Every review we hold for the North Finchley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleEwemove showed no regard for fair treatment. The agent acted unfairly, took the deposit, and reported issues inaccurately. There was a clear lack of honesty in how the situation was handled, and concerns were not dealt with objectively or professionally.
It felt as though their priority was to satisfy the landlord rather than deal fairly with their clients. I would not recommend Ewemove based on this experience
بشار · 20 December 2025
Agent replied · 22 December 2025
Thank you for your comments. This review relates to the same tenancy already responded to. As previously explained, the tenancy ended without the required notice and the property was not returned in a similar condition to the start.
We act on behalf of the landlord and must follow correct procedures. The deposit was protected with the DPS, and any disputed deductions were reviewed independently by them. Decisions made by the DPS are not determined by ourselves.
★★★★★ 5/5
GoogleI’d like to extend my sincere thanks to EweMove - Finchley for their outstanding work in managing the rental of my house. Khilan and Rimple have been exceptional from the start, especially in securing a great tenant. Over the past three years, they have always been available for a chat or to offer valuable advice, which is rare with other agencies. Their proactive and professional approach, along with their attentiveness to both my needs and those of the tenants, has made managing my property effortless and stress-free. I truly appreciate their dedication and have complete confidence that my property is in excellent hands. Thank you again for your exceptional service!!!
Ramakrishna · 14 August 2025
Agent replied · 29 September 2024
Thank you for leaving us such a great review, Ramakrishna. We are so pleased that you were satisfied with our letting services and that you found our agents to be proactive & attentive. We pride ourselves in being an approachable and professional branch of estate agents, so it is great to be recognised for this. If you ever need any of our other services or assistance with anything else, please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
GoogleTom and the team made the process of buying our first home feel really smooth. Tom went above and beyond, was always willing to help and responded quickly. We can't fault anything!
Kara · 25 August 2026
Agent replied · 1 September 2026
Thanks so much Kara for the wonderful review. Tom and team will be thrilled to read your EweMove experience as a first time buyer. Wishing you the very best in your new home 🏡 …
★★★★★ 5/5
GoogleSarah was very cooperative, helpful, and responsive throughout the entire process. She made our move into the property smooth and hassle-free, always answering my calls or getting back to me quickly. We had a great experience and highly recommend her.
Areeba · 27 June 2026
Agent replied · 27 July 2026
Hi Areeba,
Really happy to have helped you move into your new home and I'm sure you will enjoy the village and all it has to offer! If you do need anything you know where I am :)
★★★★★ 5/5
GoogleI had a really good experience of renting a property with EweMove. Shabnam and Khilan have been very professional, fair and kind. They always responded instantly to any query I had. I strongly recommend them, I regret they didn’t have any property for me ro rent in the area I wanted to stay.. I would have loved to stay with them!!!
Magali · 25 December 2025
Agent replied · 15 January 2026
Thank you very much for writing this amazing feedback, Magali. Your positive comments about our letting services have filled us with pride. We're very pleased that you found our service to be professional & fair, and that you'd recommend our services to others, too. Thanks again for sharing,
★★★★★ 5/5
GoogleHighly recommend Tom Pate of EweMove for his enthusiasm, and professional approach to selling our home, nothing was too much trouble and his communication and understanding of our situation was excellent. Also worthy of a mention was Chloe for her after sales support and the excellent response from whole team at Ewe Move.
Diana · 1 February 2026
Agent replied · 1 September 2026
Dear Diana,
Thank you so much for your kind words and for such a glowing recommendation! It … More
★★★★★ 5/5
GoogleWe just bought our first house with Ewe move and couldn't be happier! A massive thank you to all, but especially Marco and Chloe, for answering all our questions and guiding us through the process. Highly recommend!
A · 1 June 2026
Agent replied · 1 September 2026
Thank you so much for your lovely review and huge congratulations on buying your first home!
Buying your first house is such a big milestone, so we’re delighted we could be part of the journey. Marco and Chloe will be so pleased to hear your kind words, helping answer questions and making the process feel as smooth and stress-free as possible is exactly what we aim for.
Thank you again for choosing EweMove and for the recommendation. Wishing you lots of happiness and amazing memories in your new home!
★★★★★ 5/5
GoogleWe found Ben when looking at a possible house. We found Ben to be very professional and knowledgeable and once we are in a position to put our own house on the market we will be in touch with him!
Thanks Ben for all your advise and help it is appreciated. We look forward to speaking with you again in the future.
Nicola · 16 October 2025
Agent replied · 16 August 2026
It’s always great to help, thank you for your kind words!
★★★★★ 5/5
GoogleWe worked with Sarah over many years (1 rental and two sales) and had a very professional and helpful experience and so would highly recommend. Its a tough market with many stakeholders to manage and Sarah always has a practical and cheerful approach. She offers advice but is also flexible and able to follow clients wishes where they might differ.
Veronica · 27 October 2025
Agent replied · 27 July 2026
Hi Veronika
Firstly sorry for the delay in responding, I have just come back from holiday. Thank you so much for your kind words, it was a pleasure working on your behalf for so many years!! I always do my best to please and help customers through the process of renting and selling to get the best outcome for all with as little stress as possible. It's always pleasing to see when customers really feel this has happened :)
I wish you all the very best for the future!
Sarah
★★★★★ 5/5
GoogleKhilan and his team have been managing my rental properties for the last 5 years.
They have always found great tenants, and the service they provide is excellent.
Would always recommend
Pratik · 18 June 2026
Agent replied · 10 June 2026
Thank you for providing us with this brilliant feedback about our property management services, Pratik. Our team strive to deliver a first-class service and will always go above & beyond to make all of our clients happy. Your feedback & continued support are both very much appreciated. Best wishes,
★★★★★ 5/5
GoogleWe were not 100% set on moving when we found a property advertised on rightmove, but when the listing from Ewemove came up, we were amazed at how well presented the property was, so we decided to book a viewing. Upon arrival, we were welcomed in by Khilian, who was genuinely the most straight talking and honest agent I have come across. Questions were answered honestly, and any issues we had he sorted. I don't know how good Khilians negotiation skills actually are as there was no need to negotiate, the customer service received was worth its weight in gold as it was. We moved in and had a couple of teething issues, but these were acknowledged by Khilian & Rimple straight away and fixed to a high standard within 7 days. Really happy with the service & the property, and I cannot recommend them enough!
Luke · 28 February 2025
Agent replied · 7 March 2025
Hi Luke. Thank you very much for taking the time to write this kind and extensive review. Your feedback fills us with pride and we are delighted that you have highlighted that professional & attentive nature of our team. If you ever require assistance with anything else, then we are only ever at the end of the phone. Best wishes,
★★★★★ 5/5
GoogleEweMove are a "breath of fresh air" when it comes to estate agents. They have outstanding customer service and the most proactive of agents we have ever come across. As a new build developer we have sold a lot of houses and EweMove made it a great experience - always responding and chasing where needed, great communication and attention to detail. Before, after and during the process they have been awesome. Connor, Chloe, Harry, James and Russell have been superb when I have interacted with them. I can not recommend them highly enough.
Ian · 1 June 2026
Agent replied · 1 September 2026
Dear Ian, Thank you so much for your fantastic review! We are thrilled to hear that your experience with EweMove has been so positive. Our team, including Connor, Chloe, Harry, James, and Russell, strives to provide exceptional service, and it’s rewarding to know our efforts have made a difference. Your kind words and recommendation mean a lot to us. From everyone at EweMove
★★★★★ 5/5
GoogleTom from EweMove has been fantastic throughout the sale of our property. It was previously advertised with another agent with very little interest, so after speaking to Tom and having him complete a valuation, we decided to move to EweMove in the hope they could sell the house, and within a few weeks we had an offer.
The service Tom has provided throughout the entire process, from the valuation through to completion of the sale, has been 5-star and we can’t thank him enough
Tamara · 1 June 2026
Agent replied · 1 September 2026
Thank you so much for your lovely review. We’re absolutely delighted that Tom was able to help achieve a successful sale after your previous experience on the market.
We really appreciate you putting your trust in EweMove and we wish you all the very best for the future in your new chapter.
★★★★★ 5/5
GoogleLovely agency they are helping me find my new adventure moving from London to the hearty countryside a Ben was very professional and very kind. Going help me find that place. They very prompt in answering all queries. Thanks Ben for all your help. :)
Lucy · 16 February 2026
Agent replied · 16 August 2026
Lucy, happy to help! Your enthusiasm is infectious it was my pleasure, Ben
★★★★★ 1/5
GoogleCommunication was terrible from the start. They took the weekly deposit and decided we didn't pass the referencing checks despite providing bank statements with the required sums. We were not given a reason as to why we suddenly didn't pass the referencing, Shabnam was trying to blame it on homelet and homelet were trying to blame it on Shabnam. They not only didn't give us a valid reason but they also kept our weekly holding deposit.
Please be very careful working with this letting agency and specifically this letting agent. She did the same thing to the people who wanted to rent this property before us, took their holding deposit and decided to not pass their referencing and did the same thing with us.
She pocketed over £800 in under a month and failed 2 people and then decided to just no longer answer the phone.
I will be reporting this to the BBC and Daily mail also. Do not work with this agency or this woman. Save your money and time. They are fraudulent scam artists.
Amarildo · 21 January 2026
★★★★★ 1/5
GoogleIt’s a shame that we were scammed, by Shabnam specifically. We were honest from the very start and provided everything they asked for, we had the correct funds to rent and paid a weekly holding deposit. Communication was terrible from the start. They took the weekly deposit and decided we didn’t pass the referencing checks despite providing bank statements with the required sums. We were not given a reason as to why we suddenly didn’t pass the referencing, Shabnam was trying to blame it on homelet and homelet were trying to blame it on Shabnam. They not only didn’t give us a valid reason but they also kept and didn’t return our weekly holding deposit back. Please be very careful working with this letting agency and specifically this letting agent. She did the same thing to the people who wanted to rent this property before us, took their holding deposit and decided to not pass their referencing and did the same thing with us. She pocketed over £800 in under a month and failed 2 people and then decided to just no longer answer the phone. Scam artists. I will be reporting this to the BBC and Daily mail also. Do not work with this agency or this woman. Save your money and time. They are fraudulent scam artists.
Mel · 21 January 2026
★★★★★ 5/5
GoogleKhilan and Alfie were amazing to deal with. Purchased my flat few years from Khilan, and recently spoke to Alfie. 5 out of 5 stars for them both, so happy with the results. excellent customer service and great advice.
John · 31 March 2026
Agent replied · 6 April 2026
Thanks very much for taking the time to write this great review, John. We're so pleased that you have been happy with our service & advice on all occasions that you have dealt with us. Working alongside you has been a pleasure and your feedback is very much appreciated. Best wishes,
★★★★★ 1/5
GoogleKhilan Shah is supposed show me a rental property in Peterborough. Contacted this company and arrange a viewing. Got a viewing confirmation which is 2 days later. 30 mins before the the viewing, this guy kept saying that i enquired about the property twice, so he needed to cancel the viewing… what a joke… He even implied that this is my fault and did not even apologise for last minute cancellation.
On the phone, This guy sounds extremely rude, unprofessional in many ways. This is only a rental property, God knows what happens when it comes to selling or buying a property…. Such a pain in the bum..
if you are a landlord having a property to let with them Please AVOID AT ALL COST….
If you are a tenant about to view or rent a property with them, you will be greeted with blame and unprofessionalism.
You can read other reviews on google about this guy. He never acknowledges their mistakes and always tries to blame on everyone. This guy is a joke to Ewemove
Answer to your reply: he messaged me to confirm the viewing at 12PM on Saturday 25/01/2025. i replied back “Ok”. (Proof attached) He still went on this review and LIED that I did not confirm the viewing. He is truly dishonest estate agent. For the property I was about to view, it means you are a dishonest landlord too. So lucky that I dont have you as my landlord.
Ngoc · 26 January 2025
Agent replied · 25 January 2025
I'm really sorry to hear about your experience. It sounds like there was a misunderstanding, and I apologise for any inconvenience this caused. We strive to provide a professional and courteous service to all our clients, and it's clear we fell short in this instance.
To clarify, we always text our viewers the day before to confirm they are still attending. In this case, we did not receive a response. We also texted and called on the morning of the viewing to confirm, but unfortunately, there was still no confirmation. I see you have also added a photo of a message I sent to you on Thursday with the viewing for Saturday. Shame you didn't add the entire screenshots showing 4 other messages from me asking for confirmation of the viewing. These messages were on Friday and the Saturday of the viewing itself.
Regarding the advice to other landlords, it's important to note that I am actually the landlord for this property, so it was in my best interest to carry out the viewing. To add this property is now let agreed to one of the viewings we had on the Saturday.
As for reading our other reviews, you are correct that they are all 5-star apart from this and one other, which should not have been left as it has nothing to do with EweMove.
We value your input and are committed to improving our service.
Thank you for bringing this to our attention, and I hope we can resolve this to your satisfaction.
Finally if anyone reading this reply does actually want to see the entire screenshot of the messages, I am happy to share it. I will of course not pass on any of Ngoc's personal information (as in his phone number - even though his screenshot shows my number).
★★★★★ 5/5
GoogleIt was by pure chance that we found Ben and Ewe move, to help us sell our Dad's house. He found us a buyer very quickly and although the process was a little slow, through no fault of Ben's, we got to completion relatively simply. Ben was very professional and helpful and it was nice to use a small local estate agent.
Janet · 16 August 2025
Agent replied · 16 August 2026
A chance encounter indeed, it’ll remind me to stay true to myself and make sure I
continue to walk the streets myself! But it was pleasure to help, although I’d have wished for better circumstances! Love to the family! ❤️
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ Outstanding Letting Agent, Consistently Exceptional Service
EweMove (Huntingdon), supporting the Cambridge and Trumpington areas, has been my letting agent since the summer of 2019, and I can confidently say their service has been exceptional year after year.
Our primary contact, Mrs Sarah Fitton, has consistently exceeded expectations in every respect. Her availability and responsiveness have been outstanding, providing reassurance and clarity whenever needed. No issue was ever too small, whether it related to minor maintenance or more significant home repairs, Sarah always handled matters promptly and professionally.
She has also been excellent at sourcing and coordinating reliable external contractors, ensuring that repairs were carried out efficiently and to a high standard. This removed a significant amount of stress and demonstrated her strong network of trusted local resources.
Equally impressive has been her ability to find reliable, exemplary tenants, taking great care to match the right people to the property. This has resulted in smooth tenancies and peace of mind for us as landlords.
Overall, Sarah’s professionalism, dedication, attention to detail, and genuinely customer‑focused approach have made our experience with EweMove extremely positive. I would not hesitate to recommend both Sarah Fitton and EweMove to any landlord looking for a dependable, proactive, and highly effective letting agent.
Eric · 27 April 2026
Agent replied · 27 July 2026
What absolutely lovely words to read Eric, thank you so much and off course I will always aim to do the very best I can!
★★★★★ 1/5
GoogleI don’t advise anyone to rent from this agency,
If you wish to loose your money and your deposit and many of unexpected amounts.
Go and rent from Ewemove agency.
I don’t like their services , unhelpful team especially Khilan.
Not happy at all.
Jay · 29 December 2025
Agent replied · 4 January 2026
Thank you for taking the time to leave a review. We take all feedback seriously; however, we have been unable to locate any record of you on our system or of any transaction involving our Ewemove Finchley office.
We would welcome the opportunity to look into this further, so please feel free to contact us directly with additional details such as the property address or dates involved. Our aim is always to provide a professional and positive experience for all clients.
★★★★★ 5/5
GoogleFrom start to finish this has been the easiest process I have ever had with an estate agent. The information, explanations and thought process was excellent. Always on hand to help and advise where they could. It is by far the best selling platform there is. Thank you to whole team for making this such an easy and stress free process. Worth every penny.
David · 1 August 2026
Agent replied · 1 September 2026
Thank you so much for your fantastic review David.
We’re delighted to hear that the whole process felt easy, clear and stress-free from start to finish. Your kind words about the team and our service mean a great deal to us.
★★★★★ 5/5
GoogleSo glad we went with EweMove for our recent house sale. Instead of getting a series of inexperienced school leavers to show prospective buyers around our home, we got a seasoned estate agent hungry for a sale. In our case it was Ouali, who was phenomenal! Can’t thank him enough for his hard work in securing our sale and his tenacity in making sure it went through to completion. No hesitation in recommending Ewemove or the powerhouse, tour de force that is Ouali!
Gillian · 18 March 2026
Agent replied · 22 March 2026
Thank you very much for sharing this fantastic feedback, Gillian. Our team are very experienced & knowledgeable and work incredibly hard to make all of our clients happy. We're delighted that you were happy with the service that you received when were marketing your home, and that you would recommend us to others. Best wishes,
★★★★★ 5/5
GoogleI can’t recommend EveMove highly enough! From the moment my flat went on the market, their team was incredibly professional, helpful, and always polite. What really stood out was how consistently they kept me updated throughout the entire process, I never felt out of the loop.
Thanks to their hard work and efficiency, my flat was sold within just 3 months of listing it, which exceeded my expectations. The whole experience felt smooth and well managed from start to finish.
If you’re looking for an estate agent who is proactive, communicative, and genuinely supportive, I would definitely recommend EveMove!
S · 18 March 2026
Agent replied · 22 March 2026
Thanks very much for taking the time to write this brilliant review, S J. We love delivering a friendly & professional service and helping our clients secure an outcome that they're happy with. Making sure that our service is delivered efficiently & proactively is at the heart of what we do. Your feedback is very much appreciated. Thanks again for sharing,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.