Trusted Agent profile · Northamptonshire
★★★★★
195 reviews across 1 platform
5 Sheep Street, Wellingborough, Northamptonshire, NN8 1BL
William H Brown's office in Northamptonshire, at 5 Sheep Street, is rated 4.2 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.2.
Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.
5/5
GoogleThe letting agent, Emmanuelle, was absolutely amazing. I was viewed the property and moved in, in less than 5 days !! I would highly recommend!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy review is for Adrian Wattus on the rental side. When I was looking for an estate agent to manage my first rental property, Adrian responded to me promptly, meeting me at the property to give a rental valuation, and explained clearly what was involved in letting out my property. He found suitable tenants, and communicated well throughout the whole process. It is reassuring to be able to deal with someone like Adrian, and I wouldn't hesitate to recommend W H Brown.PositiveResponsiveness, Professionalism
1/5
GoogleI had the worst experience with Emmanuelle danquah , the letting manager .
Hello Victoria, I'm sorry to hear about your experience with Emmanuelle Danquah. Please reach out to us at complianceresidential@sequencehome.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely awesome experience, Tracy the lettings manager is so fantastic and made this experience so easy and smooth and is a fun professional person to deal with
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmmanuelle the best property agent,very good experience 10/10
Thank you for your brilliant 5* review and thank you for your kind words Oleksiy. Best wishes, Lucy, Customer Relations.
5/5
GoogleI engaged with WH Brown to list my property for letting. Tracy came to see the property the same day and provided valuable advice. As soon as I formally gave Tracy the go ahead she almost immediately arranged the first viewing which was a success. I very thankful for all the help and support that Tracy has provided even replying late at night in the evening
5/5
GoogleFantastic service. I appreciate the hard work Emmanuelle put in to get us moved in.
Many thanks for your fantastic 5* review Oluwajimi Sola. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend Paul. I was a first time buyer so the whole process was confusing to me. Paul helped me every step of the way and made sure I understood each process.PositiveQuality, Professionalism
5/5
GoogleThanks very much to Tracy McGee and the team for an excellent full management service on a rented property. Since William H Brown started managing the property, Tracy's dealt effectively and professionally with all aspects of the tenancy and at the same time, provided the peace of mind a landlord requires via regular updates. I'd highly recommend the professional and friendly service to any landlord.
1/5
Googledreadful service Violeta kept our cheque for payment of services for 2 months --we started to have threatening letters so we paid it through the bank --then she decided to pay it in despite being told not to. Awful awful service
5/5
GoogleGreat Service. Tracy and the team are always polite, professional and very efficient. Would highly recommend!
2/5
GoogleFound a buyer for our property quickly but we were misled about fees for their recommended solicitor despite clarifying verbally several times. As a result we ended up with a bill much higher than we would ever have agreed to. When this was raised there was no apology for thier mistake or action taken to remedy the situation. I don't like dealing with any company who breaks promises and then shirks responsibility. Of course, they can say that is the solicitors fault but having only agreed to reduce their fees if i went wiht their recomended solicitor it left me out of pocket by over £400 (a 50% increase on what I was told was a guaranteed price). I am raising a formal complaint.
5/5
GoogleOutstanding customer service from Emmanuelle. Rang, chased up and arranged meetings that had been delayed for several years. Highly recommend WH Brown & remember to ask for Emmanuelle.
5/5
GoogleI am really thankful to Tracy McGee and William H Brown team to make my renting process as smooth as possible. Highly recommended services to everyone. Regards, Furqan
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleTracy was really helpful , i would reallu recommend her any time any day.
5/5
GoogleEthan was incredibly helpful! Went above and beyond to get the process started for moving home! His banter was alright as well I suppose.
5/5
GoogleSuper quick process! Thanks for helping us move into our new home!
Hi Tom, thank you for your kind words! We are delighted to hear that you had a super quick process with us and that we could help you move into your new home smoothly. If you need any further assistance, feel free to reach out to us. Kind regards, Lucy, Customer Relations.
5/5
GoogleNeeded a property fast 7 days time with pets allowed. All agencies around said they can't do in 7 days it normally takes 2-3 weeks for all the paper stuff references etc. Adrian Wattus @ William H Brown estate did it very fast, faster than 7 days. He was so helpful and kind, very professional. Highly recommended agent and agency for people who have pets and need new home.
5/5
GoogleI would definitely recommend Paul to anyone looking for a mortgage advisor. He made the process very relaxing and stress free, and kept us informed throughout the whole process. Thanks Paul for everything!
5/5
Googleam really thankful to Tracy McGee and William H Brown team to make my renting process easier .Highly recommended services to everyone.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
GoogleNice talk .. staff helped too much ..
Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.
5/5
Googlestaff are lovely and welcoming, such a warm feeling when entered thank you ❤️
Thank you Megan for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GooglePrompt, efficient and professional service. Thoroughly recommend Broker Paul to anyone looking for a mortgage or Insurance. Finds the best deals and a pleasure to deal with.
5/5
GoogleVery helpful knowledgeable and polite
Jenni many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
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