Trusted Agent profile · Northampton
★★★★★
314 reviews across 3 platforms
20 Weston Favell Centre, Northampton, NN3 8JZ
Part of ORiordan Bond, see every office.
ORiordan Bond's office in Northampton, at 20 Weston Favell Centre, is rated 4.2 out of 5 across 314 reviews on three platforms, including 207 Google reviews rated 4.6.
207
Reviews on Google
This office
50
Reviews on Facebook
Business-wide
57
Reviews on Trustpilot
Business-wide
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleWhat a fab team! Matt, Steph and Kirsty have gone above and beyond with the support, care and understanding they have shown whilst selling our parents home. Communication has always been effective and immediate and they have really considered us as clients. Their professional yet compassionate service has been much appreciated and we would not hesitate to recommend their services to anyone else. All that's left to say is THANK YOU.
5/5
FacebookWe used the Brixworth office the staff Adele and Laura were brilliant as we sold/completed and moved all in 4 weeks. They helped in all aspects of the move and their advice was great as we hadn’t moved in over 11 years so a lot had changed. Thanks again to Adele and Laura xx
5/5
GoogleBest decision we made choosing O’Riordan to sell our home. Shirelle was so understanding and reassuring throughout our whole sale and informative with where we were at in the process. She went above and beyond to keep me updated. 100% recommend! Thankyou!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMathew, Steph and Kirsty were patient with us in the sale of our house, they are fantastic.
5/5
GoogleWe used O’Riordan Bond Weston Favell for the sale of an elderly relative’s house. They were extremely helpful and professional from the start. Communication was brilliant, they always responded to my messages very quickly and went above and beyond our expectations. They gave excellent advice and recommendations. Would definitely recommend them.
5/5
FacebookTom Barford and his team were extremely helpful all the way through our sale. They kept us informed at every stage, so much so that we had very little contact with our solicitor. Thank you O’Riordan Bond.
1/5
TrustpilotExtremely unprofessional service
Extremely unprofessional lettings agent, staff need to be retrained! I travelled 2.5 hours in the rain to view this property, I called their offices to let them know I was running slightly late, was advised by their staff member that it was absolutely fine as the lettings negotiator Alana had no appointments after mine. I reached the property and stood in the rain knocking for 15 mins and called office over 7 times! NO NASWERwhen I finally got through to them, they lied about our previous discussion and told me nothing would be done!Horrible service by this company, I WOULD DEFINITELY AVOID AND USE ANOTHER AGENT!
4/5
GoogleFriendly and helpful staff. Dealt with Joe who is extremely professional and knowledgeable and ensured that he dealt with all our queries/concerns in a quick and efficient manner. Would definitely recommend if you are looking to buy or sell your property 😊 …
5/5
GoogleWhat a team! We recently sold and purchased through O’Riordan Bond and I feel they done a fab job. Our main interactions were with Matt, Steph and Kirsty they were great at keeping us informed throughout. At times when we needed them to step in and push the sale along with the solicitors they jumped straight on it and were always available for support. Would definitely recommend 👍🏻!
5/5
TrustpilotSteph and Matt at the Weston Favell
Steph and Matt at the Weston Favell, Northampton branch, have been absolutely fantastic with the help, support and advice they have given me from start to finish with the sale of my property. They have just been committed to helping me and have just been fab with everything. I am so glad I decided to go through this Estate Agent. Thank you again. I would definitely recommend O’riordan Bond to anyone. Selena Gregoriou
5/5
FacebookWe would like to thank all the staff who helped us these last few months,they fulfilled everything they said they would,and we are very happy to have exchanged contracts on friday due to their hard work,we would especially like to thank Bruno and Rebecca you are both credits to your profession.
1/5
TrustpilotIncompetent, slow, rude, 0 stars - How they are in business I have no idea.
Absolute shambles of a company, please avoid especially if you are a tenant, they couldn't give a monkeys about you! We had the dis pleasure of living in a house they were the letting agents of for 3 long years, and I have never experienced such abysmal customer service and as many people who are completely incompetent at every level! We reported faults on the property countless times only to be ignored time and time again, then when we did chase them up over the phone they only come back at you with attitude or laughter, say they are going to call you back and then never do, nothing ever got fixed in our house and i have been waiting to write this review for so long, they pass the buck every time and do nothing to help you, i could go on all day about how bad they are. Not sure if they have too many customers or they are just all terrible at their jobs but either way i would not use them if they were the last estate agents on earth. Not deserved of 1 star, should get 0.
5/5
GoogleDan Patel and Chelsea were fantastic. Walked us through the process and managed to secure us a place to rent in a record time. Good communication throughout the whole process . Many thanks .
5/5
FacebookA big thank you to all the team at the Hunsbury Office in Mereway. A special shout out to Helen for all her help and weekly updates top job Helen thank you.
1/5
TrustpilotJust spoke t the lettings people in…
Just spoke t the lettings people in Weston Favell, Northampton. I had made email enquiries to view a property for rent and filled in their form for details. Had heard nothing back, not even an acknowledgement so called. Had to provide the details again. We do not meet their requirements as we have not been back in the UK for very long and they could not consider an alternative arrangement to tax returns. The bit that upset me is when I said that we should then not look at properties they have I did not even get a ok goodbye, the agent just hung up the phone. Terrible thing to do whatever you think of the person on the other end and I was just being direct.
5/5
FacebookFantastic service from all the great team at the East Hunsbury office. Special mention to Helen who has been incredible throughout the whole selling process - we couldn’t have done it without her. Highly recommend.
5/5
GoogleBrilliant service and completely stress free. I was kept up to date at every step of the way and any queries I had were dealt with very quickly. Nothing was too much trouble. I would 100% recommend and would very happily use again if required.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive feedback - here at O'Riordan Bond we take great pride in delivering excellent and bespoke customer service to ensure we reduce any stress associated with the moving process. We wish you every happiness in your new home.
5/5
GoogleWe’ve had a great experience with O’Riordan Bond- thanks to Chelsea and Alanna we have moved in to our perfect home.
5/5
GoogleI have used O’Riordan Bond for all my house sales and some purchases. They have always been fantastic and have a passion for what they do, good at communicating and quick to investigate any queries. It’s never taken very long to sell my properties either . I would 100% recommend them. Thanks O’Riordan Bond x
5/5
TrustpilotJust had a hassle and stress free house sale
Just had a hassle and stress free house sale with oriodanbond Abington branch .Stuart was very informative and helpful in all aspects of the sale. I would definitely sell through oriodanbond again . Steve
5/5
GoogleAbsolutely brilliant team all throughout! From being shown the property to being given the keys to the new rental property, I felt I'm well looked after! Chelsea K has been very responsive to all my queries, always helpful and understanding, thank you, you're an asset to the team!
5/5
FacebookAbsolutely fantastic experience. We had a buyer and had put an offer in on a house we wanted when our buyer pulled out. The O'Riordan team really pulled out all the stops and secured us another buyer within 8 days. They then went on to work very hard progressing this end of the chain so that we didnt lose the house we were purchasing as the seller needed to move fast. They kept us informed throughout and just really went 'beyond'. I can't recommend them enough, I wish they covered the area I've moved to as I would most definitely use them again. Brilliant team, thank you.
1/5
TrustpilotThis company are the worst
This company are the worst. They try to undersell in price to pass on to the builders or other clients . When you move to another estate agent to sell your property, they put the property back on the market you had agreed to buy from a builder whom hasn’t been in that position before. Then you sell for 30,000 more and wonder what is happening. Like the property a few house down a 5 bedroom they under valued , disgusting. They have a high turnover of staff whom they treat awfully . When we moved to our new estate agents they had a terrible trouble with Oriordan bonds . Disgraceful behaviour. NEVER GO TO THEM they are the cowboy of Estate agents in Northampton
5/5
Facebookthe team East Hunsbury branch went all the way on helping us sell and buy a home. it's wasn't a smooth ride but the team kept us informed what was going on. Helen, the after care consultant was even on hand after completion helping us with our new house.
Thank you Gaz for your positive feedback. Here at O'Riordan Bond we work exceptionally hard to be 'more' than just an estate agent and to ensure we reduce stress associated with the moving process. We wish you every happiness in your new home.
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