Trusted Agent profile · Northampton
★★★★★
702 reviews across 1 platform
5 Gifford Court, Millbrook Close, Northampton, NN5 5JF, NN5 5JF
Arne Grey's office in Northampton, at 5 Gifford Court, is rated 4.7 out of 5 across 702 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Arne Grey hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
4/5
TrustpilotAuction of land
James, Stephen and the team were always friendly, helpful and efficient and, most importantly, I got a sale. I was very pleased with them.
Hi Ann. Thank you for your great feedback, we'll be sure to pass this on to the West Yorkshire team too. All the best - Sam
5/5
TrustpilotCommunication was a huge part of it ……
Communication was a huge part of it … they kept me up to date and informed all the way paperwork was clear and precise we felt “ their efficiency” from start to finish and a successful sale in Norwich we can’t thank the whole team enough and especially our auctioneer Bryan Baxter ✅✅✅
Hi Anne, it's great to hear you were kept up to date from start to finish and Bryan & the Auction House East Anglia team achieved a successful sale for you! Best, Auction House
5/5
TrustpilotI bought the property through the…
I bought the property through the auction house and Lukas was very helpful and all the way through until completion. Very satisfied.
Thank you so much for your fantastic feedback, we'll be sure to pass this on to Lukas also. Many thanks - Sam
5/5
TrustpilotSupport with sale of rental property
Dean recently supported my mum with the sale of a rental property and provided a great service. He was able to accommodate my Mum’s preferences for communication and was happy to also liaise with family members, taking calls and giving regular e mail updates. He was flexible around meeting times and locations, answered all our questions and provided sound objective advice. I wouldn’t hesitate to recommend him.
Thank you for your review of Dean & Auction House. We are so pleased to hear Dean provided you a great service. Thank you for recommending us - Lauren
5/5
TrustpilotMark was very helpful pleasant and very…
Mark was very helpful pleasant and very informative. Nothing was too much trouble. Especially as the property was unsold in the Auction.
Hi Colin, thanks you for your feedback. All the best - Sam
5/5
TrustpilotProfessional and friendly
Dan has been brilliant in ensuring that the property was sold for a reasonable price and in amazingly quick time. My case was particularly complicated and Dan remained friendly and professional throughout.
Hello Lisa, thank you for your review! Great to hear about your experience with Dan and a positive outcome for the sale of your property. All the best - Abi
5/5
TrustpilotWell above expectations
Robert and the team in the office were very helpful and always available. Have never sold a property via an auction before but it worked out very well. The property went for much more than we could have hoped for
Hi Jackie, thanks for taking the time to share your feedback. We're so pleased that the auction was a success for you. Abi
5/5
TrustpilotI would recommend
I was very pleased with the initial prompt response.The process was explained fully by the Leeds valuer Daniel.And I also give full praise to this man for his attention to detail.We were kept informed at every step of the way right up to Auction day.The house was sold at Auction at a better price than we expected too....partly due to the calm, confident skill of the auctioneer - James.
Hi Paul, thank you for your fantastic feedback. We'll be sure to pass this on to James too. All the best - Sam
5/5
TrustpilotSale of propert at Diggle
Dean and the team were very helpful and made selling my father’s property very simple whilst extracting best value. Many thanks to you all. David
Hi David. Thank you for your great feedback. We'll be sure to pass this on to Dean and the Manchester team too. All the best - Sam
5/5
TrustpilotFriendly and professional
Olivia could not have been more helpful and professional, we were kept up to date at all times and she always responded quickly to any questions.The auction day was explained to us and on the day it all went well and was nice to have a follow-up call to make sure we were happy.
Hi there, thanks for taking the time to us a review, we really appreciate it! Great to hear you were kept up to date at all times with professional & fast responses. Best, Auction House
5/5
TrustpilotGreat Auction and great service and…
Great Auction and great service and fast service thanks John
Hi Ernest, great to hear you had fast service from John and the team at Auction House Scotland! Best wishes, Auction House
5/5
TrustpilotIf you want to sell, give em a bell.
Well, I’m an Idiot ! Me thinking dealing with private sale public was ok, sold my property 4 times then let down stressed ,time wasters and out of pocket !Then Decided to go for auction with Auctionhouse.co.uk dealt with Mark Upston appraised the building got the price bang on only 2 weeks advertising SOLD ! Met my reserve and Dealt with everything . 28 day complete .Very happy bunny they are experts & total professional outfit Thankyou
5/5
TrustpilotThank you for all the hard work of all…
Thank you for all the hard work of all the team and a special thanks to Mandi for her help, too
Hi Lee, thank you for your great feedback. We'll be sure to pass this onto Mandi and the Auction House Scotland team. All the best - Sam
5/5
TrustpilotHighly recommend
After a poor service from a local estate agent we searched for other options to sell our property.
Hi Suzanne, thank you for taking the time to leave this excellent review! We are delighted that we were able to help sell your property and provided excellent communication. Best, Auction House
5/5
TrustpilotHighly recommend as a buyer
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.
Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi
5/5
TrustpilotHighly recommended
A good experience all the way from valuation to sale. Chris clearly really understood our market and guided us throughout the process of selling via auction which we had no experience of, with lots of help and advice. We felt like we were in good hands, had great support from the whole team and a really positive experience all round with a good sale.Its nice to deal with a business that makes customers feel valued and focuses on service - we don't see enough of it these days!
Hello, thanks for your fantastic feedback. The whole team is thrilled to read your comments as we strive to deliver the highest possible standards of service. Thank you for putting your trust in us - Chris.
5/5
TrustpilotGreat Service
Excellent service and Jenny was extremely supportive and went above and beyond.
Thank you for your review of Jenny & Auction House, we are so pleased to hear you found us to be extremely supportive. All the best - Lauren
5/5
TrustpilotLukas was fantastic through the whole…
Lukas was fantastic through the whole process. Would definitely use auction house again.
Thank you Dan for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been fantastic throughout the process. Thank you for recommending us, All the best - Lauren
5/5
TrustpilotBuy to Let Sale
Dan made the whole process run smoothly. He was very informative and kept me up to date with everything that was happening from start to finish. Would highly recommend.
Thank you for your feedback Lynne!
5/5
TrustpilotGreat night thank you such a great…
Great night thank you such a great bunch of folks
Hi Darren, thanks very much for your review! Best, Auction House
5/5
TrustpilotEverything was explained all the way…
Everything was explained all the way through
Hi Patricia, great to hear everything was explained thoroughly! Thanks for taking the time to leave this feedback. Best, Auction House
1/5
TrustpilotMy advice is not to use this auction…
My advice is not to use this auction house at all.
Thank you for your feedback, Lyn. We’re sorry to hear of your frustration and would like to clarify the situation. We emailed you on Friday lunchtime to confirm that we are willing and able to arrange a viewing. However, as the building contains only four flats and we do not hold a communal door key, access cannot always be guaranteed. This is not uncommon in smaller blocks. In that email, we offered two potential viewing dates subject to access being available. Unfortunately, we did not receive a response before this review was posted. To clarify on your other points, the photographs were taken during a previous access opportunity and do not imply guaranteed access. Furthermore, there is nothing untoward with this auction lot, and full transparency is provided via the Legal Pack, in line with standard auction practice. Kind regards, Auction House North East
5/5
TrustpilotEase of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated. I would highly recommend her.Thank you
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
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Tell us what you need and we'll put you in touch. Arne Grey hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
