Trusted Agent profile Β· North Yorkshire

Hunters Selby reviews in North Yorkshire

3.2

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830 reviews across 2 platforms

23 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT

Hunters's office in North Yorkshire, at 23 Finkle Street, is rated 3.2 out of 5 across 830 reviews on two platforms, including 277 Google reviews rated 4.9.

Google logo

4.9 / 5

277

Reviews on Google

This office

Trustpilot logo

553

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service from start to finish. During the worlds most horrific house move, including incompetent solicitors, incorrect chain details and hacked conveyancing systems, Hunters were one of the only professional and approachable companies. I cannot emphasise enough how much choosing the right estate agent is in these situations, and going forwards (once I have got over the PTSD of this move) I will always use Hunters at Selby, they are approachable, personable and extremely determined to provide a good service. I would like to thank James & Lisa personally for putting up with my relentless (borderline harassment) badgering, and during this move I'm more than convinced they deserve a stress related bonus. They chased the chain constantly getting updates even though the solicitors at the bottom seemed reluctant to give one, I am convinced this chain would have collapsed without them!PositiveResponsiveness, Professionalism

Jordan Β· 24 October 2022

Agent replied Β· 23 October 2024

Good Morning Jordan, thank you so much for your five star review, we really appreciate, wishing you all the very best in your new home - Hunters Selby Team x

5/5

Google

I have just moved into my house that I purchased through Hunters Selby, and must say they were faultless from start to finish. From initially viewing the house all the way through to completion, Lisa and James went above and beyond at all times, and really helped to push the sale over the finish line when it became unclear as to whether the completion date the chain had agreed would happen. I was recommended a solicitor by James, who was again faultless, as well as very fairly priced, and they put my previous solicitor to shame. They all regularly kept me updated with any progress from the solicitors too. Ultimately, at such a stressful time, it was lovey to have such friendly and caring people at the end of the phone. I have met so many estate agents that just see people as transactions, and leave the chasing/updating to the solicitors (as my estate agent that sold my property did) but this was absolutely not the case and James/Lisa were very proactive in updating and making sure all was as should be. I would sincerely recommend Hunters Selby to anyone - and when I do eventually sell this property, I will certainly be using them myself!

AJ Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Amanda, thank you so much for yor five star review, we really appreciate - with very best wishes Hunters Selby Team x

5/5

Google

Couldn’t recommend this Hunters branch enough, I’ve never known a house sale as stress free! We had the pleasure of dealing with Lisa & James and they were incredible from start to finish, straight to the point, no messing about and they understood what we wanted and needed to achieve and just got it done. We didn’t have the best experience with another local agent during the process but both James and Lisa put our concerns right and made sure we were happy with the marketing, the fees, the process and service we would receive. We were so well informed, never had to chase them once! Viewings were handled by them professionally and we really did get the best offer. I never thought you could trust an estate agent but there you go, proven wrong! πŸ˜‰

Jessica Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Jessica, thank you for your kind words and five star review, we really appreciate, wishing you all the very best - Hunters Selby Team x

5/5

Google

Rebekah, Lisa and James were fantastic from start to finish for our process. They moved at lightning speed, were always contactable and if not they came back to us very quickly. They kept us updated along certain parts of the sale process so we could focus on our onward purchase. We found them to be polite, straight to the point, hard working, dedicated to a 'smooth as possible' approach and would highly recommend Hunters and the Selby team to anyone looking to sell the house. Our house had offers within 3 days of being on the market so their marketing focus was very impressive indeed. Having dealt with a number of estate agents in the past having moved 10+ times over the past 7 years, I can honestly say that James and the team at Hunters in Selby are a breath of fresh air.

Philip Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Phil, thank you so much for your five star review, it's been our pleasure - with very best wishes - Hunters Selby Team x

5/5

Google

A five star service provided by James and Lisa of hunters selling a house can be stressful but James and Lisa was there every step of the way to provide us with there expertise and knowledge if you are selling your house use hunters great company.

Joel Β· 2 November 2024

Agent replied Β· 9 November 2024

Dear Joel, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren Β· 14 September 2026

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha Β· 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig Β· 9 July 2026

5/5

Google

We sold our house through Hunters and even though it was a difficult chain to negotiate they handled it professionally and efficiently from start to finsh! We wouldn't hae acheived a sale without them, worth every penny. Thanks to Lisa and James

Lauren Β· 9 November 2024

Agent replied Β· 9 December 2024

Dear Lauren, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

1/5

Google

What can I say some real skullduery with this man caught him out lieing a few times was taking all the viewings on them selves until one day he said the had nobody to do a viewing one day so could I do it ..when I got there there was a builder there with the family to witch I dont mind but he new about this and didn't tell a made a lie up as to why they couldn't attend the viewing ..I confirmed this by phoning the office and was told he new this why not tell the truth I was miffed as to why lie anyway after this he had started to be very obnoxious towards me and denied being caught out on various occasions and calling me something abusive amongst staff..text me by accident calling me this then retracted it quite quickly once he realised what he had done ..on the pluss side the woman who works for him was really good and calming going through a stressful time selling a home

Wayne Β· 10 February 2026

5/5

Google

Having spent several stressful months viewing various properties through other agencies. I finally decided to use Hunters of Selby. I’m truly thankful I did, because Rebekah Try ( well named because she goes above & beyond her duties) as do all her staff. They each in turn guided me stress free, through each transaction pertaining to the purchase of my dream home. I would certainly recommend Rebekah and her team to provide you with dedication and professionalism with their ultimate goal being customer satisfaction. Thank you all at Hunters of Selby.PositiveProfessionalism

Ray Β· 24 October 2021

Agent replied Β· 23 October 2024

Dear Ray, thank you so much for your five star review, we really appreciate you taking the time to write this. It was our pleasure assisting you to find your dream home, with very best wishes, Hunters Selby Team x

5/5

Google

Having not moved home for over 34 years it was always going to be a difficult decision as to which estate agent we used to sell our home. If you want excellent customer service, enthusiastic staff who want to achieve the best for you and guide you, then Hunters is the one for you. Lisa and James are a credit to Hunter’s in Selby and go the extra mile to alleviate any concerns or worries you may have. Moving is most definitely stressful but they do there utmost to smooth out any issues along the way. The weekly updates are so beneficial as you are not sat wondering what is actually going on as they keep in regular contact with you. Can highly recommend Hunters in Selby so look no further if you want excellent customer service, and they will help you achieve the best price for your property. No regrets at choosing Hunters for our House Sale.PositiveResponsiveness, Quality, Professionalism, Value

Christine Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you Christine for your 5 Star Review, we really appreciate and pleased we could assist, with very best wishes - Hunters Selby Team x

5/5

Google

As an estate agents son I have high expectations of any agent. The team at Hunters Selby were excellent especially James Powell who was the main contact for us in our house purchase. Everything we asked of James was done quickly and with great willingness. If James wasn't available his colleague Lisa Duncan was always able to keep up us to date with what was happening with the chain we were in. Despite the stresses of a house move we felt very relaxed to rely on James to keep the processes going, both for ourselves and the vendor of the property we were buying. There were some humorous moments too and we really enjoyed working with James. Our thanks to the Hunters Selby team.PositiveResponsiveness

Steven Β· 24 October 2021

Agent replied Β· 23 October 2024

Dear Steven, thank you so much for your five star review, we really appreciate, it was our pleasure. Wishing you all the very best in your new home, Hunters Selby Team x

5/5

Google

Recently used Hunters for the sale of a property - James and Lisa were brilliant at keeping me informed throughout the process. I never needed to ask for an update as they were in regular contact even if there was nothing much to say! I was lucky enough to have more than one offer, and James's advice on who to go with was spot on. During the remaining selling process Lisa was open and honest, and also down to earth, meaning I was able to have frank discussions about the property with her. Really pleased with their service and would definitely recommend. They made it a relatively painless process!

Charlotte Β· 24 October 2021

Agent replied Β· 23 October 2024

Dear Charlotte, many thanks for your 5 Star Review, it means alot, really appreciate you writing this, pleased we could assist, best wishes Hunters Selby Team xx

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie Β· 25 June 2024

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea Β· 20 June 2024

1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony Β· 5 April 2026

5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica Β· 24 August 2026

5/5

Google

Recently sold my house via Hunters , the service given by Lisa and her team was fantastic , this was an emotinal sale of my property after losing my wife and the help and support given to myself was graetfully recieved . Would highly recommend using Hunters if you are thinking about putting your house on the market and I am sure Lisa and her team will look after you !

Alan Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Alan, thank you so much for your five star review, we really appreciate, with very best wishes Hunters Selby Team x

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" Β£200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth Β· 28 May 2024

5/5

Google

Absolutely fabulous service from start to finish! Cannot thank James and Lisa enough for their friendly and professional handling of the sale. We faced a few set backs along the way and they were so positive and motivated and kept us going. Always answered and responded to emails and calls, kept us informed and advised us, helpful, caring and genuinely friendly always, Thank you guys, highly recommended Hunters Selby xxx

Andrew Β· 24 October 2022

Agent replied Β· 23 October 2024

Good Morning Andrew, thank you so much for your five star review, we really appreciate, it has been our pleasure, with very best wishes Hunters Selby Team x

5/5

Google

Both James and Rebekah worked tirelessly to market and sell my home. They provided a very high level of service and support throughout the whole process. I particularly appreciated the regular updates, personal attention, advice and positivity of the team. Thanks James, you exceeded my expectations. I have no hesitation in recommending Hunters Of Selby.

Michael Β· 28 December 2023

Agent replied Β· 23 October 2024

Dear Mike - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

What can I say about Hunters!....nothing short of amazing! Lisa and James in Selby have been outstanding, super knowledgeable, super friendly, super professional. Thank you for a wonderful service,always at the end of the phone and really helped us through the buying process. You guys are the best! Best house buying experience we've ever had. FAB-YOU-LOUS!!!! X

Rachel Β· 10 October 2025

Agent replied Β· 10 October 2026

Dear Rachel, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A Β· 30 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Selby

How many reviews does Hunters Selby have?

Hunters's North Yorkshire office has 830 reviews across two platforms: 277 on Google, 553 on Trustpilot (across the whole business).

What is Hunters Selby's rating?

Hunters Selby is rated 3.2 out of 5 across all 830 reviews, and 4.9 out of 5 on Google from 277 reviews.

Where is Hunters's North Yorkshire office?

Hunters Selby, 23 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT.

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