Every review we hold for the Northampton office, from every platform, shown as written. First names only.
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5/5
GoogleExtremely pleased with the services provided to me by Kingsley, he was efficient and made my moving in transition go very smoothly. I had no issues in regards to getting a hold of him, and he kept me updated without giving me the run around. Probably the best customer service Iβve ever received!
Victoria Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you Dolly for taking the time to review our services and share your experience. We will pass on your kind words to Kingsley in our Student & HMO department.
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5/5
GoogleGreat renting experience with your move especially jatin punyani made the process so smooth and relevant . Wishing him all the best for his future career and support
Ragul Β· 27 May 2024
Agent replied Β· 25 August 2024
Ragul Raj, thanks so much for your five star review. We will pass on your kind words to Jatin, and we wish you all the best in your new home.
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5/5
GoogleEven when it looks like impossible to get the property you keep assuring and reassuring me that i will get it. You are so helpful and kind, going extra mile for me. I appreciate all the phone calls.
Siobhan Fenn you deserve a very big Christmas chicken.
King Β· 23 December 2024
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5/5
GoogleI am very grateful and they helped me out with everything and made everything easier. They are truly amazing. Thank you
Gowri Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you, Gowri, for your recent five-star review. Toby and the team really appreciated this feedback.
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5/5
GoogleHave dealt with Sam Throw for many years as I work as a local mortgage adviser. He is brilliant at looking after his customers and ensuring the integrity of Your Move is upheld. Honestly say if I wanted anyone to sell my house, it would be him and his team.
Paul Β· 29 July 2019
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1/5
GoogleHad a move in cancelled with circa 12 hours notice, without any notion of refund, compensation or even an apology. This foul excuse of a company attempt to make you feel like a criminal for so much as reading the contract and demanding that itβs adhered to. Awful, Awful experience. Edit: within an hour of leaving this review, I was called by the company and asked to take it down as it was βdamagingβ to them.
Freddie Β· 1 May 2023
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5/5
GoogleKaren Coleman at your move bridge is absolutely amazing. Nothing to much trouble, kind and fast responses. Thank you for all your help over the last 7 years and hopefully many more to come. Your a great asset to your team πͺ x β¦
Claire Β· 1 May 2023
Agent replied Β· 30 July 2023
Thank you, Claire, for your 5 star review. Karen and the property management team are absolutely thrilled to receive your comments, and we thank you for your continued support.
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5/5
GoogleMuhtasin was very professional while dealing closure of my tenancy period. Thanks your move and Muhtasin.
Rajiv Β· 24 February 2024
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5/5
GoogleVery helpful! Spoke with Ramona, she explained the process of renting and references very well. When we arranged a viewing Ben also found us a second property to view to allow us the options.
Amber Β· 7 January 2024
Agent replied Β· 6 February 2024
Amber, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Ben and Ramona. It really is appreciated.
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5/5
GoogleWe have a pleasure to work with Karen Coleman, quickly and professionally help us with all questions . Very helpful
Irina Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you, Irina, for your recent five-star review. Karen and the team really appreciated this feedback.
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5/5
GoogleExtremely easy website to use and such lovely people. Was quick and efficient and very accommodating. As well Nadya who was extremely helpful and was very approachable and made this whole process easier and run smoothly.
Sinead Β· 6 November 2023
Agent replied Β· 20 November 2023
Thank you, Sinead, for taking the time to review our services. We are pleased we were able to make the process as smooth as possible for you and will pass on your kind words to Nadya.
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5/5
GoogleIβm a student at UON and was looking for a student house for my 2nd year of university with a group of friends. Worked closely with Toby and I must say I very appreciative and happy with the service received. Very patient and understanding and also very great communication. Absolutely pleased with this branch - thanks a lot again
Elsa Β· 16 March 2021
Agent replied
Thank you very much Elsa for your review, we are delighted to hear you have been so pleased with the service. We will pass on your kind words to Toby.
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5/5
Googlei was very happy with the service from your-move. i purchased a property through them and despite covid restrictions and some subsequent foot dragging by the lawyers involved Joanne always kept me informed and never gave up chasing them up to bring the deal to a satisfactory conclusion. Well done
John Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you John for your five star google review. We really value your opinion and are delighted to learn you received an excellent service from Joanne. She is absolutely thrilled to receive your comments and happy that she has been able to assist you with your purchase.
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5/5
GoogleYour Move Estate Agents have taken care of our rental properties for over Ten years and the service they provide has been absolutely brilliant , always slick-sharp-smart . Karen and the Northampton Town office are always on point and easy to work with !
Frank Β· 2 March 2023
Agent replied Β· 30 July 2023
Thank you Frank for your 5 star review. Karen and the team are absolutely thrilled to receive your comments and we thank you for your continued support.
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5/5
GoogleI would like to express my sincere gratitude to "Siobhan" for support and guidance throughout this process and tirelessly answered my questions.
Ceyhan Β· 26 July 2024
Agent replied Β· 25 August 2024
Dzeyhan, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Siobhan. It really is appreciated.
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5/5
GoogleGreat service received from Jatin Punyani. Very helpful and professional during a viewing and on the phone also. Thank you. Highly recommended
Zaneta Β· 26 July 2024
Agent replied Β· 25 August 2024
Thank you so much, Zaneta, for your five star review. We really value your opinion and are delighted to learn you received a great service and that your expectations were met. Jatin really appreciated this feedback, and it is great to know you would recommend Your Move Nolan Throw.
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5/5
GoogleWhat a fantastic service. I called Peter at your Move as I had a leaking pipe in the airing cupboard. It was fixed by the end of the same day. I can't fault their service
Andrew Β· 6 November 2023
Agent replied Β· 20 November 2023
Andrew, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Peter.
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5/5
GoogleMutasin have been of great help and quick to attend to queries as the property manager of my rental. Keep up the good work mate
Ajala Β· 27 May 2024
Agent replied Β· 25 August 2024
Thank you, Ajala, for taking the time to share your experience. Muhtasin was delighted to receive this review!
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5/5
GoogleSandra and Emily have good customer relationship compare to other agencies I have come across. Theyβre indeed good, they happily do their jobs.
Wasiu Β· 26 June 2024
Agent replied Β· 25 August 2024
Thank you, Monsurat, for your recent five-star review. Sandra and Emily really appreciated this feedback.
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5/5
GoogleHad my viewing with Jatin and it was great! He helped me sort everything out in a couple of days.
Luke Β· 11 August 2024
Agent replied Β· 25 August 2024
Luke, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Jatin.
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5/5
GoogleHad a good experience with the company and the employee jatin . He guides us very gently to find the rental properties
Nirmaljot Β· 26 June 2024
Agent replied Β· 25 August 2024
Nirmaljot, Thanks for your recent Google review and positive feedback. We will pass on your kind words to Jatin.
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2/5
GoogleThis is unfortunate that I have to change my review of the estate agents based on my recent bad experience with them. When you let out a property and when you as an estate agent say "we have deep cleaned the property through professional cleaners" and when I find the carpet of my house full of hairs, this isn't what a deep clean is supposed to be. Utterly disappointed with the level of service. I mean this is what you guys are paid to do. right? why should I be telling you what you should and should not do? Secondly when you tell people things that you are not sure about yourself, that makes me doubt if you guys really know what you are doing.....when I viewed this property you guys told me TWICE "there are sofas and cupboards in the property and later on you come to a point asking tenants "do you have this thing in writing that we said?" this tells me you guys are not really good at what you are doing.
Sorry guys I have to take all my good words back and reflect what actually happened to me when I moved in. You MUST know what you are saying and you MUST do your job when you are paid to do your job. Horrific experience.
PhD Β· 30 July 2022
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5/5
GoogleGeorgia at Your Move is amazing - she really helped us in finding our student house and was so efficient and gave lots of options for us to view. I really recommend her to other students looking for a house in Northampton.
Beth Β· 2 March 2023
Agent replied Β· 30 July 2023
Thank you, Beth, for taking the time to review our services and share your experience. We are happy to hear that Georgia in our Student and HMO department has been helpful and has helped you find a student house. We will be sure to pass on your kind words!
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5/5
GoogleJo and the hole team from Your Move have been amazing. Always replying quickly at my enquiries, being supportive, helpful and really friendly. Thank you so much for your support and help on this journey! You are all amazing! Highly recommended!
Rla Β· 1 April 2023
Agent replied Β· 30 July 2023
Thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Joanne and the team. It really is appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.