Trusted Agent profile · Northampton
★★★★★
963 reviews across 2 platforms
4 Bridge Street, Northampton, NN1 1NW, NN1 1NW
Taylors's office in Northampton, at 4 Bridge Street, is rated 2.2 out of 5 across 963 reviews on two platforms, including 142 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
1/5
TrustpilotI tried to sell our house through…
I tried to sell our house through william h brown . They over valued and sent us viewers that had not even put there own house on the market and had no money to proceed. After selling through another agent I am finding them very unhelpful by not even allowing me to view houses on their books.
1/5
TrustpilotRenting with WHbrown/sequence in Norwich
Renting with WHbrown/sequence, whatever the relation is there. Such little communication. Job turnover is ridiculous, there have been 4 different property managers in a year, no handover apparently and poor communication with our land lady. Pathetic. I can't believe they are being paid to "manage" the property. Avoid them.
5/5
TrustpilotFantastic company to deal with
Fantastic company to deal with, Charly and Cameron are really helpful and always get our properties let quickly and find great tenants. Would recommend to anyone.
5/5
TrustpilotFantastic service
Elliot gave us fantastic service as our mortgage broker. i cannot praise him enough. He communicated brilliantly and always helped and advised us on any questions we had, no matter how weird or wonderful.Our house move happened due to Elliot and all his hard work and we can't say thank you enough.
1/5
TrustpilotOne of the worst letting experiences I…
One of the worst letting experiences I have ever had. Took over 8 months to finalize a move in date despite paying a deposit very early on. Terrible customer service, with a complete inability to communicate effectively. We were bounced between 5 different letting agents. Would never use W H brown Norwich again.
1/5
TrustpilotVery unprofessional staff at Attleborough branch
I am not surprised to find so many negative reviews. Their customer services is appalling, they say they will call you back and never do. If you not going to use their mortgage advisor services then don't even bother booking any viewings cause you just wasting your time. Very unprofessional staff.
1/5
TrustpilotSuch poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
5/5
TrustpilotWas contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
5/5
TrustpilotBoston branch bravo!
Boston branch - bravo! They did a first class job and made the whole process very easy. I think it depends which branch you choose (I have done business with their branch at Kimberley, which was awful) but highly recommended this one. They are never too busy to help and just get the job done.
5/5
TrustpilotThe Framlingham branch team have been…
The Framlingham branch team have been great to work with. Jolly, responsive, great communication.
1/5
TrustpilotAvoid
My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.
1/5
TrustpilotEmailing me property listings without…
Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business
1/5
Trustpilotapart from the fact they cannot list…
apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking
1/5
TrustpilotWymondham office just awful
Just a complete lack of help to secure a property. Just a mess and they never come back when promised. Our local independent agents give amazing service going over and above, enough said!
5/5
TrustpilotThank you Yeadon team!
The whole team at the Yeadon branch were absolutely fantastic, start to finish. Shout out especially to George who went above and beyond to make sure our sale/purchase went smoothly. Thank you so much!
1/5
TrustpilotSlow & evasive
I felt the agents were not straightforward and were evasive, slow, patronising, and, I felt, on the verge passive aggressive. I’d advise people to check out this agent’s policies thoroughly and get them in writing if you have proceed with them. I would not recommend them at all.
1/5
GoogleContacted multiple times to arrange a viewing, couldn't be bothered to answer calls or emails. Gave up and took my business elsewhere.
Hi Sam, I am sorry to see that your experience with Taylors has not been up to the high standards that we expect. We strive to provide the highest level of communication at all times and I am deeply sorry if this has not been the case on this occasion. Thank you for leaving this feedback and bringing this to our attention. Kind regards, Regan.
5/5
TrustpilotAmazing fast to the point service
I had a grate professional Service from Leselie & Davyd they worked fast and and at some points over and beyond with out drop of service. The best part of my experience with renting out my house was the honesty i received from Leselie that I did not find with other agents
2/5
TrustpilotNot the best
Not only were they slow to get us viewers, they recommended a solicitor who turned out to be the worst ever in our opinion. The photos they took of our house made it look like Toy Town.
5/5
TrustpilotJade came round from Crystal peaks…
Jade came round from Crystal peaks branch to value my home . She was very friendly helpful and professional . Followed all COVID Protocol . Was extremely helpful offering advice . Followed up with the valuation by email really quickly . Would recommend the service offered.
1/5
TrustpilotOverpriced liars
Overpriced liars. Giving false information at the point of sale, which includes lying about prospective buyers queuing at their door for the type of property through to how much the fees are by not clearly including the VAT in the price. Will never ever touch again and wouldn't recommend them on anyone.
5/5
TrustpilotBrilliant service. Professional & On the ball.
The team at WHB Retford Notts have been completely professional, competent, friendly, and very thorough. They guided me through the sale and were on hand to help at any moment and responded immediately to anything that cropped up. I would recommend them without question.
5/5
TrustpilotI don't know why so many people are…
I don't know why so many people are writing bad review.My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch. What a fantastic professional gentleman i came across with. Use him as for me he is the best broker i know so far.
1/5
Trustpilotpoor at william h brown pudsey...
poor at william h brown pudsey.... meant to set up a open day.... no photos done until 5 days before open day... despite pushed... in end had to lower price for quick sale... really should get refund as poor delivery ... once sold another staff member took over and handled it well
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Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
