Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe rented a property from Whites for 8 years, and during that time they have been professional, approachable and proactive. Despite our landlord living abroad, any issues we had were dealt with as quickly as they could be. We've just moved out, and as stressful as that whole process is, Whites have been respectful and provided us with excellent communication and advice throughout. We even came away with 100% of our deposit and in 20+ years of renting...thats a new experience for us!
We wouldn't hesitate to use them again if the opportunity arose.
Alice Β· 22 June 2022
β
β
β
β
β
5/5
GoogleFantastic service, friendly and accommodating estate agents, we rented a house with these and can honestly say they are so welcoming and helpful would definitely recommend, only left as we finally brought our own home
Crissy Β· 14 March 2025
β
β
β
β
β
5/5
GoogleWhen I phoned I spoke to Sami who was great at communicating with me about the properties I was looking for.
K Β· 22 June 2023
β
β
β
β
β
5/5
GoogleStill renting in a property of Whites since 4 years , So far no concerns. If anything raised up , they will deal it immediately. We are also not a troublemakers π. β¦
Nimmy Β· 8 April 2025
β
β
β
β
β
5/5
GoogleTop service! Whites made the whole process of moving in a breeze. Special shout out to Alex. Super responsive to our questions and overall great guy to work with!PositiveQuality
PaweΕ Β· 22 June 2022
β
β
β
β
β
1/5
GooglePoor communication from part time estate agent , was renting out my house on behalf or new buyer so weβre not really happy to push them when needed . β¦
Bob Β· 16 April 2025
β
β
β
β
β
5/5
GoogleAmazing team of people very professional and super helpful. Special shoutout to Sami spoke with him heβs incredible!
Lauren Β· 22 June 2023
β
β
β
β
β
5/5
GoogleWould recommend for sure, Adrian and the team have been extremely helpful. Nothing seems to much hassle for them and wouldn't hesitate using them or recommending them to friends or family.
Thank you Whites Estate Agents!
Regards,
Julia & Michelle
I Β· 23 June 2019
β
β
β
β
β
5/5
GoogleI'm highly recommending Whites! My last experience with this agency is brilliant, super helpful stuff, pleasure to deal with them :) We rent last time soo beautiful house, wasn't easy because we had some problems with references company, but with help from Mr. Alex - everything finally went ok! (Thank you x100 Alex). Also if is about bills - we found everything already registered in new place, we needed only to pack our things, unpack in new place and enjoy new home. Whites 10/10 !PositiveResponsiveness, Quality, Professionalism, Value
Barbara Β· 22 June 2021
β
β
β
β
β
5/5
GoogleHad a problem in which we were unable to use the bathroom, Whites were really helpful and proactive to get the problem solved and avoid a future occurrence, can't praise them and especially Annette, highly enough
Dave Β· 22 June 2020
β
β
β
β
β
1/5
GoogleProbably the worst estate agents, firstly
The property was not as described in the listing. The condition of the property was significantly worse than advertised
Myron Β· 16 April 2025
β
β
β
β
β
5/5
GoogleThey have been my agent for very many years and I consider them to be a really professional outfit and very approachable.
June 2024 - Once again a brilliant agent all around. Highly recommended. Tremendously efficient. Stand alone when compared to the big chains.
Henry Β· 17 June 2024
β
β
β
β
β
1/5
GoogleNew students be aware this agent will not work for you but the landlord only!
Whites started out being great at the time we were looking for a student property. However Covid presented a different need and they were sadly lacking in their approach to their paying customers and displayed no empathy whatsoever in whst might be happening to those customers.
Whites sadly have not learned about consumer bahviour: how an organisation behaves in a time of crisis - a time of crisis for ALL not just themselves and greedy landlords - is very telling. We will NOT be recommending them.NegativeProfessionalism
L Β· 25 August 2020
β
β
β
β
β
1/5
GoogleNew students be aware this agent will not work for you but the landlord only!
Whites started out being great at the time we were looking for a student property. However Covid presented a different need and they were sadly lacking in their approach to their paying customers and displayed no empathy whatsoever in whst might be happening to those customers.
Whites sadly have not learned about consumer bahviour: how an organisation behaves in a time of crisis - a time of crisis for ALL not just themselves and greedy landlords - is very telling. We will NOT be recommending them.NegativeProfessionalism
Lynne Β· 22 June 2020
β
β
β
β
β
5/5
GoogleI have rented my flat from Whites for around 6 years now and have always found them very friendly and helpful if I have any problems. They always contact the Landlord quickly to get any repairs carried out and keep me up to date with the progress. Recently when my heating was not working they provided me with some heaters while it was being repaired which really helpful. I would definitely recommend them to anyone looking to rent a property as they provide a very professional service.
Paula Β· 22 June 2020
β
β
β
β
β
5/5
GoogleThe team at Whites are very efficient and are always professional with our dealings with them.
Annette is one of the team, but everyone there is really nice.
No hesitation in their recommendation.
Kevin Β· 23 June 2019
β
β
β
β
β
1/5
GoogleHorrible experience, not trustworthy. After 15 to 20 mins of waiting out side the property ,We had called in to view a property and decided to take it then and there. But the lady who showed the property asked us to go to the office and make payment. I had to rush to their office, but somehow managed to reach there. To my surprise it gone by then. I didnt know at that time, that they had already decided to give it to someone else (the person who saw the property after me). So when i reached their office they informed us that its already gone. It was a trickery. If they didnt want me to take the property, they could have at least told me straight and plain.
Honesty and Trust are the most fundamental aspect of being an estate agent. Unfortunately they dont have both and I wont recommend them. Very bad people.
Jins Β· 23 June 2019
β
β
β
β
β
1/5
GoogleGave whites 1 star for turning up on time to the viewing. Really liked property was told by agent from whites that they would let us know later that day (Friday) or tomorrow but didn't hear from them so Monday I emailed and got no reply so Tuesday morning I phoned was told that Ben who deals with this property would call back. No call back. Phoned again Wednesday afternoon told that Ben would call back but nothing. I gave up. So would not go through whites again. It's bad business not to keep customers informed. I'm gutted I did not get property so still looking
Toni Β· 23 June 2019
β
β
β
β
β
5/5
GoogleExcellent service for both sales and rental. Staff are professional and attentive who inform, communicate all the way through the process of sales and rentals. I have both bought and currently have properties let through Whites - could not be happier with the service provided. Finally an agent who lives up to the expectations of what they are supposed to deliver in terms of all round service. Would highly recommend for rentals, sales and landlords. Have used other agents and they do not compare to Whites & all the staff.
They can never do enough from advice, resolving issues and using their contacts to keep your life as easy as possible.
S Β· 23 June 2018
β
β
β
β
β
5/5
GoogleExcellent service at our property. Any maintenance issues were dealt with promptly and thoroughly. We always had a point of contact at Whites office and we're notified before anyone entered our property.
Most importantly we received our deposit back in full, no deductions were made for wear and tear or minor issues (this has not been my experience with previous letting agencies!)
Overall we found Whites to be very reasonable and would highly recommended them as a letting agency. The best agency I've used so far.
Eleanor Β· 23 June 2018
β
β
β
β
β
5/5
GoogleHaving both bought and sold through Whites, and had them manage our property for six years in between, I canβt emphasize enough how professional and dependable they have been. Nothing has been too much trouble and they have been careful to find the kind of tenants you'd like in your property. The whole team at Whites have consistently given us first class customer service, often going well above and beyond what you could reasonably expect from a lettings agency. This has been invaluable, as we moved to a different part of the country and were completely reliant on them for everything. Even the MD rolls up his sleeves to sort out issues if necessary, and when it comes to selling his experience and knowledge of the local market is second to none. If youβre a prospective landlord, or looking to sell your home, honestly: donβt look anywhere else.
Ben Β· 23 June 2018
β
β
β
β
β
5/5
GoogleVery happy with Whites overall performance and communication in terms of our tenancy requirements. Would recommend.
Neil Β· 16 April 2025
β
β
β
β
β
5/5
GoogleMe and my girlfriend have been with them almost a year now and have had no issues. Our previous landlords gave us a hard time but whites are very accommodating and helpful! They found a property we loved and made the process nice and stress free. They are effecient at resolvong any issues with the property and happily just let us get on with living. We will definitely stick with them moving forward!
HJ Β· 22 June 2020
β
β
β
β
β
5/5
GoogleI appreciate and recognise all your support, during my lengthy stay in your property.You showed sincerity and expertise in all your dealings concerning your property.Thank you so much Whites Lettings.You are top notch.
.
Charles Β· 14 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
