Trusted Agent profile · Northampton, Northamptonshire
Verified
★★★★★
860 reviews across 2 platforms
Dukes House, 19 Bridge Street, Northampton, Northamptonshire, NN1 1NH
Part of Your Move Nolan Throw, see every office.
Your Move's office in Northampton, Northamptonshire, at Dukes House, is rated 4.8 out of 5 across 860 reviews on two platforms, including 858 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Your Move won in 2026.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleYour Move did a good job of supervising a mix of internal and external work on our Northampton property. Thanks especially to Iulia.
David, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Iulia.
5/5
GoogleFloyd really helped us with a brilliant little find and the rest of Your Move feel like a team all working the same direction for you, nothing but praise.
James, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Floyd and the team. It really is appreciated.
5/5
Google10 star people, I had a problem, I called and I thank iulia for the help 😄 …
Thank you, Andrei- Sorin, for taking the time to share your experience. We will pass on your thanks and kind words to Iulia in our Property Management Department.
5/5
GoogleAmazing hospitality and service from Harry Howlett couldnt asked for a better person to guide me through all I needed to know, I’d recommend Your Move if you’re looking for your next place
Thank you, Michael, for your recent five-star review. We really value your opinion and are delighted to learn you received an excellent service and your expectations were met. We will pass on your kind words to Harry.
5/5
GoogleNadya from your move is a great person to deal with. Very polite and goes above and beyond. Very knowledgeable.
Thanks, Mr. Money, for your recent five star review and positive feedback. We will pass on your kind words to Nadya.
5/5
GoogleVery good service and excellent quality. I really I'm grateful to all the team and, in particular, to Floyd because he is doing his job properly.
Thank you, Adrian, for this five star review. Floyd and the team are absolutely thrilled to hear this!
5/5
GoogleKaren Coleman AND the rest of the team are absolutely brilliant, highly recommend YOUR MOVE, I have the same to say about Paul Tooms
Thank you, Paresh, for your 5-star review. Karen and the property management team are absolutely thrilled to receive your comments, and we thank you for your continued support.
5/5
GoogleVery good and helpful service, quick repair of the fault,thanks a lot Peter.D. you handled my case quickly and efficiently
Thanks for your recent five star review and positive feedback. We will pass on your kind words to Peter.
5/5
GoogleService delivery is exceptional. So far the best agent I will recommend when it comes to finding a suitable place for you. MIRANDA in specific is a key resource . Her delivery came out very professional and showed a good level of empathy.
Thank you so much Oguguo for your review, we really value your opinion and are delighted to learn you received excellent customer service from Miranda.
1/5
GoogleSo as students we letted a 5 bed room house and the stuff we have dealt with has been absolutly disgraceful. I can honestly say the people at this letting agent are 100% incompetent and i reckon a 5 year old could do a better job. To begin with we had debt collection letters sent to us as Toby Wallace had “forgotten” to let the department which deals with payments know that he had changed the payment reference that we use for bank transfers. Second of all we had viewings which we were not told about and on top of that some of the house mates were locked out of their rooms. Not to mention random people doing works turning up without any form of notice. Just to add the icing on the cake, Toby Wallace had told me and my friend (who is also my house mate) that we didnt have to pay a check out fee after we signed the contract as we had came through a different letting agent, only to then have the checkout fee deducted from our deposits. Upon disputing this he claims to not recall this conversation and that its our fault for not requesting this in writting as there is no evidence. Also, not to mention the going back and forth over a whatsapp group i mean, if that doesnt tell you about his unprofessionalism then i dont know what will. Never met such and unorganised letting agent in my life.
1/5
GoogleHorrible people to deal with. In my experience; they tell their tenants one thing and their landlords another. When challenged, paperwork conveniently goes missing and the people who dealt with it have "left the company" and "taken their paperwork and communications with them".... Liars and bullies that don't admit to their own mistakes, resulting in long serving tenants (6+ years at one address without a single issue) being kicked out of their home and losing all of their deposit for work that was never actually carried out (new tenants were in the house in less than two weeks). Have only given them one star so I can publish this review. Would avoid at all costs.
1/5
GoogleSo as students we letted a 5 bed room house and the stuff we have dealt with has been absolutly disgraceful. I can honestly say the people at this letting agent are 100% incompetent and i reckon a 5 year old could do a better job. To begin with we had debt collection letters sent to us as Toby Wallace had “forgotten” to let the department which deals with payments know that he had changed the payment reference that we use for bank transfers. Second of all we had viewings which we were not told about and on top of that some of the house mates were locked out of their rooms. Not to mention random people doing works turning up without any form of notice. Just to add the icing on the cake, Toby Wallace had told me and my friend (who is also my house mate) that we didnt have to pay a check out fee after we signed the contract as we had came through a different letting agent, only to then have the checkout fee deducted from our deposits. Upon disputing this he claims to not recall this conversation and that its our fault for not requesting this in writting as there is no evidence. Also, not to mention the going back and forth over a whatsapp group i mean, if that doesnt tell you about his unprofessionalism then i dont know what will. Never met such and unorganised letting agent in my life.
1/5
GoogleRented a property in kingsthorpe, Northampton and both your move and the landlord didn’t seem to want help the house needed a lot or work doing, decorating, cracks all over the wall/ceilings, boiler needed replacing and re carpeting! Was in the property awhile and not a single penny on the property, it made health issues and left the property, since finding somewhere better the land land has had a cheap job done in the house! Beware when renting from your move!!!!!
5/5
GoogleJoanne, Matt, Floyd and the entire team were excellent throughout my recent purchase in Northampton. I completed in just shy of 2.5 months which was incredibly efficient. Many thanks guys!
Michael, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Joanne, Matt and Floyd. It really is appreciated. Enjoy your new home!
5/5
GoogleI’m very satisfied and grateful for the help and support from Toby who was dealing with my daughters student housing process. He was very helpful and gave lots of support. Very much appreciated! :)
Thank you Yatta for your recent review. We really value your opinion and are delighted to learn you received an excellent service from Toby. It is great to hear you were so well looked after.
5/5
GoogleAs usual Joanne puts other estate agents in the shade. Very efficient and helpful, easy to deal with. You can rest assured she'll get issues sorted. Always easy purchasing through your move. Daren perpetuini
Thank you Daren for your review, we really value your opinion and are delighted to learn you received an excellent service and your expectations were met. I will pass on your comments to Joanne.
5/5
GoogleI've given a 5star review to Floyd. Even though the sale wasn't officially with him, his insight, helpfulness, approachable honest personality is the reason we choose your move agents to sell the house with.
Thank you Sasha for your recent five-star review and positive feedback. We will pass on your kind words to Floyd.
5/5
GoogleIulia Todosan helped me recover my warranty money and close the contract. Great people skills and contract management.
Colin, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Iulia.
5/5
GoogleKaren Coleman redone our contract quickly with no hassle and increased rent was very reasonable. And very quick getting back to me too!
Thank you, Raniya, for your recent five star review. We really value your opinion and are delighted to learn you were impressed with the service provided by Karen.
5/5
GoogleGreat, professional and friendly. Muhtasin Munim did a great job and has followed up brilliantly
Adam, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Muhtasin in our Property Management Department.
5/5
GoogleIulia Todosan helped me recover my warranty money and close the contract. Great people skills and contract management.
Colin, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Iulia.
5/5
GoogleI'm extremely grateful for all the help from Toby. great service trying to find student accommodation with the whole process done quick but calmly. would recommend this company.
Thank you, Rachel, for your recent five star review. Toby and the team here at Your Move Hobin Roberts appreciate your kind words and any future recommendations.
5/5
GoogleIt was a real pleasure to deal with Your Move! Joanne and Harry especially - they were above and beyond! Glad that I had them dealing with our house buying process !
Thanks Julieta for your recent five star review and positive feedback. We will pass on your kind words to Joanne and Harry.
5/5
GoogleThe employees over the phone we’re very nice & helpful including Sarah & Tom
Vongai, Thank you for sharing your experience. We will pass on your kind words to them both.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Your Move, Northampton won Platinum; Your Move, Walthamstow won Platinum; Your Move, Goole won Platinum; Your Move, York won Platinum; Your Move, London won Gold; Your Move, Abington won Gold; Your Move, Chester Le Street won Gold; Your Move, Duston won Gold.
