5/5
GoogleVery professional service it was a pleasure to deal with a very helpfull knowledgeable set of girls thanks to you all
Trusted Agent profile · North Tyneside
Jan Forster Tynemouth reviews in North Tyneside
★★★★★
208 reviews across 2 platforms
10 Front Street, Tynemouth, North Shields, NE30 4RG, North Tyneside, NE30 4RG
Jan Forster's office in North Tyneside, at 10 Front Street, is rated 3.9 out of 5 across 208 reviews on two platforms, including 120 Google reviews rated 4.5.
Reviews
Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent, professional service on sale and purchase of our new property. The staff were always friendly and helpful.
1/5
TrustpilotAwful customer services, hang up your inquiry with disrespect,what a crazy company!
I saw the rightmove advertisement and interested in one Terrace at NE17, I have left message and expressed interest since 24/3/2024, they never get back to me.
1/5
TrustpilotAwful company
Awful company, where you have to do all of the work on their behalf. They lie, twist the truth and cover their backs when they are in the wrong. Avoid at all costs and go with someone else as these will have you paying regardless
5/5
GoogleJan Forster have been a great support from our tenancy application being accepted through to moving in and sorting out any teething problems. I would thoroughly recommend their services to any future customers.
5/5
GoogleAbsolutely fantastic estate agents. Nothing was a problem for them, very patient and understanding.
5/5
GoogleNice to deal with Lorraine Robinson at the Tynemouth branch who was easy to contact and very helpful with all our queries regarding the sale of our property from start to finish.
1/5
TrustpilotDishonest estate agent who lies to…
Dishonest estate agent who lies to buyers about other offers to increase your bids. If you are considering making an offer on a house I would check to see if the house is listed under another EA first to avoid the hassle, if not be firm with them and try to deal with the seller direct
5/5
GoogleThe process was easy. I glad with the service received
5/5
GoogleGreat service, staff polite and professional at all times.
5/5
GoogleLeah gave me excellent service, would highly recommend.
5/5
GoogleI have just bought a property through Jan Forster and was delighted with their professional, responsive service. Lindsey Scott deserves a special mention for her tenacious and pro-active approach in helping to ensure that a lengthy and complicated chain of exchanges happened.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service provided throughout the buying process.
1/5
TrustpilotEvicting a family of 6?
Evicting a family of 6?Including an 8 month-old baby, when they're unable to use 4 rooms in their house due to disrepair?Not very Christmassy
5/5
GoogleAll aspects of the property sale were handled promptly and professionally with rapid response to emails or phone calls Everyone I had contact with at Jan Forster’s was pleasant friendly and helpful and I am very satisfied with the service providedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleProfessional and efficient service. Would recommend
1/5
TrustpilotAVOID
Shocking treatment of tenants. Four rooms made unusable due to leaks, damp and electrical faults? Evicting a family at Christmastime? Disgusting and heartless
5/5
GoogleFabulous service from Lorraine
1/5
TrustpilotI have a problem with these people too
I have a problem with these people too. After reading all these bad reviews I am starting to feel why even bother.
5/5
GoogleGot a great team working on selling my house which was sold within 5days of putting it on the market. Always available at the end of the phone to answer any quires I had.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotDisappointed
Travelled 520 mile round trip to be given a 5 minute viewing on a property. Not advised of this when I made the appointment and when I phoned after the viewing they did not even offer an apology.
1/5
TrustpilotTreat tenants awfully
Treat tenants awfully. Mould and leaks, leaving rooms unusable. Happy to evict children before christmas.
1/5
GoogleThey try to convey that they care but are very misleading. A disaster from the start on the sale of our house. Also for a whole day they were unobtainable on the phone. Do not use Jan ForsterNegativeResponsiveness, Value
1/5
TrustpilotAs a new landlord I have found the…
As a new landlord I have found the whole experience hard and no support.Slow to return emails if ever, seemed to expect me to sort problems so why am I paying them!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
