Trusted Agent profile
★★★★★
207 reviews across 3 platforms
10 Front Street, Tynemouth, North Shields, NE30 4RG
Jan Forster Estates's North Shields office at 10 Front Street is rated 3.9 out of 5 across 207 reviews on three platforms, including 123 Google reviews rated 4.5.
Every review we hold for the North Shields office, from every platform, shown as written. First names only.
5/5
GoogleI used Jan Forster as I knew their reputation in the local area would provide me the best service when selling my house. Everyone was very responsive and helpful, Lindsey in particular went above and beyond to provide a thoroughly professional and personal approach. Her support and dedication were key to pushing things along. A really outstanding job.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent service provided throughout the buying process.
5/5
GoogleProfessional and efficient service. Would recommend
5/5
GoogleI used Jan Forster to find tenants and would certainly use them again. Lorraine and Holly dealt with things and were always professional and efficient. I had no worries.
5/5
GoogleGreat service and a super friendly and helpful team. They created a feeling that they were behind you every step of the way and genuinely pleased for us!
5/5
GoogleFabulous service from Lorraine
1/5
TrustpilotAwful customer services, hang up your inquiry with disrespect,what a crazy company!
I saw the rightmove advertisement and interested in one Terrace at NE17, I have left message and expressed interest since 24/3/2024, they never get back to me.
1/5
TrustpilotAwful company
Awful company, where you have to do all of the work on their behalf. They lie, twist the truth and cover their backs when they are in the wrong. Avoid at all costs and go with someone else as these will have you paying regardless
5/5
GoogleGreat service from the team and Michelle helped a lot to make it as easy as possible especially for it being my first buy
1/5
TrustpilotDishonest estate agent who lies to…
Dishonest estate agent who lies to buyers about other offers to increase your bids. If you are considering making an offer on a house I would check to see if the house is listed under another EA first to avoid the hassle, if not be firm with them and try to deal with the seller direct
5/5
GoogleVery professional service it was a pleasure to deal with a very helpfull knowledgeable set of girls thanks to you all
5/5
GoogleNice to deal with Lorraine Robinson at the Tynemouth branch who was easy to contact and very helpful with all our queries regarding the sale of our property from start to finish.
1/5
TrustpilotEvicting a family of 6?
Evicting a family of 6?Including an 8 month-old baby, when they're unable to use 4 rooms in their house due to disrepair?Not very Christmassy
5/5
GoogleI have just bought a property through Jan Forster and was delighted with their professional, responsive service. Lindsey Scott deserves a special mention for her tenacious and pro-active approach in helping to ensure that a lengthy and complicated chain of exchanges happened.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotAVOID
Shocking treatment of tenants. Four rooms made unusable due to leaks, damp and electrical faults? Evicting a family at Christmastime? Disgusting and heartless
5/5
GoogleAll aspects of the property sale were handled promptly and professionally with rapid response to emails or phone calls Everyone I had contact with at Jan Forster’s was pleasant friendly and helpful and I am very satisfied with the service providedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe process was easy. I glad with the service received
5/5
GoogleExcellent,friendly service throughout.I would absolutely recommend Jan Forster’s Tynemouth team
1/5
TrustpilotI have a problem with these people too
I have a problem with these people too. After reading all these bad reviews I am starting to feel why even bother.
1/5
TrustpilotDisappointed
Travelled 520 mile round trip to be given a 5 minute viewing on a property. Not advised of this when I made the appointment and when I phoned after the viewing they did not even offer an apology.
5/5
GoogleGot a great team working on selling my house which was sold within 5days of putting it on the market. Always available at the end of the phone to answer any quires I had.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLeah gave me excellent service, would highly recommend.
1/5
TrustpilotTreat tenants awfully
Treat tenants awfully. Mould and leaks, leaving rooms unusable. Happy to evict children before christmas.
1/5
GoogleThey try to convey that they care but are very misleading. A disaster from the start on the sale of our house. Also for a whole day they were unobtainable on the phone. Do not use Jan ForsterNegativeResponsiveness, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jan Forster Estates's North Shields office has 207 reviews across three platforms: 123 on Google, 1 on Yell, 83 on Trustpilot (across the whole business).
Jan Forster Estates North Shields is rated 3.9 out of 5 across all 207 reviews, and 4.5 out of 5 on Google from 123 reviews.
Jan Forster Estates North Shields, 10 Front Street, Tynemouth, North Shields, NE30 4RG.
