Every review we hold for the Northfield office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotWe got there in the end.
After a very bad experience in the first instance causing us to look elsewhere, and after 15 months we finally sold our house. A P Morgan seem to attract timewasters so please only go to them if you are serious about purchasing a properry!!If it wasn't for the help, support and perserverance from Ilene i dont think we would have ever completed a sale. Ilene deserves 12 stars alone.Thank you for finally helping us to move.
Tony · 19 September 2021
Agent replied · 28 October 2023
Hi Tony, thank you for taking the time to leave us a review. We have had a look into your comments and believe there were factors involved after surveyors visited your property which were beyond our control. This then caused difficulties in sourcing the right buyer for your property. Perseverance paid off (we never gave up on you!). Therefore we do not believe your comments are justified in regards to us attracting time wasters. We are pleased to hear though that Ilene was able to support you in what must have been a stressful situation. We wish you all the best for the future in your new home.
★★★★★ 5/5
GoogleLiam was professional, friendly and did a great job on site.
Louis · 7 August 2023
Agent replied · 28 August 2023
Hi Louis, thank you for taking the time to leave us feedback. It's wonderful to hear that liam provided you with great service. We wish you the best of luck!
★★★★★ 5/5
TrustpilotNikki is an amazing person
Nikki is an amazing person. She showed us around and responded to our queries when asked. She possesses good communication skills and is very friendly.
Gladis · 6 March 2022
Agent replied · 28 October 2023
What a great review! We're so pleased to hear that Nikki has shone through so much for you! It's always a pleasure to hear about clients enjoying their experience with us! Wishing you all the very best for the future!
★★★★★ 5/5
TrustpilotGreat service
Great service. Mark was very helpful. 5 star!
Gym · 21 October 2023
Agent replied · 28 October 2023
Dear Sir/Madam We are very happy to see Mark has created such a genuine positive experience for you and would like to take the time to thank you for your review. We wish you all the best on all of your future endeavour.
★★★★★ 5/5
TrustpilotFrom the off no push to sell .
From the off no push to sell no overpriced property just to get sale...been pleased so far ,next was photos Liam came took pictures ..polite efficient, 2hrs later brochure done for our approval..great service so far .
Bob · 21 October 2024
Agent replied · 23 December 2024
Hi Bob, thanks for the great review!
★★★★★ 4/5
TrustpilotFriendly and helpful …
Corrine was friendly and provided us with all relevant information
B · 27 August 2023
Agent replied · 28 October 2023
Hello, thank you for your review. It's great to hear that Corinne was friendly and helpful.
★★★★★ 5/5
GoogleManny Singh is the Man to go to! Honestly had such a smooth process! Very professional great communication!PositiveResponsiveness, Quality, Professionalism, Value
Balvinder · 29 August 2022
Agent replied · 25 May 2023
Hi Balvinder, thank you for your lovely feedback. It''s great to hear Manny was able to support you during what can be a very stressful time. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotSylvia &dave
Would like to say how professional all the team were ,Erin ,Nicole , and ranjit after sales consultant.From start to finish .always obliging and helpful.nothing was too much trouble ,would highly recommend…..they were always at the end of the phone to answer our questions.excellent 👌
Sylvia · 4 June 2024
Agent replied · 24 August 2024
Hi Sylvia & Dave, thanks for leaving a review and we're ecstatic that Erin, Nicole, and Ranjit provided you with a fantastic service!
★★★★★ 5/5
TrustpilotThe company responded quickly to the…
The company responded quickly to the portal enquiry, provided me convenient time for viewing. Corinne was very helpful, gave very good description about the property. Corinne answered my all quarries. Thank you so much.
Damayantha · 27 February 2024
★★★★★ 5/5
TrustpilotJack Prosser Lettings Agent
We had the pleasure of the lovely Jack Prosser for our first house experience. Fast efficient and absolutely amazing at what he does. We went from viewing our dream place to being able to move in less than a week later so he 100% gets the job done give the lad a pay rise . I don’t think we’ll have any worries about future regards with the house as we feel we are in very safe hands with this young lad what a credit to your company.
Aheesha · 23 September 2020
Agent replied · 28 October 2023
Thanks for the five star review, we really appreciate you taking the time to do this as we know how busy you must have been with your move! It's excellent to hear how pleased you were with the service from Jack, he really takes the time to look after his clients and really is a credit to us, you're right!
★★★★★ 5/5
TrustpilotGreat service, friendly and welcoming
Zoe showed us around a property we were interested in, she was friendly, welcoming and was able to give us lots of information. Thanks Zoe!
Jade · 11 February 2022
Agent replied · 28 October 2023
Hi Jade.Thankyou for leaving us a 5 star review! We're pleased to hear that you've had a great experience with us and that Zoe has been so friendly and welcoming!Wishing you all the best for the future!
★★★★★ 5/5
TrustpilotHouse viewings
We had a house viewing with Corinne today and it was a great experience. She greeted us with a friendly smile and was very helpful and informative. Hopefully we get to have another viewing with her in the future!
Samantha · 14 September 2024
Agent replied · 24 October 2024
Hey Samantha, Thank you for your kind review, we are delighted that you had a positive experience with us and the team were helpful and informative. We look forward to welcoming you back! Everyone at AP Morgan wish you all the best.
★★★★★ 5/5
TrustpilotNikki rifaq viewing
Nikki was Slightly late but explained that she was held up but was very pleasant and was excited to start showing our viewers around
Kevin · 20 March 2022
Agent replied · 28 October 2023
Thankyou very much for taking the time to leave us a great review! It's lovely to hear that you had such a great time with Nikki! Wishing you all the very best for the future!
★★★★★ 5/5
TrustpilotElla and the team have been incredibly…
Ella and the team have been incredibly helpful during the sales of our properties and helping us find the right one going forward. Although we haven’t found the right house yet, the team have been patient, accommodating and have listened to our feedback throughout.Very happy with the sales experience so far.
Lauren · 24 October 2022
★★★★★ 5/5
TrustpilotNikki is Very friendly knew her job…
Nikki is Very friendly knew her job well lovely smile so accommodating was easily to talk to I felt relaxed with her thank you
Colin · 14 March 2022
Agent replied · 28 October 2023
Hi Colin. Thankyou very much for the great review. It's lovely hearing about your great viewing with Nikki! We wish you all the very best in your property search!
★★★★★ 5/5
TrustpilotHonest and professional
Mark was completely honest and professional, which is much appreciated.
Ashwin · 9 August 2023
Agent replied · 28 October 2023
Hi Ashwin, thank you for your great feedback. It's lovely to hear that Mark provided you with professional service. Best of luck!
★★★★★ 5/5
TrustpilotWe are very pleased
We are very pleased, the house was bought in a very nice and professional atmosphere, everything was done quickly and efficiently.Mrs. Ilene Strydom is a nice, warm person, she took care of every detail, when we needed any information, the answer was immediate. Thank you for such a nice experience,we highly recommend
Zaneta · 13 September 2022
★★★★★ 5/5
TrustpilotExcellent service
Abby was excellent with every step. We had a very precise search within a small catchment area. She kept us informed throughout the whole process and is one of the most professional agents we have worked with. We would definitely recommend.
William · 1 September 2023
★★★★★ 5/5
TrustpilotElysia was amazing
Elysia was amazing ! She helped us through every little detail, she's a credit to your team and company .Thank you so much !
Emma · 25 February 2022
Agent replied · 28 October 2023
Hi Emma. Thankyou very much for taking the time to leave us such a great review! It's lovely to hear that Elysia has been so helpful! Wishing you all the very best for the future!
★★★★★ 5/5
TrustpilotGreat experience with Mark
Great experience with Mark, his transparency, consistently clear and good communication, ensuring we felt confident every step of the way. Mark is not just an agent, but a true ally in finding the perfect home. Highly recommend!
Cezary · 2 December 2023
★★★★★ 5/5
TrustpilotReally supportive.
Really supportive all the way from having offer accepted to completion. Proactive in chasing all solicitors in the chain to make sure progress didn't stall. Commication was excellent and gave regular feedback on events as well getting back to you when promised. Ilene gave regular progress reports and pinned down all parties to ensure fast exchange of contracts and successful completion.
J · 27 March 2021
★★★★★ 5/5
TrustpilotMark
Mark, the agent we met on the viewing was very welcoming, and very well prepared for a viewing. He answered all of our questions, and gives loads of information regarding the property. Absolutely spot on, and agency should be proud of him for a customer service.
Erwina · 27 April 2024
Agent replied · 24 August 2024
Hi Erwina, this is so lovely to hear. Thank you!
★★★★★ 5/5
TrustpilotA P Morgan have been very efficient
A P Morgan have been very efficient. Their staff are professional and listen to their Clients. They come highly recommended. Thank you Jessica and Abdul.
Katherine · 15 December 2021
Agent replied · 28 October 2023
Hi Katherine. Thankyou for leaving us such a lovely review! It's always great to hear when our clients have received an outstanding service! Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotVery helpful agent
Zoe was really good showing me and the mrs around was also very helpful with any information we needed regarding the local area etc??
Sam · 5 February 2022
Agent replied · 28 October 2023
Hi Sam. Thankyou very much for taking the time to leave us such a great review! It's lovely to hear that you've had such a great experience with us an that Zoe has been so helpful and informative! We wish you all the very best for the future.
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