5/5
FacebookHorts have been amazing sold our house on 1st viewing . steve and sue have always kept us informed at every step of the way . nothing has been to much trouble . This has made for a stress free sale. thank you so much highly reccomened .
Trusted Agent profile · Northampton
Horts Estate Agents Northampton reviews
★★★★★
307 reviews across 3 platforms
1 Guildhall Road, Northampton, NN1 1DP
Horts Estate Agents's office in Northampton, at 1 Guildhall Road, is rated 4.4 out of 5 across 307 reviews on three platforms, including 220 Google reviews rated 4.4.
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Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Facebook5/5
GoogleDear Mrs Johnson and Claire and all team involved in my purshed I am very impressed satisfied and happy for all. May this Christmas be a time of peace and happiness for you and all those whom you love and may God bless in the year ahead. I can't put in the words haw grateful i am but I appreciate every single one for jobs you have done for me.Regards Denis and Alla
1/5
GoogleMade an offer well above the asking price, but agents for some reason choosen someone's offer without letting other potential higher biders to know. Shame.
Agent replied · 6 July 2023
Good morning Ren, This is not our normal standard so I apologise. I have looked on our system and cannot find you registered under Ren M. Please can you provide me with some more information so I can look into this properly? Thanks
1/5
GoogleVery unprofessional and disgusting agency, I definitely recommend staying away! liars and I was racist there! the staff are unbelievably rude! My credit score is perfect.., they asked me for 6 months pre payment rent, I said ok they did dodge and liars! This agency waste of time guys!!!! Good Luck liar Horts!
5/5
GoogleThanks to Horts (Jon Summerly) for his patience whilst we were looking for a property. We cannot thank him enough for all his effort in answering many many questions and especially for having to travel up each time.
Agent replied · 6 July 2023
Thanks for the kind words Nicola. Jon says it was always good to get a bit of fresh air travelling back and forwards!! All the best with the house.
5/5
FacebookWe recently moved with Horts for our sale and purchase. Ray and Emma Jacobs handled both and were absolutely fantastic, going above and beyond to make it all smooth and easy. We were really grateful for the close contact and the attention to detail and we wouldn’t even think about using anyone else if move again in the future. I can’t commend Horts highly enough. Thank you so very much.
4/5
GoogleI dealt with Horts as a buyer primarily with Chris Gibson,he always got back to me promptly and was always accomodating and happy to help ,really pleased overallPositiveProfessionalism
Agent replied · 6 July 2023
Thank you for the review Richard. Very good of you to take the time to do it.
5/5
GoogleVery helpful and fast response to my query, thanks to Steve Curtis.
5/5
FacebookOmar and the team at Horts went 'above and beyond' when helping us buy our quirky property in Hardingstone. Many thanks indeed.
5/5
GoogleVery good agency, very fast response and support from all the team together with Omar.
Agent replied · 6 July 2023
Thank you so much Marian. We really appreciate you taking the time to stick a review on.
5/5
GoogleGreat work guys. You sould my house in a week within the first 15 views. Amazing 👏 …
Agent replied · 6 July 2023
Thank you for sharing Dan and giving us full marks!! Really appreciated.
5/5
GoogleGreat bunch at Horts, they are always very helpful and professional must mention Dan he was fantastic and got me the best possible deal
Agent replied · 6 July 2023
Thanks for the kind review Lorraine. Will pass on your congrats to Dan also.
1/5
GoogleHorts can take time to respond to negative reviews but not to the emails of potential clients.
Agent replied · 6 July 2023
Good morning. Please can you contact me directly regarding your experience. My email address is adam@horts.co.uk
1/5
GoogleI saw the property, I made an offer over the price, after 3 days it appears SOLD, I also called an email to agent Jeremy Caspall and they were ignored, I took a day off from work and i waste my time 👎🏻 I DO NOT RECOMMEND …
3/5
GoogleI wanted to rent the whole B&B or guest house premises for business but could not find anything to suitmy request
Agent replied · 6 July 2023
Hello. I'm a bit confused. Are you giving us a three star rating because we don't deal in that market?
1/5
GoogleAwful service, extremely unprofessional and the telephone manner is utterly disgraceful to paying customers.
Agent replied · 6 July 2023
So sorry to read about your experience Laura. This is not the normal level of service as you can see from our many other reviews here. Please give me the opportunity to look into this for you. Contact me directly at adam@horts.co.uk or feel free to call me at the Northampton office.
4/5
GoogleArrogance but contacted by director so I can say maybe it was just someone having a bad day I'm impressed they really do care
Agent replied · 6 July 2023
Hi Simon, sorry to see you have had an issue with my company or a member of my team. Please can you give me further details of the issue so that I can address it? Email me at adam@horts.co.uk. Thank you, Adam Wellesley, Director
5/5
TrustpilotGreat service!
Great service when I was looking at buying a house. Kept me updated with all their new listing. Thank you again! Will be keeping an eye out for our dream home.
5/5
GoogleI was well look after from start to finish the staff were brilliant many thanks 👍 …
Agent replied · 6 July 2023
Thanks for the 'thumps up' Michael.
5/5
GoogleFantastic service from start to finish. Well done.
Agent replied · 6 July 2023
I think those 6 words sum up perfectly what we try to achieve. Thank you.
5/5
GoogleExcellent, we brought through them, but wouldn't hesitate selling with them if and when. Very professional. Thank you.
Agent replied · 6 July 2023
Thank you Barbara!!
5/5
FacebookMy appreciation to Omar at Horts, Northampton for selling my quirky house where others had failed. The service was always professional and fast without any delays. All Horts personnel were polite, efficient and made the whole process as painless as possible. My thanks to you all and I will not hesitate to recommend you to others.
5/5
FacebookGreat communication from Micheal! Helped us through the process of buying our first house.
Agent replied · 8 June 2023
Thank you for your comments. Michael will be pleased. We hope that you have settled nicely into your new home.
5/5
FacebookAfter our last house sale / purchase 5 years ago, we were extremely impressed with the way Spencer Blake worked hard to get the chain completed. Five years on we had another property to sell and went back to Spencer at Horts. Can not fault the service from either Spencer or Horts. Highly Recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Horts Estate Agents Northampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
