Every review we hold for the Northampton office, from every platform, shown as written. First names only.
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5/5
TrustpilotMortgage advice
Megan was incredibly helpful with her mortgage advice and our mortgage came through in record time! Would definitely recommend.
Joe Β· 21 November 2024
Agent replied Β· 27 May 2026
Thank you for the lovely feedback! We're so pleased to hear Meganβs advice made the process smooth and speedy for you. We'll be sure to pass on your kind words, and we really appreciate the recommendation! π
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5/5
GoogleFantastic service from start to finish!
Posting this on behalf of my Mum & step Dad.
Mark has been amazing. Kept us totally informed and up to date. Would highly recommend Edward Knight π‘
Great service and extremely professional.
Mark was always happy to help and often went above and beyond.
Thank you for all your hard work and patience.
Claire Β· 26 June 2024
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5/5
TrustpilotExcellent service as usual
Excellent service as usual. Louise always gives us the best mortgage advice and finds the best deal out there. Thank you Louise.
Jyotsna Β· 15 September 2024
Agent replied Β· 22 October 2024
Thank you for your kind words! Weβre thrilled to hear that Louise consistently provides you with excellent mortgage advice and finds the best deals. Weβll be sure to pass on your thanks to her. If you need any further assistance, weβre here to help!
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1/5
TrustpilotIncredibly rude and condescendingβ¦
Incredibly rude and condescending staff, very unhelpful and were put out when I rang to ask them questions re my tenancy. Rang as they ignored email. Falsely advertised property both with pictures and goods stated in property. Took 2 weeks for them to confirm which white goods were in property. Had to drag information out of them as to what would happen next, eg once signed tenancy agreement electronically would we get copy of tenancy agreement back signed by them or ? Overall very unimpressed and would not use them again.
Very Β· 13 March 2024
Agent replied Β· 22 October 2024
Iβm very sorry to hear about your experience. Your feedback is important to us, and we want to ensure we improve our service moving forward.
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1/5
TrustpilotMisleading information
Viewed a property with the branch at moulton for a lease hold property. First question we asked was do they allow pets to which the response was yes. We put an offer in on the property which was accepted and moved forward with the purchase. We later found out from the solicitors that pet where not allowed to be kept in property. We questioned the estate agent with regard to this only to be told the managed company had changed the rules but when we looked into this further we found out that they had never allowed pets. I had to rehome my dog because of the false information we received from this branch as if I had not carried on with purchase I would have been homeless. This is not the first time my family have had problems with branch. Would never use them again or recommend them.
Lisa Β· 1 July 2025
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5/5
GoogleMy wife and I tried Edward Knight estate agents to sell our house. Matthew Gill came and gave us a realistic valuation for our property
Michael Haig was the property agent showing the prospective families around. Within 7 days our house was sold.
The team at Edward Knight including the background staff ( administrators), are all professionalsβ. My wife and I were pleased to use your services and hope that you get more customers and make them as happy as we are.
All the best to Edward Knight and the team.
Many thanks
Andrew Comfort
Andrew Β· 11 October 2022
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5/5
GoogleWe cannot recommend Edward Knight highly enough. Andrew and his great team were friendly, helpful, informative and professional throughout the whole process of the sale of our property. The communication was excellent at all times. A special thank you to Aimee who was brilliant.
Alan Β· 23 December 2024
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5/5
GoogleMichael went above and beyond. We had our new home built during Covid experiencing many delays so lost buyers twice because of the time it took, but Michael managed to find us a 3rd buyer! With his advice managed to sell (all 3 times) after 1st viewing. Dedicated and professional service, excellent value for money. Could always get hold of him and he kept us informed of all developments. A sincere thank you. Would happily recommend you.
Suzan Β· 11 October 2022
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5/5
GoogleAndy and the team at Edward Knight went above and beyond for our very long and arduous house sale. Their service was tailored to our needs and we never felt we were arranging viewings around their schedule. Combine the above with their competitive rates and it is clear why they deserve their great reviews. Thanks Andy and the team!
John Β· 27 October 2019
Agent replied Β· 25 October 2024
Thank you John, very much appreciated
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5/5
GoogleHaving now been living in our new home and finally having time to think back and thank the people who made this so - Michael was a star, keeping cool when he had to and making sure that every "T" was crossed and "I" dotted. I have to say hat our journey was not easy but Michael had been there and had the T-shirt - was great to have him on our team, cannot thank him enough for all the hard work and commitment to making our dreams come to fruition - Thank you for sorting all the hitches out and making our journey all the smother.PositiveProfessionalism
Darrin Β· 26 October 2021
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5/5
GoogleWe recently sold our house with Edward knight estate agents. Excellent service and professionalism throughout. Michael in particular went out of his way to not only assist with our sale but to offer advice about our purchase, and to liaise with the sellers estate agents on our behalf.
Despite some difficulties with solicitors communication, Helen was diligent in working hard to ensure completion dates were met.
If we ever move house again we will only use Edward Knights. The highest levels of professionalism, and customer service.PositiveResponsiveness, Professionalism
Stephen Β· 26 October 2021
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5/5
TrustpilotThere was always someone at the end ofβ¦
There was always someone at the end of the phone to answer any queries. Polite and very helpful.
Eileen Β· 20 March 2024
Agent replied Β· 22 October 2024
Thank you for your feedback! Weβre glad to hear that you found our team polite and helpful, and that your queries were always answered promptly. If you need anything else, weβre here to help!
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3/5
TrustpilotNot great from my experience.
This is a strange agency, they have a specific office for houses over 400k but not really providing the service needed to sell such houses in prestigious locations. The house wasn't selling and getting very few viewings, however JG did not once proactively speak to me to see what could be done to make the house more appealing. Whether that be reduce the price or if work needed doing the house, I made it very clear to them that they are the professionals in this field and would be open to what ever they thought needed doing. We reduced the price but this was by our own conclusions about the market not from any advise given from JG. The other issue I had was with their photos, very poor done by themselves not using a wide angel lens. When I suggested they needed to use a wider angle lens they said they don't use wide angle lenses. Which is very short sited of them.The new agents we are using seem to be on a different level, they are using professional photographer and the photos have turned out amazing. They are confident about their ability so there is no tie in periods and they have taken the time to get to know the house and all the details.Also they kept trying to get different people from various offices to do the viewings which I specifically said they shouldn't for obvious reasons.If you are selling a large property over 400k stay away there are much better agents who for less will do a better job.
Ashish Β· 2 November 2020
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5/5
GoogleRecently purchased a property through Edward Knight and the agent Mohammed went out of his way to accommodate us every step of the way to completion. He recommended us a good solicitor and a speedy completion without us having to chase anybody. Mohammed took care of it all . In my opinion itβs the best estate agents in Northampton and would recommend to would be buyers or sellers to give them a first visit and experience for yourself. Five star service! ( Thank you Mohammed.). ArifPositiveProfessionalism
Arif Β· 26 October 2020
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5/5
GoogleI am one of the happiest customers who liaised with Mohammed for purchase and subsequently renting the property through them. The whole process of purchase was completed within 5-6weeks from the time I met Mohammed. He is very passionate about his work and customers/clients satisfaction.
As a landlord, his team, special mention of Sam, who is looking after my property, is brilliant and very responsive to the tenants. I would certainly recommend them for any purchase/rentals.
Thank you Mohammed/Sam for your support and all the best for the new year!
N Β· 26 October 2020
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5/5
GoogleWe decided that we wanted to move, but didn't know who to put our house on the market with, or where we wanted to move to.
We had 3 agents out, who all said to put our house on for roughly the same.
We then saw a house we liked online and made an appointment to go and view, and that was when we met Mohammed from Edward Knight, this wasn't an agency I was familiar with.
Mohammed, from the first time we met was SO passionate, professional and knowledgeable about the housing market in our area.
The house we viewed wasn't for us, however he asked if ours was on the market yet, we said we were just about to, and he pleaded with us for him to come and value it.
Mohammed said we could get much more than the other agents had suggested, which shocked us, but Mohammed was sure.
Ours went on with Edward Knight, and in the first weekend we sold for Β£35k more than the other agents had advised.
He even told me that the guy who offered, would be our buyer, before he had even viewed, as he knew it was exactly what he was looking for.
Mohammed then showed us a wonderful house, in a location we hadn't previously considered.
And we had an offer accepted.
Unfortunately the vendors proved to be rather difficult, even though Mohammed and the sales chasers at Edward Knight did everything they could.
But it was not to be.
The day after we pulled out of that sale, a house came on with another agent, in the new location Mohammed had introduced to, we bought that house and moved in 6 months ago.
I know estate agents have a bad reputation, but I can honestly say that Mohammed really is different, it doesn't seem like a job to him, more like a passion. He took so much time in understanding what we were looking for in a house, and genuinely cared!
Very highly recommended!PositiveProfessionalism
Donna Β· 26 October 2020
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5/5
GoogleBuying my flat through Edward Knight was a dream. Andreea was there from the beginning to end as was Aimee in her absence.
Was such a stressful time due to a previous sale falling through after several weeks.
Nothing was too much trouble for them. I would highly recommend them as the go to estate agent.
Maria Β· 11 October 2023
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5/5
GoogleI have been investing in properties for the last couple of years, I can honestly say that Mohamed is one of the best real estate agent Iβve ever met.
He is reliable, invested in his clients and work very professional and never disappoints.
I have recommended him to all my family and friends and Iβm happy to say that they are on the same page as me.
Best agent ever, you wont regret this decision!PositiveResponsiveness, Quality, Professionalism, Value
Lakhvir Β· 26 October 2020
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5/5
TrustpilotBecky was amazing throughout the wholeβ¦
Becky was amazing throughout the whole process. Thank you Becky for your great service!
Lore Β· 27 March 2024
Agent replied Β· 22 October 2024
Thank you for your kind words! Weβre so glad to hear that Becky provided great service throughout the process. Weβll make sure to pass on your thanks to her. If you need anything else, you know where we are.
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5/5
GoogleGreat bunch of guys. Mohammed Ahmed especially who dealt with the sale of my property. Heβs very enthusiastic and always goes the extra mile to ensure he gets the right outcome for you every time. Mohammed is very knowledgeable and is very honest which these days itβs very difficult to find especially when it comes to one of your most biggest commitments. Thank you once again Mo canβt thank you enough and look forward to doing more business with you in the future.
Faruq Β· 27 October 2019
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5/5
GoogleMyself and wife recently purchased our first house and cannot fault Mohammed. When i first called i said the ideal location and he advised that a house has just come up and not even on the market yet but was still willing to show us the house the very next day of the phone call.
The next day came and Mohammed got to the house before just before us and due to my working house he was able to meet my needs.
After viewing the house we wanted and called him and made an offer and after mohammed called the sellers he advised that we got the house. Even though we got the house we wanted to show our family and he even accommodated this for us.
After the sale and all the solicitors we where proud owners of the house. Mohammed made sure he was at the estate agents ready for the key handover.
And yesterday (15/08/2019) i get a call to see how we are getting on and i advised that we have done the house up completely, he advised he will be willing to come around and evaluate the house for us to see how much it is now worth.
I cannot fault Mohammed, customer service was spot on and dose he research beforehand . Would like to say a big thank you and to keep up the good work.
Lee Β· 27 October 2019
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5/5
GoogleMohammed is hard working, really personable and delivers.
Our house was previously on with Michael Graham and Horts, who didn't produce a single viewing in a 12 week agency contract.
We decided to change agency and Mohammed at Edward Knight had excellent local knowledge of Northampton and made a tremendous effort to get our house sold. He achieved that feat inside just a 4 week period with our viewing numbers into 15-20 viewings.
We couldn't have been happier.
Not only that, we felt really assured with the offer we received, not only was it suitable, but the buyer was really well qualified, so we knew we were in a great position to accept and concentrate on buying our new home.
We're people who really hate the feeling of uncertaintity, however we sensed and felt that as soon as we met with Mohammed at Edward Knight it was the best move we made when selling our house, the rest was simply a dream.
Thanks again Mo!
Matt
Matt Β· 27 October 2019
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5/5
TrustpilotThe property sold quickly
The property sold quickly. Initial valuation visit was made within a couple of days, and guidance about the achievable price was helpful and realistic. Communication was good with weekly phone calls through to the point of completion.
DILL Β· 14 April 2025
Agent replied Β· 27 May 2026
Thank you for taking the time to leave such a lovely review! We're so pleased to hear your property sold quickly and that you found our pricing guidance and communication helpful throughout the process. It was a pleasure to assist you, wishing you all the best for the future!
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5/5
TrustpilotMany thanks to the whole team at Dustonβ¦
Many thanks to the whole team at Duston branch.All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale.Becky mostly looked after our sale and I am very grateful to her, Megan and Chris for their positivity and support as my stress levels fluctuated through the process.I would 100% recommend this branch to other vendors.
Kevin Β· 24 November 2023
Agent replied Β· 22 October 2024
Thank you for your wonderful review! Weβre so pleased to hear that Becky, Megan, Chris, and the entire Duston team provided you with excellent support and kept you informed throughout your sale. Your recommendation means a lot to us. If you need any further assistance, weβre always here to help. Thanks again!
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