Trusted Agent profile · Northampton
★★★★★
964 reviews across 2 platforms
4 Bridge Street, Northampton, NN1 1NW, NN1 1NW
Taylors's office in Northampton, at 4 Bridge Street, is rated 2.2 out of 5 across 964 reviews on two platforms, including 142 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
1/5
TrustpilotMy 81 year old mother wants to move…
My 81 year old mother wants to move closer to me due to covid . Sold her property and put in a offer and telephone call to confirm offer was accepted took all information and no letter arrived. Dereham branch manager they have all lied . It a shame they didn’t realise it affect people’s lives !!
1/5
TrustpilotGreat Yarmouth Avoid
Great Yarmouth We rented. Our house had damp, water coming through the ceiling and they didn’t give a toss. Once they’ve taken their money you no longer exist. A damp house, hole in roof and didn’t want to know. Rude, don’t get back to you, basically a very costly estate agent who only want to know you until they’ve received your money. Avoid.
5/5
TrustpilotA very professional service
WilliamHBrown in Clacton gave a great service when I was looking for a tenant. Emails and phone calls were answered promptly. Very professional service from Oliver and Tom. I will be using them again.
1/5
TrustpilotI had a viewing booked for a property
I had a viewing booked for a property. I was the first person looking to view the property. They then called me up a day after and told me I could not view the property due to someone having corona virus however within a few days of them cancelling the viewing the house is suddenly sold.
1/5
TrustpilotWould not recommend
Would not recommend the Brentwood branch to anyone. Poor service, poor communication, just rubbish all round really. Great sales pitch to get the property then just excuse after excuse as to why things weren’t being done properly or updated, constantly needed following up and chasing. 20 weeks is a long time to be tied into a rubbish service - don’t sign do it!
1/5
TrustpilotDo not use this estate agent unless you …
Do not use this estate agent unless you thrive on stress, enjoy being lied to and can wait for months to move house. They are incompetent and inefficient and so are their dedicated conveyancing companies. When looking for an estate agent go by recommendations, there are good ones out there you just have to be patient and take the time to find them.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking! We rent from them, their fees are ridiculously high and they charge £114 to renew a tenancy. They never respond to emails and they owe us a refund due to the regulations changing about deposits, surprise surprise we are yet to see this! Will never rent or buy from them again when our tenancy ends (Norwich branch)
1/5
GoogleDrove all the way from South London for a viewing - waited 45 mins and nobody turned up, called their office several times and no answer. Thankfully I had another viewing with another agent the same day so the drive wasn’t a complete waste of time, but the very minimum I expect from a letting agent is to actually show up.
5/5
TrustpilotA* service from Lisa in the lettings…
A* service from Lisa in the lettings department. Going above and beyond what is required for the role.Would definitely recommend
5/5
TrustpilotGreat staff
Great staff, got a house within 12 days. Josh and Lewis from Great Yarmouth branch were on point with rental offers.
1/5
TrustpilotDo not use the in house solicitors
Do not use the in house solicitors. They have not once spoken to me. They send impersonal emails and lie about the delay (I know the seller). 3 months and counting for a cash buy. Outrageous
1/5
TrustpilotAwful from the start
Awful from the start! Shocking Communication, terrible attitude towards customers and tried to over charge us. We even had to contact directors as the branch was not communicating. A regional manager called and said they would email to confirm they would carry out what they promised. The email was not forthcoming and then we could not contact this person again. AVOID!
1/5
TrustpilotPathetic agency.
Ignored my enquires, never called back when I was assured they would. Also led round houses and applied for said houses only to find that they’d already been let when I came to paying the holding deposit. Constantly disappointed with their lack of communication and clarity. Their only success was leading on stressed out students.
5/5
Trustpilotwilliam h brown clacton on sea branch…
william h brown clacton on sea branch If you are looking for a professional and friendly agent I would highly recommend them. James Robert and Michelle recently sold my mothers house, from the first phone call to the last they were excellent. The Clacton office have a great team
1/5
Trustpilothigh pressure sales tactics
Using high pressure sales tactics to sell property,speak to a sales advisor asking how much the morgage is as part of a question & answer process.Then after a few weeks of property being listed constantly asking to lower price coming out with all sorts of pure BS to why you should,not suprisingly to get the 2+% comission only my opinion obviously.
1/5
TrustpilotAVOID AVOID AVOID
I wish I had read the Trust Pilot reviews. Absolutely terrible service. They are so unhelpful and will only speak to you when they are chasing your money. Completely incompetent and condescending, patronising staff. Despite their multiple mistakes, instead of owning up and apologizing, they try to shift the blame to you. Extortionate fees for unreliable and terrible service. AVOID.
1/5
TrustpilotAwful customer service and greedy…
Awful customer service and greedy landlords asking tenants to offer more rent to secure a small run down property. After reading the reviews I feel like I’ve dodged a bullet. Relieved.
5/5
TrustpilotI sold my house with the team at the…
I sold my house with the team at the mexborough branch and all the staff were very helpful and friendly every time I called them with any questions they were always happy to answer them
1/5
TrustpilotDo they even care?
I contacted them to arrange an evaluation as we’re selling a house in Leeds. Was told the relevant agents were busy on another call but would ring me back. Gave both my mobile and email and never heard a peep from them. No excuse for such poor customer service.
1/5
TrustpilotWorst Agency ever
Worst Agency ever! They took weeks to reply, I had to beg to they send me the details so I could pay the deposit and when I was about to pay they told me that they had just rent for someone else! I spooked with the staff Tristan Lumley( very unprofessional and useless) form Leeds.
5/5
TrustpilotThe Clacton branch in Essex have been…
The Clacton branch in Essex have been superb. They made what could have been a very stressful situation so easy for us. A very smooth ride whilst still maintaining a chirpy gteet and smile... Hats off to the team.. Robert, Michelle and James. Thank you so very much... You're awesome!!!
1/5
TrustpilotI received a very poor service by all…
I received a very poor service by all the staff, in the purchase of my home with little or no communication. I wasn't even provided a courtesy phone call or email that the sale is now complete. I experienced underhand sales techniques. I do not recommend this Estate Agent for either buying or selling your home.
5/5
TrustpilotThe mortgage advisor Theresa
The mortgage advisor Theresa of the Welwyn Garden city Branch could not do enough for me. Went Above and beyond to secure me a great mortgage deal and communication was faultless. Great details to Customer service in these challenging time. Highly recommended if looking to get on the property ladder or to remortgage.
1/5
TrustpilotCalled the norwich office last may to…
Called the norwich office last may to arrange to view 2 houses. The guy on the phone quizzed me about the areas I was looking at as he didnt want to waste his time with me. I bought a house a month later through another estate agent. Far too aggressive and contemptuous.
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Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
