Hunters Selby reviews in North Yorkshire

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 5/5

Google

From the start to the completion of our house sale James and Hunters Selby have been fantastic, whole process done and dusted in 7 weeks Kept us informed every step of the way, nothing was too much trouble even rang me today a week later to check all ok Top agents and highly recommend 👍

Stephen · 24 October 2023

★★★★★ 5/5

Google

Hello James and Rebekah Although our property did not Sell , it also being a difficult Housing Market period. However we thank You both for your Professional and courteous manner you dealt with efforts to find a purchaser for our delightful Cottage We both with you well in the future Best wishes Stuart and Lynda

Stuart · 24 October 2023

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024

★★★★★ 5/5

Google

Just sold house for us Really good service and very professional everyone was so helpful would definitely use again

Amanda · 1 June 2025

★★★★★ 5/5

Trustpilot

Very helpful and patient.

Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.

Debby · 4 September 2020

★★★★★ 1/5

Trustpilot

Hunters Horncastle:

Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible

Lupey · 22 February 2024

★★★★★ 5/5

Google

Wow what a journey! From going on the market to completion, dealing with everyone at Hunters never felt like a chore. Always a friendly voice on the other end of the line, even whilst it felt things were going sideways. They stayed calm and reassuring throughout the whole process, despite our many many phone calls to them every day! They chased relentlessly, and always kept us informed. The main thing for us was their friendly approach - we were always greeted by name when ringing, and it was like talking to our friends, rather than paid professionals - we loved this approach - far less formal and made for a more enjoyable experience, especially when we were panicking. We trusted them to do the right thing always. Thanks all - we wouldn’t be here without you!

Jennie · 11 January 2020

★★★★★ 2/5

Trustpilot

I was buying a house through hunters

I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.

Mikey · 6 February 2024

★★★★★ 5/5

Google

I would highly recommend hunters as they provide exceptional service and go above and beyond to help as much as they can with your move to ensure things run smoothly. They are very informative of what happens and keep in regular contact to keep you updated on how thing are running. The whole team from Rebeka, Lisa, James and penny are fantastic and really make you feel welcome and comfortable through the whole process. They have a professional photographer who comes to your house to take the photos and WOW... the quality of the pictures and how they really capture your house to maximise in selling it is just amazing! The brouchers and internet page is displays brilliantly. From start to finish with the whole process.. hunters have just been outstanding with everything they have done for me. I would recommend 110 percent. You will not be disappointed with Hunters! I will use them again if I ever sell my house.

Kelly · 25 October 2019

★★★★★ 5/5

Google

A huge thank you to the team at Hunters Selby, headed up by Rebekah with James, Penny and Lisa. The team managed the sale of my property from start to finish. Countless viewings (which was good) and the sale came to fruition seamlessly. Communication was excellent by both phone and email - just as I asked for. Having not sold a property for some time the daunting task was made significantly easier than I anticipated thanks to the Team at Selby . In summary: Take the Stress away from selling your house. If the team at Selby say they will sell your house - "They Will Sell It" Once again thank you to you all. A job well done!! Richard

Richard · 25 October 2019

★★★★★ 5/5

Google

We have know Rebekah since 2007 when Hunters in Selby acted on our behalf to sell the house we owned at the time. They did a great job back then and we've had cause to use this estate agent since without any problems. Over the years we've come into contact with Hunters when buying and selling property and have never had any problems with the professional service they've offered. They even introduced us to a solicitor that we still use today - we won't use anybody else. We've called on Rebekah recently for advice that neither she or Hunters would have benefited from, for which she gave her time generously. Hunters in Selby comes well recommended from us - when you meet your estate agent whilst out shopping and get a hug from them after all this time, then I think that says an awful lot about the friendly but professional service they offer.

Sue · 25 October 2019

★★★★★ 5/5

Trustpilot

Throughout the sale of my house I found…

Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much

Rebecca · 14 December 2023

★★★★★ 5/5

Trustpilot

Hunters Selby - Fantastic!

Hunters Selby were the estate agents for the house we have recently purchased. We are first time buyers so had a lot of questions and a lot to learn! Lisa and James were always keeping us up to date, happy to answer our MANY questions and the service was faultless!

Charlene · 7 August 2022

★★★★★ 5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional.

Angela · 27 November 2025

★★★★★ 5/5

Trustpilot

Best by far! Hunters castleford, thank you

Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂

MISSGLENISBECKETT · 23 January 2024

★★★★★ 5/5

Trustpilot

Hunters -Ealing

Hunters -Ealing Friendly professional, I can’t thank Steve enough. The time, energy and commitment, he was the bridge between both my solicitor and the buyers and was 100% committed. Everything went through Smoove and this was due to Steve and Hunters-Ealing. I have recommended them to other sellers and they will be always highly recommended by me

Ivan · 25 June 2021

★★★★★ 5/5

Trustpilot

Last year in November i sold my house…

Last year in November i sold my house with Hunters. Due to reasons beyond my control the sale process was not as easy as anticipated however the reassurance and professionalism from hunters where outstanding. I went with hunters theough word or mouth and i have already recommended Hunters to friends who i know are selling or thinking of selling their property. They are an amazing team and so friendly. Thankyou ladies for making a difficult situation so bareable. We got there in the end.

Janine · 10 January 2024

★★★★★ 1/5

Trustpilot

Just don't use this Estate Agent

Just don't use this Estate Agent. And really don't use them to do an Inventory. They made so many errors we had to almost redo it ourselves. They missed the Fridge Freezer. Washing machine and Dishwasher in the Kitchen. They said there was a white wooden wardrobe in the bathroom, there isn't I could go on and on. I have asked for a refund but of course not heard anything!

Stephanie · 21 July 2024

★★★★★ 1/5

Trustpilot

Their inefficiency made me lose a living place

This is how I kept urging the agent to follow up & how their inefficiency made me lost a living place in Sep.I viewed the flat on 4th Aug and paid holding deposit on the same date. My offer was accepted on 7th Aug. When Hunters and Homelet spend more than one month for my reference check and preparation of lodger agreement, I kept asking them when I can sign the contract and so I can transfer 6 month upfront rent and deposit.On 7th Aug, I tried to enter my details of reference check on the same date. However, the system had bug. Hunters staff helped me enter the details with their internal systems in the following day, although there are some typo of my job and address reference.Perhaps because of the miscommunications among 2 parties, Homelet refused to do reference check for me as they have not yet got the approval from Hunters. With numerous e mail I requested Hunters to fix it, Homelet started sending e mails to my manager and current landlord for reference check on 15th Aug.On 17th Aug, Hunters staff asked me to pay 6-month upfront rent and deposit by e mail without sending me the lodger agreement. I promised them to make the payment when they send me the contract and contract is signed.On 25th Aug, I received the lodger agreement finally after several requests. I raised some questions in the e mail in order to shorten the time for them to answer me during our future meeting of contract signing.On 6th Sep, another Hunters staff invited me to go to their office and sign the contract on the following day. I gave her my questions again for her better preparation. On 7th Sep, that staff said meeting date had to be changed. She answered my questions very briefly. Perhaps she is not familiar with the letting issues of the flat, I simply said I will ask others when I move in. I tried to ask when we meet and sign the contract. She did not reply.On 8th Sep, another Hunters staff told me that the landlord decided to accept another offer. The studio is no longer available in the market. He asked me to state my bank details and they will refund the holding deposit. I once thought the landlord must keep bidding for a higher rental price.I must move out before 23rd Sep as official move out notice was given to the current landlord. During resume of finding rental place, I found the flat in Zoopla again with rental price unchanged.Later I found the staff of the landlord and told the landlord what’s really happening. The landlord felt so sorry & decided to give me viewings of 3 other studios. However, the size and location do not suit my need.

Mei · 6 January 2024

★★★★★ 5/5

Google

I recently had the pleasure of purchasing a property through hunters in Selby, I have used many estate agents over the years and always found them to lack professionalism, proactive behaviour and solid communication skills. Lisa & James from Hunters possessed all of these skills and made the stressful journey of moving home that little bit easier. I would certainly recommend using Hunters if you are looking at moving house.PositiveProfessionalism

WC · 24 October 2021

★★★★★ 5/5

Google

Purchased my property with Hunters Selby! They are amazing! The whole process was stress free. All of them are there to assist you and answer any questions you may have. Kudos to Lisa and James!!

Maria · 24 August 2024

★★★★★ 1/5

Trustpilot

Rude and unprofessional

I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.

Aivis · 13 December 2023

★★★★★ 2/5

Trustpilot

We have taken our flat off the market…

We have taken our flat off the market following 2 failures by the agents in Filey. All seemed well to start with,enthusiastic staff produced good pictures etc. We had a viewing, a few days later we had the good news that the lady was to purchase. 3 weeks later, we were informed that she was indeed NOT buying our flat, but another in our block, still not sure where the responsibility for this lies. The second occasion, we had a second viewing from a few months ago, so were really excited. 5 minutes after the appointment we were informed the gentleman didn't even have his property on the market !! Apparently, we should have stipulated we only wanted people who are in a position to proceed. Never have we heard such stupidity, thought agents sold properties !!??

Customer · 28 November 2023