Trusted Agent profile Β· Northamptonshire

William H Brown Northamptonshire reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

195 reviews across 1 platform

5 Sheep Street, Wellingborough, Northamptonshire, NN8 1BL

William H Brown's office in Northamptonshire, at 5 Sheep Street, is rated 4.2 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.2.

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4.2 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.

5/5

Google

Emmanuelle was amazing and so helpful in helping us find our new home πŸ₯° …

Charlee Β· 3 April 2025

Agent replied Β· 13 May 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Big thank you, Aaron Steele, for your kindness and welcoming attitude. You made us feel at ease during our viewings. All all of our questions were answered. Keep up the good work.

Val Β· 13 June 2024

Agent replied Β· 17 June 2024

Thanks for the wonderful 5* review Val! Best wishes, Lucy, Customer Relations.

5/5

Google

It's not often I leave reviews so it is more special when I do, and from my point of view only goes to someone who goes beyond the call of duty and that someone is Tracy who of late I have had the pleasure to of consulted with and to of had come over to show tenants round to make the process of us moving as smooth as it can go, I hope 1. others read this and feel reassued that they are in safe hands with Tracy and 2. Tracy's manager reads this and understands how much of an assist that she is to WHB and lucky to have such a great individual working for them. Many thanks to Tracy & WHB for their professionalism.

Richard Β· 18 June 2023

5/5

Google

I would love to praise Tracy for her outstanding help during very stressful few months of moving house. She has put her self out to help answer any questions when needed. She found Us a new tenant in the first viewing. Tracy is a very professional Lady and William and Brown are great company. I would like to work with Tracy again in the future as her experience shines through, she made the process very easy and will definitely recommend Tracy.

Samantha Β· 18 June 2023

5/5

Google

As always fantastic. We were first time buyers with WHB back in 2017 and now came back to find a new forever home. Had all necessary support through out whole process, alk team extremely supportive. Definitely will come back any future services from estate agents will be required. Thank you! Wish you a Merry Christmas and best luck in coming New year 2025 and many more years!πŸ˜ŠπŸŽ„

Virginia Β· 21 December 2024

Agent replied Β· 25 December 2024

Thank you for your wonderful 5* review! We truly appreciate your feedback. Best regards, Lucy, Customer Relations.

1/5

Google

Booked a valuation in November. Guy turned up was 25 minutes late (not a great impression as shows would turn up late to customers!) also pushy, after also giving the worst % rate to sell the house out of the 3 people who valued the house that day, wanted 1.3%, got 0.9% to your rivals who were much nicer and explained everything rather than just going in with the hard sell 1980’s sale techniques!! saying it was a good offer. Not a chance it was!! Then I’ve had so many phone calls since, I’ve asked them several times to stop calling me and remove me from there systems. Yet I still get calls. Go elsewhere much nicer people and better % rates to sell your house!

Jordan Β· 19 March 2024

Agent replied Β· 17 June 2024

Hello Jordan Hindmarch, please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

Really apreciate Tracy effort for finding really quick tenants for our property , Always was on other side of the phone to hold my hands through the process, Manny Thanks Traccy , See you on our next property , πŸ€™πŸ€™

Michael Β· 23 July 2023

Agent replied Β· 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing team, amazing member which help us finding a new property to move in in a very short time. Many thanks Emmanuele for your hard work and devotion.

Cristina-Paula Β· 18 April 2024

Agent replied Β· 17 June 2024

Thank you for your excellent 5* review Cristina-Paula Dimitrova. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been using The company for 2 years, however recently I have had the pleasure of working with the new lettings manager , Tracy. Tracy is extremely professional and very friendly. Tracy acted with immense speed on day one of her new role and was able to market our properties and secure lettings. I am more than happy to recommend Tracy to other landlords and tenants and wish her all the best.

K Β· 18 June 2023

5/5

Google

Tracy was absolutely amazing to work with. The process was fast, she was very informative!! I highly recommend you go and speak to her if you require a rental property!!

Suzanne Β· 18 February 2024

Agent replied Β· 17 June 2024

Suzanne, thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from w h brown estate agent, Emmanuella was very friendly showing me the properties. Will recommend w h brown any day.

Olufemi Β· 27 June 2024

Agent replied Β· 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Olufemi Foresythe. Kind regards, Lucy, Customer Relations.

5/5

Google

My Review is for Paul Corcoran the mortgage advisor at WHB. I have used Paul for personal mortgages over the past 10 years. We wouldn't go anywhere else and I highly recommend him. He has also done mortgages for family, friends and through my business clients as an Estate Agent. All have been very happy and said how great he is and has outstanding attention to detail with an awesome personality. Well done Paul, we are very happy in our new home thanks to you.PositiveProfessionalism

Leanne Β· 18 June 2022

1/5

Google

Dreadful service. Took ages to move in. Enio in particular was incredibly rude and unhelpful. Won’t be renting through these again

Jakey Β· 16 January 2026

Agent replied Β· 16 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I am delighted to share my experience regarding the exceptional service I received from Tracy at William H Brown. From the outset, I was impressed with the level of professionalism, promptness, and diligence that Tracy exhibited throughout the process. She took the time to truly understand our needs and preferences, which resulted in a seamless and efficient tenant search. Remarkably, within just a matter of days, Tracy successfully secured a suitable Tenant for our property, exceeding our expectations in terms of speed and efficiency. Not only was Tracy proficient in her work, but she also possessed a friendly demeanor that made the entire experience enjoyable. In light of my experience working with Tracy, I wholeheartedly recommend her services without any reservation. Thank you!

Pratik Β· 21 September 2023

Agent replied Β· 17 June 2024

Hi Pratik, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

I want to say a big thank you to Emmanuelle and Tracy foe being so helpful with the whole move in process. Wonderful customer service!

Balaram Β· 20 December 2023

Agent replied Β· 17 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Paul is always promptly responding to any email queries and normally free if randomly calling the Branch to speak to him. If not, sending an email off the back of that attempt gets you a pretty quick and pleasant response. Paul also have a decent support team around him with respect to documentation and updates when in the middle of completing or completing. Always happy to help with the small and large issues; has always personally given me the time regarding understanding the market with back & forth queries on several products but also keeping me in the loop with new developments such as the 95% LTVs coming back.PositiveResponsiveness, Professionalism

BCShad0w Β· 18 June 2021

5/5

Google

I can not thank Sean enough for finding me and my two children the most perfect house to rent. I contacted the estate agents and within a week he had found and secured me exactly what I asked for. Friendly, reliable, professional and just absolutely superb. Nothing was too much for them and they did everything to make sure my move was as quick and smooth as possible. After being messed around by other estate agents I can’t recommend whbrown in wellingborough enough if you are looking for somewhere to rent. Thank you Sean.PositiveResponsiveness, Quality, Professionalism, Value

Sam Β· 18 June 2021

5/5

Google

We had a little wobbly, who doesn't, but the issue was resolved pretty quickly, thank you all for cooperation and support, very much appreciated. Best of luck.

Gundega Β· 25 September 2025

Agent replied Β· 9 October 2025

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Tracy has been absolutely amazing, she is definitely a credit to the company. We don't know what we would have done without her.

Jillian Β· 21 September 2023

Agent replied Β· 17 June 2024

Thank you Jillian for your kind review! - Best wishes, Scott @ Customer Care

5/5

Google

Thank you to elanor for showing me around a couple of properties....very helpful and knowledgeable...great experience xxx

Rebecca Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We're so glad Eleanor was able to assist you in finding your perfect property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A big thank you to Emmanuelle for helping us through all our renting hunting. We really appreciate it

Angel Β· 21 October 2023

Agent replied Β· 17 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Emmanuella and Tracey were fantastic, very Amazing dealing with them, really appreciate,thumbs up for them

Dorcas Β· 20 December 2023

Agent replied Β· 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good estate agency for lettings

Akash Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us a review! We are delighted to hear that you had a positive experience with our estate agency for lettings. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

definitely reccomend. Found me good tenants.

Phoenix Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for your recommendation! Glad to hear we were able to find you great tenants. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

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