Trusted Agent profile · North Yorkshire

Hunters Selby reviews in North Yorkshire

3.1

★★★★★

797 reviews across 2 platforms

23 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT

Hunters's office in North Yorkshire, at 23 Finkle Street, is rated 3.1 out of 5 across 797 reviews on two platforms, including 248 Google reviews rated 4.9.

Google logo

4.9 / 5

248

Reviews on Google

This office

Trustpilot logo

549

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.

5/5

Google

Hunters were extremely helpful throughout my time in buying our first home, from setting up our first viewing, to supporting us with communications between solicitors. My journey with the solicitors was nothing short of a nightmare, consistent & vague communications, missed deadlines and a missed payment they issued to me on our completion date, incredibly incompetent. Hunters supported me all the way through this, helped me chasing up vital information, I cannot fault their service in the slightest, they were crystal clear with everything and made my stressful journey a lot easier. James was at the forefront of the support, he was extremely pro active and always made himself available to help. Lisa was extremely supportive & pro active on my completion day, she kept me informed all day of updates from my solicitor and her efficiency to provide these to me as quick as she did, was superb.

Kris · 8 December 2025

Agent replied · 22 December 2025

Dear Kris - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

Hunters were the agents dealing with the property I purchased. Their communication was second to none. James kept me informed regularly, updating me about how my purchase and sale (even though I used a different agent) was progressing. If I called they answered my queries quickly and efficiently. Buying and selling houses can be stressful but Hunters made the whole process feel well managed and smooth. Thank you. I would not hesitate to recommend Hunters.

Rebecca · 24 November 2025

Agent replied · 22 December 2025

Dear Rebecca - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

We just wanted to say a HUGE thank you to James, Lisa, and Chelsea at Hunters in Selby. Hunters were the selling agent for the property we purchased, and the service we received was absolutely first class. Nothing was too much trouble, and James was outstanding with his communication, not just on our purchase, but even on the sale of our own property (which wasn’t even being handled by Hunters!). He truly went above and beyond, doing far more than the agent we had actually instructed to sell our home. He deserves so much credit for getting the deal over the line. The whole team was just brilliant, and the personal touch when I met Lisa to collect the keys really says it all. Thank you again for everything you did for us. If we ever decide to sell, there’s no question, Hunters Selby would be the only agent we’d use. Highly recommended. Gary & Sharon

Gary · 1 October 2025

Agent replied · 8 October 2025

Dear Gary & Sharon - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

As we prepare to collect the keys to our new home tomorrow, we want to take a moment to express our heartfelt thanks to the incredible team at Hunters, especially James, Lisa, and Chelsea, for their outstanding support throughout our house-buying journey. From the very beginning, they’ve been nothing short of exceptional. Their professionalism, and clear communication made the process feel seamless and well organised. But what truly made the experience special was their warmth, friendliness, and genuine care. Every interaction felt personal, and we always knew we were in safe hands. James, Lisa, and Chelsea, your hard work, patience, and dedication have meant the world to us. We’re so excited to move into our new home, and it’s all thanks to you and we couldn’t be more grateful. Thank you again for everything!

Jade · 17 September 2025

Agent replied · 8 October 2025

Dear Jade - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

5/5

Google

We recently used Hunters Selby in the purchase of our new house. We were impressed with the service we received as buyers. James was fabulous and always kept us in the loop. If I was to sell my house, I would 100% use them. I absolutely recommend him and the team at Hunters. Many thanks Katy and Sam

Sam · 22 November 2025

Agent replied · 9 November 2025

Dear Sam & Katy - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

Best Estate Agent I have ever used by far. James and Lisa were unbelievably friendly and helpful, we managed to go from viewing, to completion in 4 weeks! We were kept in the loop and updated every step of the way which really gave us a lot of confidence in the Hunters Selby team.

Charlie · 17 December 2025

Agent replied · 22 December 2025

Dear Charlie - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

Hunters estate agents in Selby provided a fantastic service. Both James and Lisa were there every step of the way providing updates and communicating during all stages of the process. They really went above and beyond and nothing was too much trouble. If I am ever to move in the future I would 100% use hunters and wouldn’t hesitate to recommend to family and friends.

Sara · 18 August 2025

Agent replied · 8 September 2025

Dear Sarah - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

We had great service from James Lisa and Chelsea right from the best quote through to a very stressful move. Thank you James for dealing with all the issues calmly and professionally and always there to help. We definitely recommend the Selby team and have no hesitation in recommending to others for making moving as easy as possible.

Jon · 15 October 2025

Agent replied · 9 November 2025

Dear Jon - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

10 out of 10 We recently had the pleasure of working with James and Lisa at Hunters Selby while purchasing our first home, and I couldn't be happier with the experience! James was incredibly knowledgeable about the local market and always made himself available to answer my questions. His friendly approach made the whole process much easier and more enjoyable. Lisa was fantastic, staying on top of every detail and providing regular updates. Her excellent communication kept everything running smoothly. Great team work 👏🙏 I also appreciated their recommendations for solicitors and a mortgage advisor. The professionals they suggested were outstanding and made the financial and legal aspects of the purchase seamless. Thank you, James and Lisa, for your support and guidance! I highly recommend Hunters Selby to anyone looking to buy or sell a property.

Oana · 17 January 2025

Agent replied · 23 January 2025

Dear Oana, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

5/5

Google

James was amazing from start to finish he made us feel welcome and comfortable when we first viewed the property as well as answering all our questions and helping us out through out the process. James also did a great job chasing stuff up with both solicitors and made the process quicker and smoother! Great work James thank you!

J · 17 July 2025

Agent replied · 8 October 2025

Good afternoon - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

James and Lisa were super helpful and informative all the way through our sale/buying process. I would highly recommend Selby Hunters to anyone, I couldn't have asked for better agents. Thank you so much for easing the stress of moving house!

Maddie · 15 December 2025

Agent replied · 22 December 2025

Dear Maddie - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

James, Lisa and Chelsea offered a first class service. James was always first on the ball, always keeping us updated along the way and quick to address any problems in the chain that arose. Absolutely brilliant from start to finish and cant thanks the team enough. Thanks Guys!

Tom · 10 September 2025

Agent replied · 8 October 2025

Dear Tom - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

Hunters were brilliant and couldn't do enough for me during my sale. Definitely go beyond what you would expect and their customer service was exceptional. Full follow up calls following viewings and took care of everything. Even turned off my heating when I was away! Negotiated a good price for my property and after sales service was fab. James, Lisa and his team are top notch and I would definitely recommend them as the best choice in the Selby area

Chris · 25 June 2024

Agent replied · 23 October 2024

Dear Chris - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

I can't speak highly enough of the service that the team at hunters offered, they went above and beyond throughout the selling process. We had a bad experience with one of their competitors and moving across was the best thing we could have done. James kept in constant communication with the viewing feedback and quickly got the house sold. Lisa was then absolutely brilliant in negotiating the lower chain and getting the completion over the line, I don't know what we would have done without her! I would 100% recommend Hunters to anyone looking to put their house on the market.

Jordan · 26 May 2024

Agent replied · 9 November 2024

Dear Jordan - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Google

Selling a house can be a really stressful experience but with James and Lisa looking after you nothing was too much trouble. On first meeting James we had a frank discussion about pricing and I trusted him from day one. I had weekly updates and didn’t have to chase for any information on viewings etc. Once sold James and Lisa liased with solicitors and the buyers. We were kept up to date every step of the way. I cannot recommend James and Lisa enough. A real professional team

Charlene · 26 April 2024

Agent replied · 9 November 2024

Dear Charlene - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team

5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

5/5

Google

Had a great experience with Hunters during the successful sale of our mother’s bungalow. Everyone was so helpful, respectful and sympathetic in particular James and Lisa who dealt with our sale directly. Great photos, very proactive and a sale within six months! We would highly recommend this estate agent to anyone looking to sell (or buy) a property.

Blue · 16 January 2025

Agent replied · 23 January 2025

Dear Anna, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

5/5

Google

Hunters are absolutely brilliant, I cannot thank Lisa and James enough, it is so obvious that they care about their customers. They go above and beyond to ensure the processes get to completion as stress free as possible and their communication is second to none. Absolute stars, a fantastic team !!! Thank you so much 😊 From Andrea

Andrea · 2 January 2025

Agent replied · 9 January 2025

Dear Andrea, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team

5/5

Google

First time buyers who finalised in August 2024. James and Lisa were always available when we contacted them and provided us with regular updates throughout the process. James did our house viewing(s) and was really well knowledged in the market, the area and the house itself. Lisa was really helpful with nudging the solicitor along during lull periods. Hunters allowed tradespeople access to the property so that they could price up work in advance of us closing, which really helped us plan ahead with renovation as soon as we got the keys. A bottle of prosecco and tote bag were a nice touch upon completion. Highly recommend and no need to worry when dealing with Hunters!

Matthew · 8 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Selby

How many reviews does Hunters Selby have?

Hunters's North Yorkshire office has 797 reviews across two platforms: 248 on Google, 549 on Trustpilot (across the whole business).

What is Hunters Selby's rating?

Hunters Selby is rated 3.1 out of 5 across all 797 reviews, and 4.9 out of 5 on Google from 248 reviews.

Where is Hunters's North Yorkshire office?

Hunters Selby, 23 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT.

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