Trusted Agent profile · North Yorkshire

Reeds Rains Selby reviews in North Yorkshire

3.8

★★★★★ Good

2,140 reviews across 2 platforms

1 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT

Reeds Rains's office in North Yorkshire, at 1 Finkle Street, is rated 3.8 out of 5 across 2,140 reviews on two platforms, including 150 Google reviews rated 4.7.

Google logo

4.7 / 5

150

Reviews on Google

This office

Trustpilot logo

1,990

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Reeds Rains at Guisborough. The best estate agent.

Reeds Rains at Guisborough are super efficient, friendly and kind. If they say they will do something you can totally rely on it being done. All their staff are great and so it is perhaps wrong to pick anyone out, but Cathy is extraordinarily efficient and very kind as well as having a charming manner and a realistic attitude to the complications that inevitably arise particularly with period houses.

Caroline · 5 June 2026

Agent replied · 22 June 2026

We are so pleased to hear about your positive experience with our team. It's wonderful to know that our efficiency and kindness made a difference. We truly appreciate your kind words. Regards, Reeds Rains

5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura · 22 May 2026

Agent replied · 22 June 2026

We are so pleased to hear of your positive experience with us. We always aim to keep clients informed, especially during challenging sales. Your kind words are truly appreciated. Regards, Reeds Rains

5/5

Google

We have recently bought a house through reeds rains. we love our new house however it was Rachel that really sold it to us! She was so friendly and helpful to us from the minute we viewed all the way to completion. She gave us her number and was always there to help us whenever we’d have any questions and with really fast replies! She also rang us the day before completion to congratulate us and wish us the best as she wouldn’t be in on the day of completion which was lovely:) Thank you Lauren, Tia and the doggies 🐾

Lauren · 1 October 2025

Agent replied · 8 October 2025

Thanks for your great review Lauren. It's great to read how helpful & friendly Rachel was. Regards, Chris, Rachel & Jasmine

5/5

Trustpilot

We can’t thank Reed Reins enough for…

We can’t thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when we’re unsure. I would highly recommend. Thank you 😊

Alison · 7 September 2026

Agent replied · 23 September 2026

We are so happy to hear that our support and seamless service were helpful to you. We truly appreciate your kind words and recommendation! Thank you for sharing your positive experience with us. Regards, Reeds Rains

4/5

Trustpilot

Very good experience overall

Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrating.

Geoff · 14 September 2026

Agent replied · 23 September 2026

We're glad to hear our team was helpful and made you feel valued. We understand your frustration regarding tidying up after viewings and will address this internally to improve our process. Regards, Reeds Rains

5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr · 21 September 2026

Agent replied · 23 September 2026

We are so happy to hear about your positive experience! We always strive to go above and beyond for our clients, and we appreciate your kind words. Regards, Reeds Rains

5/5

Google

If you could give 10 stars then I would! I’ll be honest in saying I do not think I would’ve chosen to go with this estate agents if it wasn’t for Rachel. After seeing/meeting a total of 4 different estate agents, although they were lovely and promising the relationship I had with Rachel from the word go sold it to me. Not having someone who was pushy or demanding was the first positive, the second the fact we just got on like a house on fire and thirdly the fact she genuinely cared, she listened and gave us options. She knew what we wanted to achieve but she was also honest and realistic in what she thought we could achieve in the sale side of our house. Answering phone calls and texts out of her own working hours and always being available with advice and support whenever we needed it, even when she want ‘at work’ absolute gem! Moving is never easy but I feel it would’ve been a whole lot harder if we had chosen anyone else other than reeds rains. They went above and beyond. Another special mention to Emily Huntley who again went above and beyond, listened to our many rants down the phone about solicitors and tried her absolute best to push through our whole process from house viewings right through to pushing through our exchange. (I will genuinely miss my weekly chats with Rachel and Emily 😅) At the end of the day everyone knows how stressful it is to sell and move house but I’m so fortunate I chose the right estate agents for the smoothest process. Everyone especially rachel and Emily as mentioned above made everything so much easier! Both of them deserve a pay rise, too good for this industry in my opinion. Thank you so much for everything and although we have said we will NEVER move again haha if we ever came to I wouldn't even think twice about who to use! For me it’s a no brainer, reeds rain have the experience, the care, the support and genuine people working for them. You’re not just a number or seen as their commission pay check, you’re a valued as true human beings and that for us goes a long way! Thank you to all the team not just Emily & Rachel you made the process a whole lot more easier 🙏 The cruise’s x

Jess · 9 August 2025

Agent replied · 8 September 2025

Thankyou Jess for such an amazing review. So glad to have helped with the sale and a purchase for you. Happy new memories Best Wishes Team Reeds Rains Selby

5/5

Trustpilot

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

Melvin · 19 May 2026

Agent replied · 22 June 2026

We are so pleased to hear about your positive experience with us. It's wonderful that our team made your buying process pleasant and answered all your questions. Thank you for your kind words! Regards, Reeds Rains

5/5

Google

I can't thank Rachel at reed rains enough. She took all the stress away from me and supported me with my solicitors and communicated throughout the whole process. Rachel from the first valuation to selling and buying a property from reed rains has remained professional and passionate about finding the right buyers and also helping us to find the right family home for ourselves. If I could give 10/10 I would! Thank you so much.

Bethany · 18 August 2025

Agent replied · 8 September 2025

Thank you so much for the kind words Bethany, A sale and a purchase for you ready for a new fresh start. Best of luck with the wedding and hope you have many happy years in your new house.

5/5

Trustpilot

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

Rosemary · 22 May 2026

Agent replied · 22 June 2026

We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words. Regards, Reeds Rains

5/5

Google

Wow.......I would highly recommend The whole Right Move/Reeds Rains team in Goole for the excellent delivery of services. Especially Gracie, she demonstrated high level of professionalism with speed from my viewing to the moving into the property am currently renting. Everyone on the team were so kind & helpful. If there's a review higher than 5stars, thats what they deserve. 💯 Thank you for making the letting process effortless for me! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

G · 16 August 2025

Agent replied · 8 October 2025

Thanks very much for the review, the whole team at Selby are happy to help. Regards, Chris

5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane · 26 August 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with us. Achieving the asking price quickly is always our goal, and we are delighted we could deliver such excellent results for you. Thank you for your kind words. Regards, Reeds Rains

5/5

Trustpilot

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

Shaun · 15 May 2026

Agent replied · 22 June 2026

We are so glad to hear you had such a positive experience with us. We truly appreciate your high recommendation and kind words. Regards, Reeds Rains

5/5

Trustpilot

Delightful Laura Jayne…

We have been dealing with Laura Jayne from the Newcastle office, she has kept us informed every step of the way through our purchase. She has answered every call and replied to every email and contacted us whenever there was news to be relayed or a question we needed answering. She has done this with complete professionalism and friendliness, and we have not even met her yet, she has been such a delight to deal with and we cannot wait to meet her to collect our keys and start a new chapter in our life She is an absolute credit to Reeds Rains. Mr & Mrs D Evans

Dawn · 25 May 2026

Agent replied · 22 June 2026

Thank you for taking time to give us a review. I am really pleased that you found our service to be 5 Star, we always strive to provide a quality service to all of our clients, Laura worked really hard on getting this sale over the line. I will pass on your comments to Laura. Peter O'Brien, Branch Manager

5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

Agent replied · 23 September 2026

We're so happy to hear about your positive experience with our team member. It's wonderful to know that their cheerful personality and helpfulness made navigating the process easier for you, especially their willingness to visit you at home. We truly appreciate your kind words. Regards, Reeds Rains

4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

Agent replied · 23 September 2026

We are so pleased to hear that our team in Pontefract provided such helpful and professional support during what can be a stressful time. We appreciate you sharing your positive experience with us. Regards, Reeds Rains

5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

Agent replied · 23 September 2026

We are delighted to hear about your positive experience with our team. It's wonderful to know that our communication and attention to detail have been so beneficial in arranging viewings for your home. We truly appreciate your confidence in our services and look forward to a successful outcome very soon. Regards, Reeds Rains

1/5

Trustpilot

Northwich Branch - Absolutely Worthless

Northwich Branch - Absolutely WorthlessIf you are a renter, please stay away from properties that use this branch.Unhelpful, always a delay, not wanting to do the work needed and mostly ignore you.They are unwilling to even speak about maintenance issues, all they do is take the rent and ignore you. Heating issue? Fix yourselfDrainage issue? Fix yourselfIssues they said they would fix once you moved in? Fix yourselfProperty inspection? Waste of time, they never turn up and ignore youI just have no idea why it’s so difficult to get things done. Isaac in the maintenance department literally does nothing to help and would never even bother replying. Jonathan is as unhelpful and there is nothing I can do to get problems fixed.I will never rent from these again; absolutely appalling.

Billy · 19 December 2024

Agent replied · 24 February 2025

Hi Billy,We are sorry to see the low star review and your comments, we would like to investigate this further for you and address these issues.Could you please reach out to us directly by phone 01606 41315 or email at northwich@reedsrains.co.ukWe’d like to understand your concerns better and work towards a resolution.Regards,Reeds Rains

5/5

Trustpilot

Chris was very helpful and advised us…

Chris was very helpful and advised us on a quick sale

Sandra · 14 September 2026

Agent replied · 23 September 2026

We're happy to hear we provided helpful advice for a quick sale. We appreciate your positive feedback. Regards, Reeds Rains

2/5

Trustpilot

shambles, salford quays barance were the worst…

salford quays barance were the worst letting agents we have been unfortunate enough to have dealings with, if you can avoid them I suggest that you do. the move in inventory was a work of fiction with not a single fault or damage mentioned and the flat was filthy with numerous items of damage and disrepair that they are now trying to claim from us after moving out and leaving the place in better condition that we moved in Jessica was so tardy at arranging repairs that we gave up. never again would we deal with these people

Peter · 7 November 2024

Agent replied · 24 February 2025

Hi Peter,We are sorry you have not been happy with the service you have received from Reeds Rains. If you wish to discuss further please contact the Salford Quays office and they will be happy to assist.Regards,Reeds Rains

5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our efforts to provide a stress-free buying process were successful. We truly appreciate your recommendation! Regards, Reeds Rains

1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

Agent replied · 24 February 2025

Hi Calor,We understand your frustration with the communication and service you received. It's unacceptable to have your keys not be received on time, especially on a busy moving day. We value your feedback and will share it with the relevant team to ensure this doesn't happen again.Regards,Reeds Rains

5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

Agent replied · 23 September 2026

We're so happy to hear we provided personal service and understood your needs regarding the asking price. It's wonderful that we kept you informed and that our staff was polite and helpful. Thank you for your kind words! Regards, Reeds Rains

5/5

Trustpilot

The Reeds Rains team have been…

The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.

L · 4 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviews

Questions about Reeds Rains Selby

How many reviews does Reeds Rains Selby have?

Reeds Rains's North Yorkshire office has 2,140 reviews across two platforms: 150 on Google, 1,990 on Trustpilot (across the whole business).

What is Reeds Rains Selby's rating?

Reeds Rains Selby is rated 3.8 out of 5 across all 2,140 reviews, and 4.7 out of 5 on Google from 150 reviews.

Where is Reeds Rains's North Yorkshire office?

Reeds Rains Selby, 1 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT.

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