Edward Knight Northampton reviews

★★★★★ 5/5

Trustpilot

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 14 November 2023

★★★★★ 5/5

Trustpilot

Tanya was amazing

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Georgie · 8 April 2024

★★★★★ 1/5

Google

Avoid this letting agency if you value fairness and integrity. After two years as a responsible tenant with no issues, they attempted to withhold my deposit over nothing more than minor dust, things that clearly fall under fair wear and tear according to DPS guidelines. Their check-out inventory was far more detailed than the check-in, making it clear they were fishing for reasons to make deductions. This kind of behaviour is nothing short of exploitative, and I would strongly advise others to think twice before renting from them.

Ricky · 11 October 2025

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs

Avoid this agency at all costs. The way I was spoken to was rude, unprofessional, and completely dismissive of me as a customer. Instead of owning up to their behaviour and offering a simple apology, they sent lengthy responses trying to twist the situation to make out I was in the wrong. Communication was inconsistent and confusing, and any time I raised a concern it felt like they were more interested in defending themselves than actually helping. It’s clear they don’t value their customers or know how to handle complaints properly. The whole experience has been a complete waste of time and energy. If you’re looking for an estate agent who is professional, respectful, and customer-focused, I’d strongly recommend going elsewhere.

Ssarah · 26 September 2025

★★★★★ 5/5

Google

We used Edward Knight for the sale of our property. It was Hayley that first came out and did the valuation. She did not rush us and was happy to sit and chat and answer all of our questions. We were able to sell our property for significantly more than other estate agents had valued it at. Mark also helped with house viewings and was our point of contact once the sale was agreed. He was always very responsive and good at chasing solicitors etc. We would happily recommend Edward Knight.

Joe · 11 June 2026

★★★★★ 5/5

Trustpilot

Excellent have used them several times…

Excellent have used them several times the team is great .Becky always went above and beyond to keep us up to date with how things were progressing 👍

Tania · 1 October 2026

★★★★★ 5/5

Trustpilot

Great staff

J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.

Anthea · 21 November 2025

★★★★★ 5/5

Google

We completed the purchase of our home. Agent Anthony was very professional, available to us from day one, and guided us throughout the entire purchase process. We appreciated the service and would recommend this agency to anyone looking to buy.

Harmi · 11 February 2026

★★★★★ 5/5

Trustpilot

Becky is great to deal with both as a…

Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.

Scott · 18 April 2025

★★★★★ 5/5

Google

We had a fantastic experience with Hayley when she came to value our property. She was punctual, friendly, and extremely professional throughout the visit. Hayley took the time to explain the valuation process clearly, answered all of our questions, and provided honest, knowledgeable advice without making us feel under any pressure. Thank you for such a positive experience!

Ina · 11 August 2026

★★★★★ 5/5

Trustpilot

Consummate professional

This is the 3rd time I've returned to Louise for my Mortgage. She always puts me at ease and makes sure I'm kept fully informed about my options which takes so much stress out of the process. Alice was great too in supporting my application!

Steven · 30 September 2024

★★★★★ 5/5

Google

From my very first phone call with Andy, he was friendly, professional, patient, never pushy, supportive and empathetic throughout the process of selling my property. Nothing was too much trouble. He gave me excellent advice on how to market the property, which was in need of modernisation, helped to prepare the house for sale, and achieved a sale price higher than valuations from other agents. When unexpected problems arose, Andy and his colleague, Mark, personally, and pro-actively, went way out of their way to help, and resolve them. My thanks and gratitude to Andy, Mark and their colleagues at Edward Knight for helping to make the whole process as easy and stress-free as it could possibly have been, offering a professional, personal and dependable service throughout. I cannot recommend them highly enough!

Barry · 11 February 2026

★★★★★ 5/5

Trustpilot

We went with Jackson and Grundy at duston with Becky our agent

We went with Jackson and Grundy at Duston. We had an amazing agent Becky she kept us up to date with everything and went above and beyond when we were getting anxious, I would highly recommend her nothing was too much, and I want to thank her once again and now we're in our forever home

Gill · 5 November 2025

★★★★★ 5/5

Google

We had a long and hard time selling our property but the team could not have been more supportive. Charlie in particular went over and above to make sure things were completed and we were kept updated. If it hadn’t been for him I think we would have given up. He did more work than the solicitors. We would have no hesitation in recommending them to anyone and the photos, videos and aerial views that where taken where exceptional compared to other agents that we have come across on our purchase.

Kate · 11 January 2026

★★★★★ 5/5

Trustpilot

The team in the Wellingborough Road office

The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.

Andrew · 9 February 2024

★★★★★ 5/5

Trustpilot

Stress free renting

From my initial enquiry Tanya was very helpful and communication was always great. I rented the property for two years and there was no issue in this time. They would always give notice for inspections or work that needed carrying out. Moving out was equally as simple.

Hiba · 21 May 2024

★★★★★ 3/5

Google

Great people, except if you have issues with your rental property I suggest you ask for Kayleigh. Kayleigh is amazing and will deal with any little complaints you have but ingrida will make you feel like everything is your fault even if it's structural issues in a property. She personally sent me an email saying I never contacted her or never talked to my partner (the 2nd person on the lease and the guy who lived with me and heard the calls and me being blown off when I asked for her 🤣) it's a good company to rent for as long as you get to talk to Kayleigh and no one else 🤣 Honestly would never rent off ingrida again but 100% would trust Kayleigh. Moving out due to structural issues and Kayleigh made it easy and helped us negotiate with the landlord but ingrida just sent me emails blaming me and my partner for everything when we tried to treat our property with the upmost respect.

Laura · 22 April 2024

★★★★★ 5/5

Google

Me and Amy partner viewed a house with Amy, following her helpfulness and knowledge we decieded to put my house and my partners house on the market with Edward knight to proceed to hopefully buy the one we viewed. We got several viewings on each of our properties and kept informed. Amy was always able to assist us with any queries and from start to finish has been extremely helpful and approachable. We ended up buying the house of our dreams, all thanks to the help of Amy and Edward knight. Would recommend, and we have done to family and friends already.

Damon · 27 October 2019

★★★★★ 5/5

Google

Mohammed was very professional, friendly and always went the extra mile from the start. Selling the property he was faultless on his knowledge of the property and really sold us our dream home. Mohammed went the extra mile when contacting us and making sure we knew everything on the steps to make when buying our first property. He really guided us through the process effortless and chased up all the relevant parties to make sure it progressed as quick as it did to get us into our dream home doing anything he could to help. By the end of it he was more of a friend to us than just our estate agent which really helped us settle in to our property with any questions we may have had. This service was faultless in our opinion and we would not hesitate to use Edward Knight again in the future.

Cheylene · 27 October 2019

★★★★★ 5/5

Google

We sold our house through Edward Knight last year. They came to value my house and take pictures Wednesday lunch time and by the following day at 5pm the house was sold with 3 offers & got over asking price we weee over the moon. We dealt with Aimee who was so helpful from start to finish. As this was our first time selling a house we had no idea of the process and had so many questions about everything but nothing was to much trouble! Would highly recommend Edward Knight

Jess · 27 October 2019

★★★★★ 5/5

Google

I have used Edward Knight before, Franko came out and discussed my house what it would fetch and took some really good photos. Had a couple of viewings, then had a viewing that was taken by Mark, well what can I say HE IS REALLY AMAZING, he is so good at his job the people he was showing around brought it a couple of hours later, Mark got me the price I was after which was really good in the hard market we are in at the moment. Mark kept me in the loop the entire time, if I sent him a message he would always come back to me within the hour with an answer. The whole process took longer than it should have done but that was down to Solicitors, Mark chased them when nothing seemed to be happing. Would I use Edward Knight again YES already used them to sell another property for me and Mark was/is just as amazing in selling this one for me. A Massive THANK YOU to Mark and Edward Knight

Sonia · 11 October 2023

★★★★★ 5/5

Trustpilot

We used the Long Buckby office to sell…

We used the Long Buckby office to sell an elderly relations property after he died. The staff were very helpful and made the experience for us very easy at a difficult time

Lynne · 15 February 2026

★★★★★ 5/5

Google

Edward Knight recently sold our house and they were fantastic. They were very efficient and remained in close contact right up until completion. They are personable and went above and beyond for us. I can’t thank them enough and would highly recommend them to anybody looking for quality and genuine estate agents.

Freya · 11 April 2026

★★★★★ 5/5

Trustpilot

Honest and Helpful staff

Becky Toone, in the Duston branch was helpful and caring to help find a property suitable for my 86 year old mother.. She kept us informed from the offer to completion.. A very good experience.

Stewart · 27 November 2025