5/5
Great service
Katie has been really helpful with the whole process, thanks very much!
Agent replied · 28 October 2023
Hi Ella, thank you for your lovely review. We wish you all the best for the future!

Trusted Agent profile · Northfield
★★★★★
2,334 reviews across 3 platforms
1 Devon Way, Northfield, B31 2TS
A P Morgan's office in Northfield, at 1 Devon Way, is rated 4.9 out of 5 across 2,334 reviews on three platforms, including 197 Google reviews rated 4.6.
197
Reviews on Google
This office
82
Reviews on Facebook
This office
2,055
Reviews on Trustpilot
Business-wide
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
Great service
Katie has been really helpful with the whole process, thanks very much!
Hi Ella, thank you for your lovely review. We wish you all the best for the future!
5/5
EXCELLENT!!!...Superb service from Joe…
EXCELLENT!!!...Superb service from Joe and all of the team at Redditch including Chloe, David, Ella, Dan (and anyone at Redditch who I haven't dealt with yet or who I haven't listed individually here!)...they are ALL included!...Friendly, professional, nothing is too much trouble for any of the staff...an absolute pleasure to deal with A P Morgan. Highly recommend this Estate Agent!
Hi Idon, thank you for your lovely feedback on our team! It's great to hear they went out of their way to support you through the process. We wish you all the best for the future.
5/5
It was such a wonderful property
It was such a wonderful property. I am sorry but the size of rooms are not enough to our family and stuffs.
Hey, thank you for the review!
5/5
Excellent…
Mark is efficient and dedicated on the job. He took his time to show us around the building. He is polite and professional.
5/5
Excellent Estate Agents
From the day we requested a valuation for the house through A P Morgan to the day of exchange of contracts,I have nothing but praise for the staff in the sale of our house.No complaints from me on how easy selling houses.ILENE gets a special mention from me on her polite and helpfulness going through the sale.
Hi Neil.Thankyou very much for taking the time out to leave us such a great review! It's always a pleasure to help our lovely clients! We're pleased to hear that the whole team and particularly Ilene have been so helpful and polite! We pride ourselves on being one of the top estate agents in redditch so it's great to hear that you've had such a great time with us!
5/5
Erin and the team were great
Erin and the team were great, efficient, friendly throughout the marketing and sale of my late father’s flat, during a difficult time for us. Super service and would recommend highly. Thanks again!
5/5
No problems, happy to recommend
No problems, great service all the way through. Prompt onto market but never felt pushed, sold at exactly their valuation. Really valued having a direct named contact at each stage, and always had a call back if we didn't get through first time. Just don't use the solicitors they have a referral agreement with (Premier Property Lawyers).
Hi Matt.Thankyou for leaving us such a great review! It's a pleasure to hear that you've had such a great experience with us. We feel that giving you a dedicated contact at each stage of the transaction make the whole process much smoother!We're sorry to hear that you haven't had such a great experience with Premier Property Lawyers however!Wishing you all the very best for the future!
5/5
Highly rated
Found a buyer within a week of property going to market. Kept me updated at all times. Kept the sale moving at a good pace. Really impressed with their level of service. Would definitely recommend them.
Hello, thank you for taking time to leave us a review. We are pleased to hear that you are impressed with our level of service!
5/5
Lynne excellent at keeping us updated!
Lynne has been fantastic at keeping me updated over the past few months with how my purchase was progressing. Very helpful at keeping me up to date & ensuring the vendor & I were on the same page. Easy to get hold of & very friendly.
5/5
Thank you Manny
Thanks for the help today Manny! Very professional. I would definitely recommend Manny Singh at Redditch.
Thank you for your five-star review, we really appreciate it!
5/5
I’ve just rented my house out with this…
I’ve just rented my house out with this company. They have been excellent; professional, responsive and no hidden costs. I am very confident that my home is good hands with both them, and a lovely tenant. Praying that the whole journey of being landlady remains this straightforward. Both Abdul and Jack have been great. Keep up the good work.
Hi Katie, thank you for your lovely feedback on our lettings team. We are happy to hear the process has been smooth and straightforward so far! Wishing you all the best for the future.
5/5
I’ve just rented my house out with this…
I’ve just rented my house out with this company. They have been excellent; professional, responsive and no hidden costs. I am very confident that my home is good hands with both them, and a lovely tenant. Praying that the whole journey of being landlady remains this straightforward. Both Abdul and Jack have been great. Keep up the good work.
Hi Katie, thank you for your lovely feedback on our lettings team. We are happy to hear the process has been smooth and straightforward so far! Wishing you all the best for the future.
4/5
Friendly and helpful agent
Efficient and helpful on the phone when booking a viewing. At the house, Nikki was a friendly and attentive guide, happy to give us time to look at our own pace but also provided all the information we needed.
4/5
Full package sales service
Sales team did a good job but it was the after sales support where the service excelled. Britt was on-hand to assist us through some tricky issues and ensure the sale completed.
5/5
Really efficient and friendly team
Really efficient and friendly team. A BIG thank you to the lovely Ilene who throughout was super friendly, incredibly hard working and always professional - nothing was too much trouble. We were always kept updated on progress - moving home is very stressful and honestly we couldn’t have done it without the support of this wonderful lady!
Thankyou so much for taking the time to leave us such a great review! It's always lovely hearing about our clients great experiences with us! Ilene really is a credit to our business so its lovely to hear that she was so friendly and professional!Wishing you all the very best for the future!
5/5
Our agent Michelle was lovely and very helpful! She responds in great time and had all the info we needed and tried to help whenever we needed. Would recommend
4/5
Kayleigh is a fantastic mortgage…
Kayleigh is a fantastic mortgage advisor! She went the extra mile, was very thorough when explaining each step and always communicated well. Thank you Kayleigh for all of your help with my house! Natalie
3/5
Purchasing a home in Redditch
Conveying staff polite and helpful. After sales however not so good. Maybe down to a member of staff that left as my offer was accepted but I had to do all the chasing and make initial contact when matters were taking far too long. The last 2-3 weeks after sales stepped up to the mark and were helpful
Hi Mrs Wood. We're sorry to hear that some elements of your experience fell below our usual high standards and for that we sincerely apologise. We are please to hear that our Aftersales team have been helpful over the last few weeks!Wishing you all the best for the future.
5/5
Very professional and quick service …
Very professional and quick service from the initial valuation to attending the property to take details and photographs. Very good communication and I have several viewings coming up.
5/5
Mark was very helpful and knows the job…
Mark was very helpful and knows the job very well. He can make a discussion about the property and he knows what he is saying
5/5
Marketing / EPC Photographer Chloe
Chloe came round to take our marketing photos and carry out our EPC assessment. Chloe you were lovely, polite and extremely considerate in our home. Thank you for being so conscientious in finding out about the house and patient whilst we asked you lots of questions. Wow the photos are exceptional. The brochure markets our home wonderfully and no doubt the online presence will follow suit. The images look so vibrant and professional yet homely. Thank you. Lovely to meet you. Melanie & Helen
5/5
Property sale
Ilene was so helpful with the after sale of my property right to the end.I would highly recommend Ilene in the sale of a property and certainly use her again 100%.Thank you Ilene you were great.Regards Denise.
5/5
Corinne was very helpful with any…
Corinne was very helpful with any questions I had.
Hi Ella. Thankyou very much for taking the time to leave us a five star review! It's lovely to hear that Corinne was so helpful! Wishing you all the best for the future.
5/5
Fabulous
Corinne was on time, polite and very helpful. She answered all my questions and had a great knowledge of the property. She made me feel at ease
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