Every review we hold for the Northfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service from Dan…
Excellent customer service from Dan Thompson, normally I’ve found when contacting agents from other websites ie Right Move they don’t get back but Dan got back to me straight away and went out of his way to gather the information I’d asked regarding a property. Would highly recommend Dan and the company.
Jenni · 27 January 2022
Agent replied · 28 October 2023
Hi Jenni.Thankyou very much for leaving us such a lovely review! We pride ourselves on being one of the top estate agents in Redditch! It's so lovely to hear that you've had a good experience with us and that Dan was very responsive and helpful! Wishing you all the very best for the future.
★★★★★ 5/5
TrustpilotVery pleasant viewing
Very pleasant viewing, Corinne was extremely helpful and answered any questions we had with detailed responses. Not to mention in general Corinne's energy, which put an even bigger smile on our faces. Also can I give a big thanks to Priya who did everything in her power to get us a viewing & even turned up herself ! Great energy, great people. Thankyou !
Oli · 10 December 2023
★★★★★ 5/5
TrustpilotPositive experience
Positive experience, Jamie was prompt for appointment and respectful of the home we're selling
Happy · 31 October 2024
Agent replied · 23 December 2024
Hey!! Thanks for your review!
★★★★★ 5/5
TrustpilotProperty Viewing
My partner and I viewed a property on the 13th January 2024 and was delighted by the service and support we received. Mark, our property viewing agent, was very friendly and had the answers to all of our questions posed on our allocated viewing slot. Along with this, we didn't feel rushed even though there were many other viewings for Mark to get to throughout they day.All in all it was a delightful experience and I would recommend!
Jack · 14 January 2024
Agent replied · 28 October 2023
Hi Jack, thank you for taking the time to leave us great feedback!
★★★★★ 1/5
FacebookAwful from start to finish, they see evicting a tenant (no fault) as; in the words of Chris Griffiths (Director), a ‘transaction’. They haven’t bothered to help us find another home at all, they don’t care. When we were moving in, they gave us a date and then kept changing it.
I would avoid them at all costs, they see you as a number and just a money bank. It’s evil to treat people in such a way
Darryl · 28 May 2025
★★★★★ 5/5
TrustpilotThe best…
Hamish showed us round a few houses, one being a house we actually bought. Extremely friendly, knowledgeable and even went the extra mile while making our offer on our dream home! Thank you so much for going out of your way by even calling so we wouldn’t have to wait a few days before we knew the house was ours!
Emily · 24 November 2024
Agent replied · 23 December 2024
Hey Emily, Thanks for the great review! Wr are so delighted that your experience with us was positive. All the team at APM wish you the best
★★★★★ 4/5
TrustpilotThank you to staff at Bromsgrove
Thank you to Chris, Matt and Britt at the Bromsgrove branch for helping with the sale of my late father's house in a difficult time for us all, made that bit harder due to Covid.During holiday season (at least when several people had time off!) we were kept informed and never left without someone dealing with our case.
R · 11 September 2020
Agent replied · 28 October 2023
Thank you for the review - we'll let the team know what a great job they're doing and how happy you are with the service they provided for you during a difficult time.
★★★★★ 5/5
TrustpilotMark was a lovely guy and had made sure…
Mark was a lovely guy and had made sure he had as much info about the property when we walked round
ALLISON · 30 June 2024
Agent replied · 24 August 2024
Hi Allison, thank you for leaving a review! We're so pleased Mark provided you with excellent service.
★★★★★ 5/5
TrustpilotTammy Hurdiss from Jp Morgan Redditch branch.
We had quite a few viewings of property from various estate agents which to be honest we’re all good viewings.but the viewing we had with Tammy Hurdiss was exceptional due to the facts of this property coming up for sale ( which I won’t go into ).we had a lovely greeting from tammy . First we we’re asked to remove our foot wear and told to ask any questions about the property .tammy gave out good vibes whilst showing us around this lovely property.whilst maintaining the dignity and respect for the owners .the whole experience was excellent which helped our decision to purchase this great property.I would also like to thank Ilene and Rebecca.who we were aware helped us in this sensitive purchase.5Stars to you all.
John · 23 June 2022
★★★★★ 5/5
TrustpilotCorinne was very informative and had a…
Corinne was very informative and had a lot of information regarding the property. Including dates of extention etc. She was happy and bubbly
Ellie · 23 May 2024
Agent replied · 24 August 2024
Hi Ellie, thank you!
★★★★★ 5/5
TrustpilotDaniel Thompson is a Great Asset to the Company!!
Daniel has been doing a great job for us during the sale of a property. We have had regular updates by text and phone calls from him during the marketing and we just want to say that he has been absolutely excellent and professional in what he does.Thank you so much.
Edward · 22 January 2022
Agent replied · 28 October 2023
Hi Edward. Thankyou for taking the time to leave us a great review. It's lovely to hear that you've had such a great experience with Daniel and he's been so helpful throughout your property sale. No need to thank us, it's our pleasure! Wishing you all the very vest for the future.
★★★★★ 5/5
TrustpilotMark was our member of staff and he…
Mark was our member of staff and he turned up within ample time so he planned ahead, he was well presented and informative and a pleasure to be shown around.
Michael · 31 December 2023
Agent replied · 24 August 2024
Hello,We are delighted to hear about your experience with Mark! Thank you for the review.
★★★★★ 5/5
TrustpilotProfessional
Chloe was very professional and put me at total ease when taking the photos and they have come out amazingly.
Julie · 10 July 2024
Agent replied · 24 August 2024
Hi Julie, thanks for leaving a review and we're ecstatic that Chloe provided you with a fantastic service!
★★★★★ 5/5
TrustpilotNikki is very friendly
Nikki is very friendly, professional and a lovely lady. Very helpful is looking to get the answers to my questions on the properties viewed
Paras · 24 April 2024
Agent replied · 24 August 2024
Hi, thank you!
★★★★★ 5/5
TrustpilotMark was amazing
Mark was amazing, he knew the property extremely well, could answer all the questions we had and single handedly sold the house to us!! He took time for us to really get a feel for the house and even offered advice as to what could work wise with renovations! Would not hesitate to contact mark in the future if we ever decided to sell.
Keighley · 1 November 2023
★★★★★ 5/5
TrustpilotAbsolutely fantastic service from start…
Absolutely fantastic service from start to finish, by far the best experience I have ever had from an Estate Agent. I was kept up to date throughout the whole process by the team. Ilene Strydom the Aftersales Consultant provided exceptional service to ensure the sale went through quickly and efficiently and kept me informed throughout the whole process to the point where I doubt the sale would have gone through in the time it did without her efforts. Thank you Ilene. I will be using them again in the future and would wholeheartedly recommend their services.
Mr · 17 May 2022
★★★★★ 5/5
TrustpilotIlene has worked so hard and efficient…
Ilene has worked so hard and efficient to get this all sorted. Always kept up to date Thank you Ilene
Claire · 3 July 2024
Agent replied · 24 August 2024
Hi Claire, thank you for leaving a review! We're so pleased Ilene provided you with excellent service.
★★★★★ 5/5
TrustpilotHouse sale
Ranjit was very professional and helpful during the sale of our property. He always dealt with any queries efficiently and promptly.
Sharon · 14 June 2024
Agent replied · 24 August 2024
Hi Sharon, thanks for leaving us a review! So glad Ranjit provided you with excellent service
★★★★★ 5/5
Trustpilot5 stars
Viewed property today and everything was explained. There was no rush to hurry up. Thank you Corinne for your time.
Linda · 1 July 2024
Agent replied · 24 August 2024
Hi Linda, thank you for leaving a review! We're so pleased Corinne provided you with excellent service.
★★★★★ 5/5
TrustpilotOn time
Corrine was ontime as other estate were late so that was a good start also she answered any questions we asked , she was polite and very friendly and didn't rush us round the property.
Jeff · 13 August 2023
Agent replied · 28 October 2023
Hi Jeff, thank you for leaving us this wonderful feedback. It's great to hear that Corinne was punctual and friendly for your property viewing. Best of luck in your property search!
★★★★★ 5/5
TrustpilotPROPERTY INSPECTION
PROPERTY INSPECTIONI had an inspection booked today but there had been a mixup on the dates, I contacted the office to speak with Lucy but she was out of office. Within 10 mins she had called me to explain the issue and apologised, she then went to solve the issue straight away and was polite and professional. Well done Lucy you made my day a lot easier!
Curley · 18 July 2024
Agent replied · 24 August 2024
Thank you for leaving us a review! We're ecstatic that Lucy provided you with a fantastic service!
★★★★★ 4/5
TrustpilotGreat agent
Our agent Corinne was really informative and very helpful. She made the time to explain things and make sure we were happy.
Dawn · 25 May 2024
Agent replied · 24 August 2024
Hi Dawn, thank you!
★★★★★ 5/5
TrustpilotA.P MORGAN'S HIGHLY RECOMMENDED
A.P. MORGAN'S STOURBRIDGE sold out mums house after she passed away and it went through probate I can't fault the entire office staff enough they kept me updated every step of the way I'd recommend them anyday to anyone very impressed and over the moon with A.P.MORGANS STOURBRIDGE 10/10 for everything.... I APPRECIATE ALL THEIR HARD WORK k.FOXALL
Kevin · 7 December 2024
Agent replied · 23 December 2024
Hi Kevin, thanks for the great review!
★★★★★ 5/5
TrustpilotMark was amazing
Mark was amazing, attention to detail fantastic customer service and could answer all of our questions, what a fab Estate Agent
Samantha · 8 June 2024
Agent replied · 24 August 2024
Hi Samantha, thanks for leaving a review and we're ecstatic that Mark provided you with a fantastic service!
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