Trusted Agent profile · Northampton

Taylors Northampton Sales reviews

2.2

★★★★★

964 reviews across 2 platforms

4 Bridge Street, Northampton, NN1 1NW, NN1 1NW

Taylors's office in Northampton, at 4 Bridge Street, is rated 2.2 out of 5 across 964 reviews on two platforms, including 142 Google reviews rated 3.7.

Google logo

3.7 / 5

142

Reviews on Google

This office

Trustpilot logo

822

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

2/5

Trustpilot

Dont trust their feefo reviews

Dont trust their fefo reviews as you cant leave a review on them unless invited so if you've had a bad experience guess what you're not going to get an invite. This should be made illegal as they pride themselves on this rating and one of the reasons we went with them but once you look into it this covers every branch in the contry. The Pontefract branch are a good bunch of people but their lack of communication and miss pricing our property when we had reduced it. 20 weeks we have been with them abd i feel we have made more contact with them than the other way around chasing for feed back from views. I wouldn't recommend them sorry

George · 2 August 2023

5/5

Trustpilot

Big thank you to Tara and the team at…

Big thank you to Tara and the team at Brentwood for helping us sell our house and move while still shielding from Covid. You also did a great job supporting our buyers and getting the completion through on the day when our buyers solicitors let us down.

MarkH · 6 January 2022

5/5

Google

I had a very positive experience with Taylor Lettings Northampton, my handler Ingnas was very helpful , overall I would happily recommend their services

Rayno · 25 October 2019

Agent replied · 23 October 2024

Many thanks Ray for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation. Kind regards, Lucy

1/5

Trustpilot

STAY AWAY from Williamhbrown - Sequence

STAY AWAY from Williamhbrown, they charge dual fees! We have had an awful experience with the Colchester culver street estate agents. They didn’t turn up for half the viewings and when they did turn up, it was someone who had just started with them and barely had any experience. I had to show people around when I had specifically told them I had just lost my dad to covid and i wasn’t up to showing people around. They cancelled lots of viewings, saying due to covid. They left doors unlocked. We were constantly asking them when we were out of contract, to which they replied 12 weeks, which changed to 20 weeks, then we got confirmation we could go with other agents. Then months later, after we moved we got a letter from MIL to say we were being sued for £4,200, which we are currently disputing. They said they introduced the buyer to us, but they pulled out and put in an offer on another property, then few months later viewed with Palmers and made an offer which we accepted. They told us they had sold our house and when we put an offer on another property, the estate agent who showed us around said you may need to check as your house hasn’t been sold. We had to withdraw our offer. Honestly it’s been a nightmare, steer clear of this agent, I am going to go on every social media site I can and let people know what these agents are like.

Lisa · 26 July 2023

1/5

Trustpilot

Avoid like the plague

Avoid like the plague. Viewed a property and put in an offer over the asking price and emailed my documents. After plenty of emails and phone calls was told it was sold. Never got the opportunity to put in a counter offer or ask what took place. A bunch of cowboys at the Bradford branch.

Bal · 28 November 2024

5/5

Trustpilot

We were buying a house from WHB and we…

We were buying a house from WHB and we are currently selling it. We are very satisfied with the professional service. Everyone is always very nice and helpful, especially Cliff, who we can always rely on. They advise themselves even in times of pandemics.Thank you to Cliff and the team

Justyna · 1 June 2021

1/5

Trustpilot

I made an enquiery about a property at…

I made an enquiery about a property at the Wakefield branch. Spoke to Geoff. Very rude didnt let me finish my sentence and he put the phone down. Very rude worker.

Deborah · 14 August 2023

1/5

Trustpilot

Skegness

I was selling a lodge through this company and also looking for another to buy elsewhere. When looking at the one I was interested in purchasing they couldn't answer any of my questions and was told that they hadn't been given the information I needed. I'm sorry, but it is your job to know what ground rent is payable, how long the season, what age the lodge is is etc. How can you sell something if you don't have all the information? And more importantly, this information is vital, because if that property has only a couple of years left on that particular site you are going to lose a heck of a lot of money.And now onto my sale. I find the staff rude, extremely rude, to the point where I lost my temper and told the 'boss' I was no longer going to sell through them. Every time I asked a question, that woman jumped down my throat. They have no idea how to sell caravans or lodges, talking about solicitors and surveys and demanding the site owner meet on the day they want stating 'if he wants his £15k changeover he should make himself available'. You cannot treat people that way. I suggest they stick to bricks and mortar, but I have heard they are bad at that too! Go elsewhere, anywhere but there!!

Maria · 16 July 2023

1/5

Trustpilot

Underhand

I tried to sell a property through this company at auction and they had some very interesting views on the value. I said I would take my business elsewhere and the next day the local branch phoned me to try to get me to get the property put on the general sales market through their branch. I politely refused because their actions were very underhand. They have rung me weekly for a year since in one guise or another trying to get my business.

Andrew · 14 July 2023

1/5

Google

I would not recomend this agency to anybody. They will take your deposit, saying this is to cover the cost, pay the bills etc... But they will keep these monies in their pockets. It will be used as an aditional profit. Rude and arrogant.

Vasia · 24 October 2023

Agent replied · 23 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

A friend recommended Taylors to me and suggested I should use them to let my house. Spoke with Olivia who was very professional in marketing the property and had a potential client within 1 day of it appearing on the net well done Taylors!!!

Betty · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Bad experience

So saw the property on for sale 24 Woodbridge Green, LS6 3LS on Rightmove and loved it and booked a viewing and mortgage advice. They booked us for both appointment together. So the mortgage appointment first and then the property viewing. We were asked to come to leeds headingley branch. We got their on time and they was lovely showing us different mortgage lenders and etc. and I told my partner we will get mortgage from here if they accept our offer. However, after that everything went down hill. Our appointment got cancelled for house viewing while we having our first appointment regarding mortgage. They told us they can not show us the property due to sickness which is understandable. I called back to book an another appointment as we really liked the property. On the day of our second appointment I was waiting outside for someone to come and show me the property. After they were five minutes late I called the agency to check if someone will come and they told me to wait outside property. And then 10min after someone came. They came rushing. I was waiting for them to show me the property and they asked if I know which property it was and I was confused thinking they might be joking. But they did not even know which property they was showing us so I had to tell them. Than when I start to ask questioned about the property they said they don not know anything about the property. I asked if they at least brought a brochure with them and they said they do not have one. We loved the property and was thinking to put the offer down before we even saw the property. But when all this happen I did not trust anything they said and told my partner I can not trust them moving forward as we have not even moved to the harder stage and this is happening. So we backed off. Than received a call so discuss if we will put a offer down. And we told them everything happen and said we do not trust their services. Am guessing everyone will have their own experience and hope this does not happen to anyone else

Rehan · 3 July 2023

5/5

Trustpilot

Great team, great service

Thanks to the Claire and the team at Norwich Blue Boar Lane branch for their help with my recent house move making it a smooth journey. Gave me help and support where I needed it and kept me regularly updated. Would definitely recommend their service.

JACKIE · 5 February 2022

5/5

Trustpilot

Hanna was my mortgage advisor.She was…

Hanna was my mortgage advisor.She was professional, friendly and very efficient and I would highly recommend her to anyone.

Richard · 16 April 2024

1/5

Trustpilot

Kettering branch

Kettering branch , do not rent or sell to this company in Kettering, the lies once you sign up they just don’t want to no you , don’t contact you , all the say is the phone lines are down again ! There full of b, /s, , so lack of what’s going on , my problem with them I agreed to sell my house , with them , but once we had signed , nothing happened we had to go to the office time and time again , they said the best way to sell property , was to have a open house , after 3 weeks we got 1 family of 5 into a 3 bed house ????? They don’t care

Customer · 8 June 2023

1/5

Trustpilot

Lettings yes. Property management no.

Although they managed to let out all of our properties reasonably quickly, their property management was abysmal. They gave repair work to contractors who were expensive with very poor quality work. Sometimes they were the friends and family of the staff.We had to appoint a different property management company who now is far more reliable and trustworthy.

JDev · 4 October 2024

1/5

Trustpilot

Avoid norwich office at all costs

Under no circumstances sell your property with the norwich branch of wh browne. Progression and after sales service was abysmal to say the least !!!! Started my sale with Hellesdon/ sprowston office and received top class , professional, friendly service then transferred to norwich office . No contact , no updates , basically useless !!! Avoid at all costs

Lorraine · 1 September 2024

1/5

Google

Poor service from the Branch Partner. After a viewing, I put an offer on a property with Shaun and he didn't even bother to get back to me to let me know the owners accepted another offer. Disappointing experience. Not sure I will use this company again. The only positive was Ryan. Lovely person.

Dagmara · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I had Abi deal with my enquiry to rent a property and couldn't fault her. Communication was great throughout and kept me updated with even the slightest of changes. Will happily enquire for properties through Taylors in future, should I need to!

Kieran · 24 October 2023

Agent replied · 23 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Thank you Maisie and Jack from Ware …

Thank you Maisie and Jack from Ware for finding me a rental property, Amazing service, will be recommending this branch.

Drew · 5 March 2024

1/5

Trustpilot

Simply avoid at all cost !!

Simply avoid at all cost !!! Inexperience is not what you want when dealing with the biggest purchase of your life. It’s cost us ☹️

Andy · 8 November 2023

1/5

Trustpilot

Not recommended

We've been recently looking to buy a house and stopped at WHB in Bungay/Suffolk one day, the lady there was the most disrespectful and talking with disgust, not interested into selling anything. After complaining to the manager she said a sorry with a eye rolled that made me belive she is either the manager mistres or in totally wrong job. We did bought a house but always avoided the agency just because of the experience. Not putting my money into something that treat me like that.

Andreea · 3 May 2023

5/5

Trustpilot

Tammy , the superstar from Scunthorpe.

We have just moved house and relocated back to the UK .Tammy from the Scunthorpe branch was simply amazing. From start to finish she was helpful, supportive and understanding. She made what could have been stressful experience a very simple and enjoyable one.Thanks Tammy , you’re a superstar.

Duncan · 5 March 2021

1/5

Trustpilot

Barnsley branch absolutely useless…

Barnsley branch absolutely useless avoid 😑 only interested in getting your custom. No correspondence at all, always had to fone them. Never foned back about anything, unless i was viewing one of there properties..put pictures on my property without me even seeing them...which I didn't like caused us so much stress...ended up taking my house off the market with them......complaining got me nowhere...couldn't even speak to anyone higher. There absolutely unbelievable. Please avoid

Janice · 28 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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