanks for the teams in Northfield, we finally catch up the deadline and have the property completion before the end of my rental contract. Big Thanks to Natalie & Jessica response and support during the whole period!
Thank you for your 5 star review which is much appreciated. I hope you will be very happy in your new home.
5/5
TrustpilotExcellent service for move within Kings…
Excellent service for move within Kings heath area. Quick responses, kept us up to date and were always available. Highly recommended.
5/5
TrustpilotWasn’t plain sailing due to the…
Wasn’t plain sailing due to the solicitors, But Debbie solway at oulsnam redditch made it all worthwhile highly recommended
Thank you for taking the time to leave a review. While the journey wasn’t without its challenges, we’re so pleased Debbie was able to support you through it. We really appreciate the recommendation.
5/5
TrustpilotExcellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
5/5
GoogleVery helpful and informative. Joe was very patient with us when showing us around two houses! Thank you for your time Joe.. lovely lad. Credit to Oulsnam! :)
5/5
TrustpilotFriendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
5/5
TrustpilotJeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
5/5
TrustpilotAlways helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
5/5
GoogleThank you Natalie and Sam at Northfield office very professional and helpful on the sale of our property .fully recommended
Your 5 star review is much appreciated. Natalie & Sam always strive to provide their clients with exceptional service recognising that selling and indeed buying is a stressful process. Thank you once again for your business.
5/5
TrustpilotSimply the best
There aren’t enough words to praise and recommend Oulsnam’s Redditch office highly enough. Our sale was a Probate sale of a jointly owned property so it wasn’t straight forward. Oulsnam’s were brilliant. Kept us fully informed. They were always happy to patiently help and guide us. The many questions we had were answered promptly by return of email and there was always someone who we knew and trusted on the other end of the phone when we needed them.
5/5
GoogleOur house sale was handled highly satisfactorily by Jessica of Oulsnam Northfield. A buyer was obtained within a week; queries and requests were handled speedily; there was useful liaison with the buyer; good assistance with the few problems which occurred. I would use Oulsnam again.
Fantastic 5 star review, thank you. Your business was very much appreciated and we hope to be of further assistance to you again.
5/5
TrustpilotAmazing!
Rachel and Lissie at the Bournville office were amazing from the outset. In difficult circumstances they were very understanding and supportive. They advised every step of the way and were always quick to respond and keep us updated.
5/5
TrustpilotWarm and considerate staff
All interactions with Sarah were friendly and warm, she was a considerate agent and I definitely recommend their services
5/5
GoogleI cannot recommend Robert Oulsnam Northfield highly enough. I had used them previously for the purchase of a property and opted to sell with them. The sale was looked after by Jessica and became quite difficult, no fault of Oulsnam. …
What a wonderful 5-star review. Thank you so much. Jessica is a valued member of our team and has a great ability to handle matters is a calm and professional way. Thank you once again for your business and all the best in the future.
5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
GoogleI purchased my property through Oulsnam, Northfield, and the service I received was fantastic. The staff are friendly and professional, and communication throughout the process was easy. Would definitely recommend, and hope to go back there when I eventually sell. Oustanding - thank you!
Your 5 star review is much appreciated and we hope that we can help you again in the future. All the best to you.
5/5
GoogleHave used oulsnams on couple of occasions and they are so professional.. Gary I had dealings with over the years and he is very polite and not pushy at all . Why I have kept with oulsnams. During the sale of this house Jess was amazing, she …
Thank you for your 5 star review which really is appreciated. We have a great team here who value customer service and looking after our customers.
5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
5/5
TrustpilotMany thanks to Oulsnam Droitwich
We have no problem in recommending Oulsnams. Droitwich office have sold our property recently and the process went very well. All the staff we met or spoke to were pleasant and engaging. We took their advice and achieved a very fair price for the property.
5/5
TrustpilotGood communication and handling of a…
Good communication and handling of a flat sale. Happy with the service.
Thanks Sarah we really appreciate you taking the time to leave us with such a positive review and we are pleased we were able to get the flat through to a succesful completion!
5/5
GoogleOulsnam Northfield have provided an excellent service on the conveyancing of my fathers house. From start to finish communication has been brilliant. A special thank you to Jessica who has been my conveyancer. Jessica has delivered regular …
Thank you so much for your 5 star review. It really is appreciated. Jessica receives many compliments about her communication which, we know is so important when selling. Thank you once again for your business and all the very best in the future.
5/5
TrustpilotMy positive property purchase
I recently purchased my first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both me and the vendor really assisted the smooth transaction.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
