Trusted Agent profile · Northampton
★★★★★
1,076 reviews across 2 platforms
14 Bridge Street, Northampton, NN1 1NW
Howkins and Harrison LLP's office in Northampton, at 14 Bridge Street, is rated 4.8 out of 5 across 1,076 reviews on two platforms, including 324 Google reviews rated 4.8.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
TrustpilotBoth Lisa and Nikki were so helpful and…
Both Lisa and Nikki were so helpful and professional during the arrangements for my tenancy. They did exactly what they said they would do and also followed up when they said they would. I really couldn’t have asked for more from this team. I would have no issues at all dealing with them again and would highly recommend them to you.
Thank you for leaving us a kind review, Mandy. We are glad we could help.
5/5
TrustpilotHelpful, honest and pleasant agents
We're incredibly impressed with the Howkins & Harrison Towcester team. They've always gone far beyond our expectations in their efforts for us, really understand our needs and responded to all our queries in no time. Holly was refreshingly knowledgeable about the property we viewed and Karen has made an unforgettable impression with her efforts and help in the negotiations. Even after the offer was excepted this team kept their standards high and went above and beyond to help us out with further queries.
Thank you, Nora, the team is really up against it at the moment so feedback like this is a much needed ray of sunshine. They will be delighted. Thank you.
5/5
TrustpilotProfessional, pleasant and fair fees
I dealt with the Daventry Office of H&H for my house sale and for my purchase. The marketing of my house was professional, it sold in just over 2 weeks and I feel H&H fees are fair. They also ensure that you have prompt feedback after every viewing. Clair has been lovely to deal with right from my initial interest through to completion. There have been numerous issues in my chain which unfortunately made the process a lot more lengthy and stressful than I was expecting, but Clair and Andy did their best to push things along. We got across the line in the end and I want to thank them for helping myself and my husband find our beautiful new home. I would highly recommend H&H.
Thank you , Mrs McWeeney. We are delighted that we got you there in the end and thank you for your patience. We hope you enjoy your new home.
5/5
TrustpilotGreat interaction with Drew
I have had the best interaction with Drew who has been managing the property that I am in .. a few challenging conversations however Drew has been very honest, considerate and taken on board my concerns and acted on them with the best interest for all concerned. Thank you ✨
Thank you!
5/5
TrustpilotThat there in safe hands with this company
Cannot thank Lisa swinnerton enough for all she has done and continues to do for me in helping me secure my tenancy. Lisa went above and beyond to help me. Would highly recommend Howkins and Harrison and if you get the pleasure to deal with Lisa you’re in safe hands.Lisa is an asset to this company.
Thank you for your lovely review, Faye. We are so glad Lisa could help with securing your tenancy.
5/5
GoogleJamie was brilliant, he sold our house on the first day it was on the market and was always honest about what it was worth which obviously showed with the interest immediately! He was helpful throughout the process and made selling less stressful, the service was exceptional and really outshines a lot of other estate agents and in future wouldn’t think twice to go through Howkins and Harrison again Thank you!
Thank you Ellis
5/5
TrustpilotViewing with Jenny Ponder
Just wanted to leave a comment on how amazing our experience has been so far. My husband and I viewed a property with estate agent Jenny Ponder on 30th October. Unlike many viewings we have had with other estate agents, Jenny was so friendly , honest and super enthusiastic from the get go. Often our experience has been that we almost felt we were an inconvenience to the estate agent that was showing us round - but not with Jenny. She is passionate and was extremely respectful in her service to the vendor too - it felt very personal. Jenny said she would keep in contact with us throughout the day (which she did), she called when she said she would and she was organised, professional but totally approachable and friendly. We have been lucky to have had our offer accepted and will hopefully deal with Jenny throughout!
Thank you for taking time to write this review!
5/5
GoogleHad a good experience with the agency. Drew was very helpful during our exit and made the process really smooth. Our queries were well attended and helped us with all the formalities.
5/5
TrustpilotExcellent Customer Service
Having recently purchased a property in Potterspury from H & H, I was taken by their friendly and personable service. They were considerate and thoughtful and their Manager Karen Bishop could not have been more helpful. She made me feel like I was her client and she kept me informed every step of the way. I would highly recommend Karen and her team to both sellers and buyers. Keep up the great work and thanks again. Ray
Thank you Ray, for your kind review
5/5
Trustpilotexcellent experience in difficult times
Came down from Scotland for a gruelling week of house hunting in rural Northants, Beds and Bucks using a number of estate agents.I recognise the difficulty the COVID-19 pandemic has caused those involved with property sales and delighted to say all the agents we used were meticulous in managing viewings.I was particularly impressed with the performance of the staff at Howkins and Harrison. Very professional , knew their geographical area and were extremely helpful. Sadly for them I bought a house with another agent, no fault of theirs though. If I have to sell the house I’m buying Howkins and Harrison will receive the instruction.Particular thanks to Holly, Karen and Julian.
Thank you John. The very best with your move!
5/5
TrustpilotEvie from Northampton was absolutely…
Evie from Northampton was absolutely fantastic, she helped me and my partner get out first place together and without her help and experience we wouldn’t feel anywhere near as comfortable as we do , would highly recommend Evie and the team for letting needs
Thank you!
5/5
GoogleThis was by far the fastest and most efficient service I ever received from an estate agency. Javed Rahman and Evie Kondracki made it possible for me to MOVE IN EXACTLY A WEEK AFTER I'd made an initial contact with the agency. Javed and Evie were incredibly professional, always in regular contact, friendly and genuinely caring. Thank you very much!
Thank you
5/5
GoogleRecently started renting a property with Howkins & Harrison Northampton. I can not speak highly enough of the customer service received. Evie was absolutely fantastic from the get go and very understanding of the predicament I was in in regards to securing a property as soon as possible. I have been extremely impressed with the after care also. Highly recommend.
Thank you, John.
1/5
GoogleAfter a final inspection I was told there would a one deduction for a broken blind which I agreed to as I was aware of the damage. Since final inspection, a further deduction for another blind was added and despite several emails back and forth, no evidence was provided for the second broken blind. I was then assured that I would NOT be charged for the second blind. I then received another email from a different member of staff stating I WOULD be charged. The lack of clear communication and lack of evidence for deductions is unacceptable. I have now had to dispute through TDS. Whilst living at the property I let so many things slide (like the fact my heating was never fixed despite me asking) and now I am being charged for things that were not broken when I left. I would not recommend this agency.
Thank you for taking the time to share your feedback. We are sorry to hear about your concerns and the experience you had during the end of your tenancy. We understand how important clear communication and transparency are in these situations, and we apologise if we fell short of your expectations. We always strive to resolve any issues promptly and fairly, and we regret any inconvenience caused. If you wish to discuss this matter further, please don’t hesitate to email us at marketing@howkinsandharrison.co.uk, and we will do our best to assist you.
5/5
TrustpilotI’ve had a great experience with H&H
I’ve had a great experience with H&H, with Evie in particular. Very responsive and accommodating.
Thank you!
5/5
TrustpilotGreat service
I have been renting with Howkins and Harrison Atherstone Branch for over a year now, and have had no issues at all, recently i had an issue in the property that needed adressing quickly, when i contacted them Nikki Douglas was very quick to help and respond, and the issue was fixed within a matter of a couple days. :)
Thank you very much for your kind review.
5/5
TrustpilotAlex was fantastic
Alex was fantastic - I reported a broken appliance and it was replaced within 4 days, even with a long Bank Holiday to contend with! H & H are a great lettings agency, and we’re lucky to also have a great landlord. Thanks for all you do!
Thank you very much Ella!
5/5
TrustpilotHowkins and Harrison Lutterworth branch…
Howkins and Harrison Lutterworth branch have been a pleasure to work with! We had a difficult chain towards the end and the team (Ali especially) were always at the end of the phone! We managed to sort everything out between us and I hope we cross paths again! From one grateful Estate Agent to another… Thanks Ali :)
Thank you for your kind review.
5/5
TrustpilotFinally we have completed on our house…
Finally we have completed on our house sale during this exceptionally difficult time. I would like to thank Karen and the team for all their hard work in managing the process. I can honestly say that without it I would have given up many times during the 7 months it took the get over the line. A big thanks also goes to Mark and the letting team that managed the property over the last few years.
Thank you for the kind review and so glad we could help you across our multiple departments.
5/5
GoogleBrought a bungalow through the Towcester branch of Howkins & Harrison. From the very first viewing with Julian I have found he was attentive, accomodating and very professional. I did not feel any pressure after my first viewing or from beginning to end of the purchase of my new home. Thank you to Julian for making the experience so stress free and positive. I will be recommending yourselves in the future.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review. I will pass your feedback across to our Towcester branch.
5/5
TrustpilotExcellent service
Huge thanks to Martin, Amy, Karen and team at Towcester Howkins and Harrison on the completion of the sale of our Dads house today. Very professional and friendly service. Can highly recommend and would definitely use again. Well done!
Thank you!
5/5
TrustpilotA big Thankyou to Vanessa
A big Thankyou to Vanessa from Howkins and Harrison’s for helping me arrange the rental for my property. She was very professional and help me every step of the way, I would not hesitate to recommend Howkins and Harrison to anyone, they definitely give you a one to one professional service. Many Thanks Julie
Thank you for leaving us a great review. We are so glad that our team was able to help.
5/5
GoogleSincere thanks to the Northampton Branch of Howkins and Harrison for getting us sold. David, Jamie and Sally were really great and very knowledgable during the whole process - guiding us along the way. Always professional and very friendly from start to finish - thanks guys
Thank you!
5/5
TrustpilotRented a property through Howkins &…
Rented a property through Howkins & Harrison’s for the last 3 years and Lisa Swinnerton has been absolute star throughout our time there all the way to us moving out this week. Always willing to help resolve any issues we had. Friendly and caring. Thank you Lisa!
Thank you!
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