Trusted Agent profile
★★★★★
2,285 reviews across 3 platforms
1 Devon Way, Northfield B31 2TS
A P Morgan's Northfield office at 1 Devon Way is rated 4.9 out of 5 across 2,285 reviews on three platforms, including 173 Google reviews rated 4.6. The 2,028 Trustpilot count is for the whole business. Checked 9 October 2026.
173
Reviews on Google
This office
84
Reviews on Facebook
This office
2,028
Reviews on Trustpilot
Business-wide
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
TrustpilotAtif was very professional and…
Atif was very professional and photographed our home beautifully ready for sale. He was very thorough and shared with me everything he was doing so I understand the process.
Thank you, Mr Yeomans, for your kind words. We’re delighted to hear that Atif was professional, thorough, and made the photography process clear and easy for you.
5/5
TrustpilotFriendly Estate Agent
Yesterday we viewed a property in Redditch. Laura was on time she greeted both of us with a very friendly smile was very out going so talkative which I liked and knowledgeable she's absolutely amazing loved her energy too we are both so delighted thankyou Laura have a great day michelle and mark Emberton
5/5
TrustpilotA really helpful team
My wife and I attended a viewing in the Redditch region recently. The communication from the team was excellent and we were given clear instructions and plenty of information about the property. On the day Joe was very helpful and extremely knowledgeable demonstrating a clear passion for his work knowing every little detail about the property and really highlighting the strong features of the house without being over the top. His communication afterwards was helpful providing us with regular updates about the property situation and the next steps with regard to placing an offer. Overall a really good experience with a very helpful team in what is often a challenging business where we have often had less than ideal interactions. Thanks Joe!
Hey Prakash, we are delighted to hear that your experience with us was positive and that Joe was with you every step of the way. All the team at APM wish you the best.
5/5
GoogleCannot thank Kelly enough for her help & support during my property purchase. As a solo first time buyer I had so many questions. Kelly kept me updated and talked me through everything and was always at the end of the phone! Will not hesitate to use Kelly & A P Morgan in the future! Thanks again!
Thank you, Elizabeth! We’re so glad Kelly’s support made your first purchase smooth and stress-free, your kind words mean a lot
5/5
TrustpilotCorinne was very pleasant and polite…
Corinne was very pleasant and polite during the viewing. She was well-informed on the property and answered all my questions appropriately. She also let me take my time to get a feel of the property and sense of whether it was suitable for me.
Thank you for your kind review! We’re delighted to hear Corinne made your viewing comfortable, informative, and unrushed.
5/5
TrustpilotWe had a really positive and great…
We had a really positive and great experience viewing a house today. Not only was the house ever so lovely but what really topped it off for us was Ilene - she was just so welcoming and had the most approachable, friendly smile waiting for us at the door! She then gave us a brilliant tour with lots of important facts and notes about the house, storage etc and then also gave us perfect time to look round for ourselves. We did not feel rushed or uncomfortable at all. Ilene was a credit to have met today and to have supported us with the viewing - she made the experience that extra bit special!
Hey Charl, Thank you for that glowing review, we are delighted that you had a positive experience with us and we made your viewing that extra bit special. All the team wish you the best.
5/5
TrustpilotJacqui was very informative about the…
Jacqui was very informative about the property and provided me with plenty of time and freedom to explore the property.
Thank you, Lucy, for your kind review. We're delighted to hear that Jacqui was informative and gave you plenty of time to explore the property at your own pace.
5/5
TrustpilotJacqui Brookes has been the best at…
Jacqui Brookes has been the best at selling my house and showing me around houses to buy.
Thank you for your lovely review, Amanda. We're delighted to hear that Jacqui provided such excellent support with both the sale of your home and your property search.
5/5
TrustpilotMark Brazier was incredibly helpful and…
Mark Brazier was incredibly helpful and happy to show us around the house we were viewing in Redditch. We had many questions and doubts, and Mark addressed them all without any hesitation. After viewing, we also had a few ideas about how to renovate the house to suit our needs, and Mark contributed his own suggestions to enhance our plans. He gave us plenty of time to look around and never rushed us. Overall, we had a great experience with Mark.
Hi Ash, thank you for leaving us a review. We are ecstatic that Mark provided you with fantastic service
5/5
TrustpilotNumber 28- Molly and Jake
Ilene made myself and my partner feel at ease when looking around this property, being first time buyers and this being the first property we had looked at we didn’t know what to expect. Ilene was very informative about the property but also allowed me and my partner some space to look through each room, without any added pressure. Ilene was very polite, informative, honest and helpful when answering our questions. Our first house viewing couldn’t of gone better and part of the reason is down to Ilene being so gentle with us as we took everything in. Thank you Ilene again for your support during our first house viewing, it will be one we will never forget.
Hi Molly and Jake, thanks for leaving a review and we're ecstatic that Ilene provided you with a fantastic service!
5/5
GoogleA very big shout out to Shaana She was so lovely,,polite and Welcoming. We need people like her to serve the public
Thank you for your kind words and for recognizing Shaana, she’ll be delighted to hear this! We truly appreciate your support and look forward to welcoming you again soon
5/5
TrustpilotCorinne was very helpful and polite
Corinne was very helpful and polite. she answered any questions we had and walked us through the property giving us all the information we should know. very lovely lady. Great customer service.
Thank you for your lovely feedback! We’re so pleased to hear Corinne provided such helpful and friendly service throughout your visit.
5/5
TrustpilotNikki is an experienced professional
Nikki is an experienced professional, her communication skill were outstanding and kept me informed before, during and after the viewing in Solihull. She was very helpful and keen to answer all my questions and recommended to speak to the rental team for more information on the buy to let services. Thank you for taking the time to listen and show me round the property.
This is so lovely to hear, thank you!
5/5
TrustpilotBig hats off for Ilene! She really is a star x
I have to say a big hats off for Ilene! She has been amazing to deal with the whole way through my 6 month journey of selling/purchasing our new home. Always a pleasure to speak to, kind and polite and always smiling. I’m glad to say I’ve definitely made a life long friend and would highly recommend her to anyone going through a new purchase. Also a shout out to Dean Russell, wiser mortgage advisor at ilene’s branch. He's gone above and beyond just like Ilene and made an excellent team with her to get me and my family through the whole process. Well done guys, and thank you so much, we got there in the end, see you for a cuppa in the new house soon xx
Hi Claire, this is so lovely to hear. Thank you!
5/5
TrustpilotJacqui was great
Jacqui was great! Really helpful and gave me loads of ideas of what a I could do with a house to help make it feel like a home. Thanks Jacqui
Thank you for the great review! We’re delighted to hear Jacqui was so helpful and inspiring during your visit.
5/5
TrustpilotHamish truly embodies excellence in his…
Hamish truly embodies excellence in his role as an estate agent. Beyond his professional prowess, his warmth and approachability set him apart. From the very first viewing to completion,Hamish maintained open lines of communication, ensuring a smooth and enjoyable experience throughout the entire process. His dedication to client satisfaction is evident in every interaction. Without hesitation, we wholeheartedly recommend Hamish Wood to anyone seeking a top-notch estate agent. property. I’ll be in touch again soon .
Thank you for your kind words. We are so glad that Hamish was so kind and helpful for you.
5/5
TrustpilotGreat service
Ilene dealt with the sale of my property and I couldnt be more pleased with the service I received from her! Although it took a long time to complete (no fault of Ilene's) she pushed where she could and always kept me informed of where we were at with the process! Ilene has been a pleasure to deal with throughout and kept me at ease all the way through! Thank you again Ilene!
Hi Stacey, I'm so glad Ilene could help keep the process moving. Thank you.
5/5
GoogleFantastic service from Kelly and shaz, they both went the extra mile to deliver the sale of our property. I would recommend A.P Morgan through the dealing of these people they were Fantastic. Thank you Phil treen.
Thank you, Phil! We’re so pleased Kelly and Shaz could go the extra mile to ensure a smooth sale. Your recommendation means a lot to us!
5/5
TrustpilotI want to thank the Bromsgrove letting…
I want to thank the Bromsgrove letting team for everything they have done for me from a landlords prospective over the last 8 months In particular Jack Prosser who has kept calm and has shown great professionalism throughout the time, In what became a difficult situation for the whole team .He was quick to come back to me after my frustrated emails and calls to the office and alot of his time has been spent on my property to help me recover costs I was owed .Thankyou
Hello,We are delighted to hear about your experience with us, thank you for taking time to write a review!
5/5
TrustpilotIlene was extremely helpful and…
Ilene was extremely helpful and couldn’t do enough for me. I was nervous about the whole process but Ilene made the experience of buying my first home an easy one and was always happy to answer any questions I had. She was lovely to speak to and always communicated things with me, I couldn’t have asked for anyone better, thank you.
Hey Lucy, thanks for glowing review! We are delighted that your experience with us was positive! All the team at APM wish you the best.
5/5
TrustpilotLaura was friendly and very…
Laura was friendly and very informative, she made me feel at ease during a really stressful time and were extremely reassuring throughout.
5/5
TrustpilotGreat showing with Corinne
We were recently shown round a property in the West Midlands by your estate agent Corinne, this was one of the first times we have had a viewing, as were first time buyers. We found Corinne to be very helpful and insightful about the property and let us explore the house at our own pace. One thing I particularly loved was that we didn’t feel pressured into making any rash decisions on the house and that she would be there to help answer any questions we had moving forward in the buying process. Thank you Corinne for making it such a lovely experience x
Hi there, first of all, thank you so much for taking the time to leave such a wonderful review for Ap Morgan.Second of all, we are so glad Corine helped you at your own pace and made the situation as comfortable as possible! We hope to hear from you again.
5/5
TrustpilotMark was great
Mark was great, he knew lots about the property and if there was anything he didn’t know he advised that he would find this out. Mark showed me round and was enthusiastic about it and was super easy to talk to. Overall the experience was much better than a viewing I had with another property the week before.
Hi Jade, thanks for the great review!
5/5
TrustpilotCorrinne was extremely knowledgeable…
Corrinne was extremely knowledgeable about the property and gave much more detail than we are used to seeing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
A P Morgan's Northfield office has 2,285 reviews across three platforms: 173 on Google, 84 on Facebook, 2,028 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
A P Morgan Birmingham is rated 4.9 out of 5 across all 2,285 reviews, and 4.6 out of 5 on Google from 173 reviews, checked 9 October 2026.
A P Morgan Birmingham, 1 Devon Way, Northfield B31 2TS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.