Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbove and beyond from start to finish
Jonathan persevered and was with me every step of the way - through two failed auctions, and then the third, which never even needed to happen. He was super responsive, even when he was on holiday, and went above and beyond doing absolutely everything they could to sell my flat. The director Sam was also really communicative.
They're not like any other auction house or estate agent I've ever met. They weren't motivated by purely making a seller drop their price - they were motivated by doing everything they could to help, and they really listen to every individual story. I couldn't have been happier and would recommend them to anyone.
Melody · 9 October 2026
Agent replied · 12 October 2026
Hi Melody, we are glad you enjoyed your experience with our team and we truly appreciate your kind feedback. We are happy to hear that our dedicated support, clear communication, and tailored approach made a positive difference in successfully selling your home. Best, Auction House
★★★★★ 5/5
TrustpilotExtremely good and professional Mrs Jo…
Extremely good and professional Mrs Jo so help full great communication fast sell so excellent from day one to the end I highly recommend these guys many thanks to Mrs Jo and very big thank you to Mr Sam when I did not have no one to help me Mrs Jo always help me I appreciated all you support ,I wish my English was better any way I wish you all the best .thank you
Angela · 17 September 2026
Agent replied · 22 September 2026
Hi Angela, thank you for your fantastic review! We are so happy to hear about your positive experience Jo and Sam, and truly appreciate your kind words. Best, Auction House
★★★★★ 5/5
TrustpilotDayna at auction house was excellent
Dayna at auction house was excellent. Very professional and proactive. Provided clear guidance throughout the process. Always went the extra mile to assist our family circumstances.
Excellent service would thoroughly recommend Dayna.
The process was very simple and streamlined, and Dayna helped at every step in the journey.
Let’s hope the solicitors are as efficient in ensuring completion!
CustomerBrian · 6 October 2026
Agent replied · 10 October 2026
Hi Brian, thank you so much for your wonderful feedback. We are thrilled to hear that you received such exceptional, dedicated support and that the buying journey was smooth and straightforward for your family. Best, Auction House
★★★★★ 5/5
TrustpilotAuction your house - the way of the future
We had never thought of taking the house to auction but after three "offers" that went nowhere using the old estate agent route ("Thanks for accepting the offer but the kids have decided they want a newer house") we discussed with our agent, YourMove and they put us in touch with Sam Harris at Auctionhouse. Sam was brilliant talked us through everything and when we accepted an offer "bang" it was a confirmed deal and went ahead without a hitch. We still had solicitors so there was a bit of back and forth but the outcome was guaranteed. Joy.
Ken · 2 May 2026
Agent replied · 23 May 2026
Hi Ken, thank you very much for your fantastic review! It's great to hear the process was smooth and Sam was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotProfessionalism with utmost integrity
I recently sold a flat via the auction house and I had never sold a property before, but after nearly a year on the open market, a friend recommended Simon, having used the auction house herself. I had no idea what I was doing, but Simon and Alex were patient and explained everything, more than once, until it made sense.
Lisa · 9 September 2026
Agent replied · 22 September 2026
Hi Lisa, we are so grateful for your incredibly kind words and for sharing such a detailed account of your experience. We understand that selling a property, particularly for the first time and after a long period on the open market, can be daunting. We are glad we could patiently explain everything and offer alternative solutions when challenges arose, like the initial lack of bids and the difficult leaseholder situation. We always aim to act with integrity and ensure our clients achieve the best possible outcome, so we are particularly pleased that our advice to hold out for a better offer resonated with you. Thank you for trusting us with such an important transaction. Best, Auction House
★★★★★ 5/5
TrustpilotGreat experience from Helen and the…
Great experience from Helen and the East Anglian Auction team from start to finish. Super refreshing after my previous purchase that took six months compared to 28 days. Helen is a natural communicator and professional advisor providing an open and professional view which again was refreshing.
Sonia · 9 September 2026
Agent replied · 22 September 2026
Hi Sonia, thank you for sharing your wonderful experience! We are so pleased to hear that our team provided such a refreshing and efficient service. It's fantastic to know that the process was smooth and professional from beginning to end. Best, Auction House
★★★★★ 5/5
TrustpilotI can’t fault the service
I can’t fault the service. Gary and the team were very helpful guiding me throughout the process of selling my mum’s property at auction. I would recommend selling at auction, and wish I had done this in the first instance. Thank you
Lesley · 29 September 2026
Agent replied · 10 October 2026
Hi Lesley, we're so glad we could assist you with selling your mother's property at auction. It's wonderful to hear our team provided helpful guidance throughout the process. Best, Auction House
★★★★★ 5/5
TrustpilotBeyond Grateful.
I cannot praise Dan enough and would highly recommend him. He was so kind, helpful and informative. Nothing was too much trouble. He guided us through the whole process, reassuring us along the way and made what could have been very stressful and difficult, extremely easy. Beyond grateful is an understatement. Dan is extremely professional, trustworthy and knowledgeable, but also friendly. He is an absolute credit to his company. Thank you so much for doing such an incredible job. I will definitely recommend you to anyone I come into contact with who needs your services.
Fiona · 19 November 2025
Agent replied · 22 November 2025
Hi Fiona, thanks very much for your recommendation of Dan in our North Wales team. It's lovely to hear of your positive experience. Best, Auction House
★★★★★ 5/5
TrustpilotAbsolutely fabulous from start to…
Absolutely fabulous from start to finish. Dan Lawrence is simply incredible. So helpful throughout the whole process. You get absolutely first class service from Dan. He manages to keep you up to date at every point as if your sale is the only one when he is juggling hundreds of sales. Simply can't recommend Dan highly enough. This was the most stress free simple process imaginable. Completed within 3 weeks. Just sit back and let Dan work his magic. Simply fabulous. Thank you so very much Dan.
SMY · 20 October 2025
Agent replied · 22 October 2025
Hi there, we are delighted that you received such excellent service from Dan and felt supported thorughout your sale! It's fantastic to hear that he made it a completely stress-free process for you and you completed within just three weeks. Thank you for your review! Best, Auction House
★★★★★ 4/5
TrustpilotBest service
Very good service and very cooperative staff, they know all aspects of their job whether it’s related to the paperwork or the building. Rachel was especially very helpful, she was very cooperative, helping
Rizwana · 13 October 2026
Agent replied · 13 October 2026
Hi Rizwana, thank you for taking the time to share your feedback. We are delighted to hear that you experienced such supportive service and that our team's knowledge across all areas made a positive impression during your process. Best, Auction House
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company! They offer 14 days free cancellation this is a lie!They trick you into waiving this and quickly prove they are not worth the time. When you try and cancel they stick you with a huge cancellation fee. They will also claim payments haven’t went through and try to get more money out of you. Do not use this company!
Staff communications are extremely poor and when they do eventually reply they are incredibly rude-an all round horrendous experience if I could give zero stars I would
Louise · 2 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a review. We're sorry to hear your experience with Auction House Scotland didn't meet your expectations.
We take all feedback seriously and can confirm this matter was fully investigated and resolved directly with you at the time. We're satisfied that the process, fees and terms were explained clearly, and that all communication was handled professionally throughout.
If you have any outstanding concerns, please don't hesitate to get in touch and we'll be happy to help.
Auction House Scotland team
★★★★★ 5/5
TrustpilotAuctionhouse proffesionalism.
Everything made by Auctionhouse was so easy. Highly professional. Everything was explained clearly and knowledgly. Document service was also fast and professional. An absolute pleasure ro do business with. Highly recommend, Many thanks. Gary Scott
Gary · 11 September 2026
Agent replied · 22 September 2026
Hi Gary, we are so pleased to hear that you found everything so easy and professional. Thank you for your kind words and for highly recommending us! Best, Auction House
★★★★★ 5/5
TrustpilotGreat experience - Chris and the team are professional and…
Chris and the team are professional and extremely friendly giving that personal touch. They made the whole process run seamlessly and no question went unanswered. Would highly recommend.
Ashley · 17 September 2026
Agent replied · 22 September 2026
Hi Ashley, thank you for your lovely five-star review! We are so pleased to hear that Chris and the team provided such professional and friendly service, making the process seamless for you. Best, Auction House
★★★★★ 5/5
TrustpilotThank you for your assistance with the…
Thank you for your assistance with the purchase of my first project. You were efficient throughout the process while also being patient, friendly, and understanding. I truly appreciated your support and guidance, which made the experience a worthwhile. Melanie and team thank you once again.
Gloria · 19 May 2026
Agent replied · 23 May 2026
Hi Gloria, thank you for your wonderful review! We're so glad we could make your first project purchase a worthwhile experience and that Melanie and the team were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotWe bought 3 flats in the North East…
We bought 3 flats in the North East post auction and Joe and his team brought vendor and buyer together to make a deal happen. Really positive experience.
The · 7 September 2026
Agent replied · 22 September 2026
Hi there, we're so glad to hear about your positive experience with our team in the North East. We appreciate you taking the time to leave this feedback! Best, Auction House
★★★★★ 5/5
TrustpilotProcess made simple
I had never purchased a property using an auction company before.
The whole process was made extremely easy throughout, from the initial contact for a viewing right through until an extremely quick completion.
Communication, from Melanie in particular was second to non, on day competition she called me within minutes, to inform me.
The team were friendly, helpful and so efficient.
I can recommend them without reservation.
Anthony · 7 October 2026
Agent replied · 10 October 2026
Hi Anthony, we are thrilled to hear that your very first property auction experience went so smoothly. It is wonderful to know that you received exceptional communication, quick updates on completion day, and friendly support from start to finish. Thank you for sharing such a glowing recommendation! Best, Auction House
★★★★★ 4/5
TrustpilotTom has been brilliant from first time…
Tom has been brilliant from first time we saw the house, was open and honest throughout! from around 6th August to now
Margaret · 10 September 2026
Agent replied · 22 September 2026
Hi Margaret, we're so glad to hear about your positive experience with us. We truly appreciate your kind words! Best, Auction House
★★★★★ 5/5
TrustpilotFriendly highly professional
Friendly highly professional. Would recommend to anyone. Romilly was a pleasure to deal with!!
Keith · 13 October 2026
Agent replied · 28 December 2024
Hi Keith, Thank you for the fantastic five-star review! We are thrilled to hear that you experienced such friendly and professional service from Romilly. Best, Auction House
★★★★★ 5/5
TrustpilotHannah and Bailey were excellent
Hannah and Bailey were excellent. Communication throughout was great and the property was sold in a timely period. We wanted a swift and timely sale and achieved it. Could not have wished for more, Thank you both.
Steven · 8 May 2026
Agent replied · 23 May 2026
Hi Steven, it's fantastic to hear you achieved a swift and timely sale with the help of Hannah and Bailey! Best, Auction House
★★★★★ 5/5
TrustpilotStaff at auction house were very…
Staff at auction house were very helpful.
Sam and Megan were extremely professional and helpful
Adeel · 1 October 2026
Agent replied · 28 December 2024
Hi Adeel, it's great to hear that our team provided such professional and helpful service. We appreciate you taking the time to share your positive experience. Best, Auction House
★★★★★ 5/5
Trustpilot5* star people
Fantastic service from Mark and the team. Excellent communication at every step of the way and I felt very well represented. They make the stressful and challenging process of selling as easy as possible.
Kieron · 15 May 2026
Agent replied · 23 May 2026
Hi Kieron, thank you for your lovely review! We're so glad you had such a positive experience selling with us. Best, Auction House
★★★★★ 5/5
TrustpilotDan was very helpful throughout the…
Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!
James · 27 August 2026
Agent replied · 22 September 2026
Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House
★★★★★ 5/5
TrustpilotNew business adventure
I recently started a new business adventure totally different to what I would normally do but romilly gave me the confidence and knowledge and put me at ease to help with learning about property sales. I would highly recommend to anyone wanting to learn about the propert market and good contacts to help with any additional needs. Highly recommended
Andrew · 24 September 2026
Agent replied · 10 October 2026
Hi Andrew, thank you for your five-star review! We are so pleased to hear that Romilly was able to provide you with the confidence and knowledge to embark on your new business venture in property sales. Best, Auction House
★★★★★ 5/5
TrustpilotAn exceptional experience
Olivia the auctioneer came to value my property she was so positive and enthusiastic, explained everything including all the financial details in a very clear and understandable way. Everything I needed was dealt with from legal recommendation to garden clearance. Advertising was extensive as were the number of viewings both online and in person which resulted in a sale beyond my expectations. The whole team kept me informed all the way both by phone and email. From the outset I felt very positive right up to the auction. I thank everyone I dealt with for their friendliness and professionalism.
Ian · 7 December 2024
Agent replied · 28 December 2024
Hi Ian, it's lovely to hear that you had such a positive experience of selling at auction with the South West team. Thank you very much for the kind words you have left in your review. Best, Auction House
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