Every review we hold for the North Ayrshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDonald Ross Residential Ayr
Donald Ross Residential had already sold our house and our experience in dealing with all members of the team was superb.(please see previous review selling our property) Therefore, we found buying a property being sold by Donald Ross Residential quite straightforward as all our details were on file. I found Maureen & Will very helpful when I rang to ask questions about property and we were also able to view property again once missives were concluded accompanied by Kirsty.
Matilda · 26 July 2023
★★★★★ 5/5
FacebookFrom first contact about wanting to sell our property, Donald Ross kept in contact with a wee call every month to 6 weeks to see how our situation was coming along, they were always very helpful, you know you could contact them for information. That is what draw me to using them.
Avril · 2 September 2020
★★★★★ 5/5
TrustpilotFirst move to Ayrshire
Really pleased with the informative way that Grace was able to impart her knowledge on buying a bungalow in an area we knew very little about. The transaction was very swift and we look forward to moving from Glasgow soonThanks again
Thomas · 7 July 2022
★★★★★ 5/5
GoogleElle gave us a very professional service and helped make sure everything went smoothly !! Would totally recommend, she was very helpful and cheery
Chloe · 10 October 2024
Agent replied · 10 October 2026
Thank you, Chloe, for your fantastic review, we really appreciate it.
We’re delighted to hear that Elle provided such a professional service and helped ensure everything went smoothly for you. It’s great to know she made the experience positive with her helpful and cheery approach.
Thank you for your recommendation, and if we can assist you again in the future, we’d be more than happy to help.
★★★★★ 5/5
TrustpilotDR made the sale of my property as…
DR made the sale of my property as stress free as possible. Their staff in particular Maureen, Fraser and Taylor were extremely helpful and their communication throughout was reassuring. I couldn't have asked for a better service.
Ryan · 10 November 2022
★★★★★ 5/5
TrustpilotTotally satisfied
What can I say ? Well it's been a very worthwhile experience I had with donald ross Residential, from my 1st contact with Tracey Oakley the valuer who gave an accurate appraisal and value of my property ,to the lady helen that does the clerical side and also others I spoke to on the phone etc , I was very impressed by how they kept me right up to date with all viewings and appraisals and after only 10 days my property was sold at a price I was very happy with , would thoroughly recommend this companies proffesionslism, courteous and friendly approach ,👍
Steve · 26 April 2023
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Donald Ross. The agent Taylor was very professional and a credit to the team. Taylor managed to sell our house on Orangefield drive within 3 weeks and gave us regular updates on potential buyers. Highly recommended.
T · 1 April 2022
★★★★★ 5/5
GoogleI would highly recommend Donald Ross as an estate agent all the staff were extremely helpful. Elle dealt with all our needs.
Stuart · 10 October 2024
Agent replied · 10 October 2026
Thank you, Stuart, really appreciate you taking the time to leave a review.
Great to hear the team looked after you and that Elle was able to handle everything you needed.
Thanks again for the recommendation, it genuinely means a lot.
★★★★★ 5/5
TrustpilotExceptional Team, Exceptional Service!
Having just sold our home with Donald Ross Residential we wanted to acknowledge what an exceptional service we received from the whole Team. The professionalism shown, communication and advice given far exceeded our expectations and we cannot thank the Team enough. We would highly recommend Donald Ross Residential and would confidently place our trust in them again for all our property matters.
Karen · 5 April 2021
Agent replied · 22 October 2024
Thank you Karen.
★★★★★ 5/5
TrustpilotExpat returning to Scotland…
As an expat living abroad for the last 30 years, I had no idea what to do, or expect. My son viewed the property on our behalf, and I called Maureen McInnes with an offer. Within 20 minutes we had agreed a price with the seller. We used her recommended solicitors and completed all the initial requirements within a very short space of time with the help of Deanne Riley.Very impressed with their service, professionalism and friendliness. I wouldn't hesitate to recommend Donald Ross.
Drew · 21 February 2023
★★★★★ 5/5
GoogleFrom start to finish, the service was excellent.
To the hilt, professional.
If you want to sell your home in Ayrshire, there is only one place to go and one agent to contact.
Tracy Oakley, once again, thank you for all of your advice and assistance in selling our home.
Theresa · 10 October 2022
Agent replied · 22 October 2024
Thanks very much Theresa your review is so appreciated
★★★★★ 5/5
GoogleElle helped us recently as we started to navigate selling our home. She was really informative and very helpful!
Rozlyn · 10 October 2024
Agent replied · 10 October 2026
Thank you so much for your fantastic review, we really appreciate it.
We’re delighted to hear that Elle was such a great help and that you’d recommend both her and Donald Ross.
Thanks again for choosing us, and if we can help in the future, we’d be more than happy to assist.
★★★★★ 5/5
GoogleFantastic experience both selling and buying houses via Maureen and everyone else who supported. Would not go anywhere else.
Stephen · 10 October 2024
Agent replied · 10 November 2024
Thank you very much for this wonderful review we wish you all the very best in your new home
★★★★★ 5/5
FacebookExcellent service at Donald Ross Kilmarnock, sold our properties in under 2 weeks & helped us buy our new house. Keeping us informed at all times, we dealt with James, Susan & Jacqui all really friendly & helpful, they are a real credit to Donald Ross Residential. Keep up the good work!
Donna · 26 February 2017
★★★★★ 5/5
TrustpilotGreat experience, very pleased
Claire and the team at Donald Ross Residential were so helpful and professional in discussions between us and the seller andassisted in our offer being accepted. The process was easy and stress free thanks to their experienced contribution. Enjoyable to deal with.
Deborah · 20 July 2021
★★★★★ 5/5
TrustpilotDonald Ross are a first class company…
Donald Ross are a first class company to deal with when buying a home , Maureen was an absolute pleasure to deal with.
JM · 25 July 2023
★★★★★ 5/5
TrustpilotSeamless Experience.
Seamless Experience.The Donald Ross team were great from start to finish. Previously dealt with them to sell my flat and it was a no brainer to go back when selling my house. Whole team has been very helpful throughout and a pleasure to deal with. Stand out point for me has been Phil from Ginger Square Media. Kindly done the exterior and interior shots on 2 different days for me, and was happy to show me the photo's and how they would be created. Great experience, would recommend without a doubt.
Bryce · 3 October 2022
★★★★★ 5/5
FacebookWant to thank staff at Donald Ross, James, Shirley, Claire and especially Nicola for being so professional and helpful from start to finish. Kept us updated at all times throughout the process. A huge thanks goes to Phil and his colleague for amazing photos and video footage.
Ann · 16 August 2019
★★★★★ 5/5
TrustpilotThank you to Taylor and Maureen for all…
Thank you to Taylor and Maureen for all their help with supporting us to purchase our new house in Scotland! Fantastic service from arranging the viewing, seeing the house and notifying us of the acceptance of our offer!
Jayne · 26 November 2021
★★★★★ 5/5
TrustpilotDonald Ross at Ayr
Donald Ross at Ayr were excellent in our dealings with them during the sale of our property. They kept us updated through all the processes and negotiated an excellent price on our behalf. Delighted and recommended to others.
Ashley · 9 November 2021
★★★★★ 5/5
TrustpilotIncredible service
Incredible service from Donald Ross from start to finish. Special thanks to Fraser, Maureen, Helen and Nicola for all their help. So appreciated and I will be recommending them to anyone who wants to sell.
Jennifer · 26 March 2022
★★★★★ 5/5
TrustpilotFrom beginning to end Donald Ross were…
From beginning to end Donald Ross were brilliant. Maureen, Tracey, Jen and James all provided a fabulous service which meant my property was sold in just 5 days. I got a very competitive price, my needs as a seller we’re met and frankly I can’t thank them enough. I would thoroughly recommend their product to others.
Carolyne · 19 May 2021
Agent replied · 22 October 2024
Wow Carolyne, thank you for the very positive review.
★★★★★ 5/5
TrustpilotFrom start to finish Tracey kept us up…
From start to finish Tracey kept us up to date and informed, and made the whole buying and selling experience totally stress free. Would highly recommend.
Colin · 14 March 2023
★★★★★ 5/5
TrustpilotWe were very impressed by the Donald…
We were very impressed by the Donald Ross team, from the minute we had our old house valued, to the support we received up to and including our moving date.
They were extremely professional and went over and above to assist us when needed.
Would most definitely recommend!!
Linda · 2 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
