Trusted Agent profile · Northampton · Northamptonshire

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Taylors Countrywide Northampton reviews

3.5

★★★★★ Good

143 reviews across 1 platform

4 Bridge Street, Northampton, Northamptonshire, NN1 1NW

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Northampton, Northamptonshire, at 4 Bridge Street, is rated 3.5 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 3.5.

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3.5 / 5

143

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

1/5

Google

Avoid this agency as they are trying to take money from you for unbelievable reasons , you are so funny guys at some point someone will put you in your place ;) little walkers.NegativeResponsiveness, Quality, Professionalism, Value

D · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Taylors continue to provide the best customer experience. They operate with complete discretion and maintain the very best for both Landlord and Tenant. They just make it easyPositiveProfessionalism

Clive · 25 August 2022

Agent replied

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from the guys at Taylors Duston, made the whole process a lot more smoother and provided all the required information in a timely manner..Thank you

Simba · 3 September 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

They are really efficient. Joab, Abi, Kishan and other staff there are excellent, helpful and friendly.

Vee · 20 August 2023

Agent replied · 27 August 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Ignas works alongside a very professional team ! Checking procedures takes quite a while but overall happy with our house ! Nice job guys ! All the best whishes from Michael & Maria Adela Cocheci

MICHAEL · 31 July 2019

Agent replied

Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott

5/5

Google

Easy to book viewings, helpful staff and a nice easy set up to transfer your bills too! Thanks to the lovely Ignas for showing me around basically the same flat twice!

Li · 28 August 2019

Agent replied · 27 August 2023

Thank you Li for your kind comments and 5* review. Very much appreciated. Kindest regards, Mark

5/5

Google

Appreciate 'Claudin Luchetti' for handing over the letting property on time and more supportive.

Jawahar · 18 November 2024

5/5

Google

Easy to book viewings, helpful staff and a nice easy set up to transfer your bills too! Thanks to the lovely Ignas for showing me around basically the same flat twice!

Li · 18 February 2019

Agent replied

Thank you Li for your kind comments and 5* review. Very much appreciated. Kindest regards, Mark

1/5

Google

Drove all the way from South London for a viewing - waited 45 mins and nobody turned up, called their office several times and no answer. Thankfully I had another viewing with another agent the same day so the drive wasn’t a complete waste of time, but the very minimum I expect from a letting agent is to actually show up.

Duncan · 30 July 2019

1/5

Google

They don't tell you anything about the apartment you are viewing,they don't answer any questions,they are completely clueless

Kate · 17 April 2021

Agent replied

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

Contacted multiple times to arrange a viewing, couldn't be bothered to answer calls or emails. Gave up and took my business elsewhere.

Sam · 30 July 2019

Agent replied

Hi Sam, I am sorry to see that your experience with Taylors has not been up to the high standards that we expect. We strive to provide the highest level of communication at all times and I am deeply sorry if this has not been the case on this occasion. Thank you for leaving this feedback and bringing this to our attention. Kind regards, Regan.

3/5

Google

Just another letting agency. Nothing special. For the high fees you pay I'd expect something more though.

Kathrin · 16 August 2020

Agent replied

Thank you for your comments and I am sorry to note you feel this way. I am sure our local team would be more than happy to listen to any further comments on how they could improve your experience. Kind regards, Scott @ Customer Relations.

1/5

Google

Never answer there phone or get back to you after leaving voicemail...

Trevor · 30 July 2019

Agent replied

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk

5/5

Google

I found Taylors extremely helpful throughout. In spite of various problems gaining access to view the property and then getting it through to completion, I felt they were on the case the whole time and very pro-active about responding to my enquiries. Would recommend.

Su · 30 July 2019

5/5

Google

The team found a tenant quickly and the transaction proceeded smoothly and efficiently. The paperwork is straight-forward and we are looking forward to a long and happy business relationship.

Robert · 30 July 2019

5/5

Google

Very helpful and found me a beautiful house. Hayley and Simon are superstars! Thanks for all your help!

Duncan · 30 July 2019

5/5

Google

Rating only, no written review.

Hannah · 13 December 2025

Agent replied · 13 April 2026

Thanks for leaving us a 5* review Hannah. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

Rating only, no written review.

Monday · 13 November 2025

Agent replied · 13 April 2026

Thank you for your feedback and we’re sorry to hear about your experience.  We’d appreciate the chance to learn more about what happened so please feel free to email us at review@countrywide.co.uk and we’ll be happy to look into it further.

5/5

Google

Great support throughout, really went above and beyond.

Dariusz · 30 July 2019

5/5

Google

Really helpfully Staff, quick sale and exchange.

Nick · 30 July 2019

5/5

Google

Rating only, no written review.

Kay · 23 May 2025

Agent replied · 2 June 2025

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

5/5

Google

Rating only, no written review.

Steph · 25 March 2025

5/5

Google

Great service

Rahel · 3 January 2025

Agent replied · 10 January 2025

Hello Rahel, thank you for your wonderful 5* review! We're thrilled to hear that you had a great experience with our service. Best regards, Lucy, Customer Relations Team

4/5

Google

Rating only, no written review.

George · 19 October 2024

Agent replied · 26 October 2024

Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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