Every review we hold for the North West Leicestershire office, from every platform, shown as written. First names only.
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5/5
GoogleSP Sales and Lettings have been brilliant from start to completion being sold within 2 weeks of putting on the market. The viewings were done by a family member which makes all the difference. A small family run concern who have a vested interest in the business. I would highly recommend the company. Staff were always happy to answer questions and kept us informed every step of the way. Many thanks to you all.
Roger Β· 27 October 2018
Agent replied Β· 25 October 2024
Thanks Jackie for your kind review! Congratulations on the completion and thanks again for choosing us to be your agent.
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5/5
GoogleEveryone at SP Sales and Lettings has been incredible in getting our house sold quickly. A huge thank you to everyone involved. I would definitely recommend their services. I also used their removal services and again was extremely happy! They lads made the move as stress free as possible.
Cassie Β· 21 January 2025
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5/5
GoogleWe sold a bungalow in Shepshed using SP Sales & Lettings.
We found the following: The team at SP Sales & Lettings are not only extremely good at their jobs, they also very friendly, very helpful and keep both buyers β¦
Steve Β· 18 April 2025
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5/5
GoogleI would highly recommend Karen and Sean plus the rest of their team. They gave the reassured feeling they were here to help us sell our home and thats exactly what they did and very quickly too, in a week! Very professional with a warm and friendly service.
Adele Β· 26 October 2020
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5/5
GoogleMany thanks to Karen and all the team for guiding us through our probate sale. It was very reassuring to have their professional friendly service at such a difficult time.
Would definitely recommend their services and thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Janet Β· 26 October 2021
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5/5
FacebookExcellent service throughout, would highly recommend.
Nothing is too much trouble.
The whole team look after you as if you are a friend.
Totally different and better experience than had in the past .
Would never use anyone else again
11/ 10
Rhoda Β· 10 March 2025
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5/5
GoogleRachael was brilliant and kept me informed of everything that was happening even when things went a bit slow. She was always on the end of the phone or email when I needed something!
Billy Β· 26 October 2022
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3/5
Google*EDITED* Since my review, the MD has contacted me to discuss and has resolved the issues.
Didn't listen to anything I'd said and kept repeating "lovely, perfect" over and over. I've asked for my details to be removed, which was done by someone else efficiently, hence the 2 stars
Laura Β· 26 October 2022
Agent replied Β· 25 October 2024
Hi Laura,
We have just tried to call you as customer service is very important to us and we always appreciate feedback. We are very sorry you didn't think we listened to everything you said. Having looked at your requirements on the system we do however have a lot of information, but maybe our comments such as lovely and perfect, that we probably were saying whilst typing, made you feel like we weren't listening. I can confirm that your details have been archived on our system and you wont receive any further communication from us.
We wish you the best of luck in your property search and we hope you find the perfect home moving forward.
Kind Regards,
SP Sales & Lettings Management Team
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5/5
GoogleI recently had the pleasure of working with SP Sales & Lettings Estate Agents to sell my house. From start to finish, their professionalism, dedication, and expertise were evident in every step of the process. β¦
James Β· 18 April 2025
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5/5
GoogleThank you so much to the team at SP. First warmed to you guys when I was looking to buy a house and you did some viewings. Plans changed and I chose you to value and market my mums house. You took away, as you promised the stress of it all. Can not recommend you enough. Both friendly and professional and you delivered as you said you would. Thank you to all of the team, would definitely recommend and use your service again! Keep up the great work! House completed today!
Karen Β· 26 October 2022
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5/5
GoogleSP were recommended to me through a friend and colleague who said she would never use anyone else to sell their house, and from start to finish SP were amazing. One of the things I asked for was to manage expectations and they did so with everyone who came through my door. Within a week my house was sold for 6.5% above asking price. Sean came over to talk through the process and take photos, the team arranged viewings to suit my schedule. I think I spoke to pretty much everyone in the office over those first few days, everyone was so lovely and a pleasure to deal with π Rachael progressed my sale through to completion and special shoutout to her as she was a massive help. Its clear everyone there is incredibly competent and genuinely cares about their team and their customers. If I ever move again I will certainly be coming back! Thank you everyone at SP!
Becka Β· 26 October 2022
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5/5
GoogleWe contacted SP Sales & Lettings on the recommendation of a friend and we have not been disappointed. Sean viewed, valued and put the property we were selling on the market in 1 day. The photographs and house details/advert were first class. The personal service the team give is excellent, as is the communication and professionalism. We would highly recommend this family run local business.
Glenis Β· 27 October 2018
Agent replied Β· 25 October 2024
Thank you for your 5 star review Fred and thank you for choosing us to be your agent, it is greatly appreciated.
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5/5
GoogleSP Sales and Lettings, were fantastic to deal with , they gave me regular updates, the staff were also fabulous to deal with especially Karen.
I cannot recommend them highly enough.
Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Rachel Β· 26 October 2021
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5/5
GoogleFantastic estate agents, weβre fab at accommodating a translator when it came to me and the vendors and the team always kept me up to date every step of the way
Eden Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you for your review!
We are really pleased with the service you received βΊοΈπ‘ β¦
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5/5
GoogleWow, SP sales are top of their game. Professional advice given,free of charge. Sean came round to our house and gave us a value, he is easy to talk to and honest giving his opinions. I had a phone call from Helen, again so nice and easy to talk to. The best estate agents with no pressure from them to do as you please. Well done to all the team, a wonderful family run business
Nigel Β· 26 October 2022
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5/5
GoogleWe are very pleased with the service we have had, nothing to much trouble for them to sort out, would recomened to friends etc. Thank you SP SALES well done.
Jackie Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you Jackie for taking the time to leave a review π β¦
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1/5
GoogleOverall, very disappointed in the service from SP Sales and Lettings. We had high hopes at the start, staff were polite and answered all questions which was promising. β¦
Fae Β· 18 April 2025
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5/5
GoogleWas a pleasure to buy my first house with these guys, I can't thank Lucie and the team enough for making it as smooth as possible. When it comes to buying and selling houses these are who you wantππ β¦
Callum Β· 27 October 2019
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5/5
GoogleVery lucky to have SP sales & letting, I thank you to my best best friend who introduce me to SP letting .
My life was in mess after losing my husband all of sudden,was stressed don't know what to do with the properties, then my only best friend in otherwords she is everything for me then spoke to SP lettings ,and trust me they are so so helpful they do the jobs beyond the limits ,dealings with everything iam so relax now ,because my properties are in the right hand .five stars are very less for sp lettings .keep up the good work .Thank you .PositiveProfessionalism
Almas Β· 26 October 2021
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5/5
GoogleWow - where does one even start to explain the sheer professionalism and outstanding conduct by SP Sales & Lettings.
Moving out of the family home for the first time is completely overwhelming but I had nothing to fear by going through SP S&L. Initially speaking to Lucie about the property, she politely put me in contact with the representative for the property - NANCY.
I must have called and emailed Nancy about 1,000 times over the space of 5 days and each and every time, she helped me the best she possibly could. No question left unanswered. She truly supported me the entirety of the process. Couldn't fault her service at all.
In less than a week; I had viewed the property, been chosen as the tenant, signed the paperwork, paid the deposit and was offered a move in date.
If you're looking for help with your renting or buying situation, talk to SP Sales & Lettings.PositiveProfessionalism
Demi Β· 26 October 2021
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5/5
GoogleFrom the beginning when we called for a viewing all the way to collection of our keys everyone was great and helpful! Would recommend to anyone for sure.
Marcin Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you so much for your review! ππ‘ β¦
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5/5
FacebookA massive Thank You to the team at SP Sales & Lettings! From first visit to value the house to it being sold took less than 3 weeks!
All the staff members I dealt with were friendly, helpful and professional.
Would highly recommend
Cassie Β· 6 August 2024
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5/5
GoogleFantastic service from start to finish. I was totally out of my comfort zone when I was asked to help with the sale of my parents house, but from the very first conversation with Sean, I felt totally at ease. Very professional yet so approachable. Would highly recommend to any potential buyer or seller.
Joanne Β· 27 October 2018
Agent replied Β· 25 October 2024
Thank you Joanne
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1/5
GoogleFollowing COVID19 lockdown I agreed to sell my property through SP Sales & Lettings. After a brief video call with Sean the advert went live. I received no updates from SP for the first 4 weeks and when questioning SP for feedback, I received different feedback regarding interest depending which member of the team I contacted. From my experience the team at SP did very little to justify the fee charged; I took my own property pictures, handled all viewings independently and luckily had direct contact to the buyers to push the sale through the solicitors. Throughout the advertisement and sale I did not feel SP Sales and Lettings acted in the buyers or sellers best interest. I would therefore not recommend using SP for property sales. I provided this feedback directly to SP prior to leaving this review to allow SP the opportunity to reply, however have not received anything from them to date.NegativeResponsiveness, Quality, Professionalism, Value
Adam Β· 26 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.