Trusted Agent profile · North Ayrshire
★★★★★
407 reviews across 3 platforms
9B Riverway Retail Park, Irvine, KA12 8AG, North Ayrshire, KA12 8AG
Donald Ross Estate Agents Ltd's office in North Ayrshire, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 407 reviews on three platforms, including 46 Google reviews rated 4.9.
46
Reviews on Google
This office
96
Reviews on Facebook
Business-wide
265
Reviews on Trustpilot
Business-wide
Every review we hold for the North Ayrshire office, from every platform, shown as written. First names only.
5/5
GoogleGreat team working in Irvine. Responded to emails and calls promptly. Very helpful with advice and even checked in to see how we are doing after our new house move. Happy with the service
Thank you very much for the 5 star review of our service we are so appreciative of your comments
5/5
TrustpilotExceptional Team, Exceptional Service!
Having just sold our home with Donald Ross Residential we wanted to acknowledge what an exceptional service we received from the whole Team. The professionalism shown, communication and advice given far exceeded our expectations and we cannot thank the Team enough. We would highly recommend Donald Ross Residential and would confidently place our trust in them again for all our property matters.
Thank you Karen.
5/5
TrustpilotExpat returning to Scotland…
As an expat living abroad for the last 30 years, I had no idea what to do, or expect. My son viewed the property on our behalf, and I called Maureen McInnes with an offer. Within 20 minutes we had agreed a price with the seller. We used her recommended solicitors and completed all the initial requirements within a very short space of time with the help of Deanne Riley.Very impressed with their service, professionalism and friendliness. I wouldn't hesitate to recommend Donald Ross.
5/5
Trustpilotdonald ross in particular naomi withcard
the experience of selling our home was exceptional due to the professionalism of donald ross staff, particularly naomi witchard who guided us through the entire process and as our main point of contact was always receptive and able to deal with any issues or points of clarification that we had.
5/5
GoogleFrom start to finish, the service was excellent. To the hilt, professional. If you want to sell your home in Ayrshire, there is only one place to go and one agent to contact. Tracy Oakley, once again, thank you for all of your advice and assistance in selling our home.
Thanks very much Theresa your review is so appreciated
5/5
FacebookExcellent service at Donald Ross Kilmarnock, sold our properties in under 2 weeks & helped us buy our new house. Keeping us informed at all times, we dealt with James, Susan & Jacqui all really friendly & helpful, they are a real credit to Donald Ross Residential. Keep up the good work!
5/5
TrustpilotGreat experience, very pleased
Claire and the team at Donald Ross Residential were so helpful and professional in discussions between us and the seller andassisted in our offer being accepted. The process was easy and stress free thanks to their experienced contribution. Enjoyable to deal with.
5/5
TrustpilotDonald Ross are a first class company…
Donald Ross are a first class company to deal with when buying a home , Maureen was an absolute pleasure to deal with.
5/5
TrustpilotSeamless Experience.
Seamless Experience.The Donald Ross team were great from start to finish. Previously dealt with them to sell my flat and it was a no brainer to go back when selling my house. Whole team has been very helpful throughout and a pleasure to deal with. Stand out point for me has been Phil from Ginger Square Media. Kindly done the exterior and interior shots on 2 different days for me, and was happy to show me the photo's and how they would be created. Great experience, would recommend without a doubt.
5/5
FacebookWant to thank staff at Donald Ross, James, Shirley, Claire and especially Nicola for being so professional and helpful from start to finish. Kept us updated at all times throughout the process. A huge thanks goes to Phil and his colleague for amazing photos and video footage.
5/5
TrustpilotThank you to Taylor and Maureen for all…
Thank you to Taylor and Maureen for all their help with supporting us to purchase our new house in Scotland! Fantastic service from arranging the viewing, seeing the house and notifying us of the acceptance of our offer!
5/5
GoogleThe service and help we received from Elle was great! Would totally recommend DR to anyone.
5/5
GoogleElle was a great help, i would highly recommend her and DR to anyone! thanks again
5/5
TrustpilotDonald Ross at Ayr
Donald Ross at Ayr were excellent in our dealings with them during the sale of our property. They kept us updated through all the processes and negotiated an excellent price on our behalf. Delighted and recommended to others.
5/5
TrustpilotIncredible service
Incredible service from Donald Ross from start to finish. Special thanks to Fraser, Maureen, Helen and Nicola for all their help. So appreciated and I will be recommending them to anyone who wants to sell.
5/5
TrustpilotFrom beginning to end Donald Ross were…
From beginning to end Donald Ross were brilliant. Maureen, Tracey, Jen and James all provided a fabulous service which meant my property was sold in just 5 days. I got a very competitive price, my needs as a seller we’re met and frankly I can’t thank them enough. I would thoroughly recommend their product to others.
Wow Carolyne, thank you for the very positive review.
5/5
TrustpilotFrom start to finish Tracey kept us up…
From start to finish Tracey kept us up to date and informed, and made the whole buying and selling experience totally stress free. Would highly recommend.
5/5
GoogleElle was so friendly and provided us with great service. I would definitely recommend DR!
1/5
TrustpilotI have no idea how people rent a…
I have no idea how people rent a property from this company, I have applied multiple times and don't even get a viewing despite being told I WILL be contacted, I can be the first to say id like to apply, no problem youd think. Property let, same again, and again, once I have had an email saying sorry the property has gone, no I didnt get a viewing at that one either!!! Useless
5/5
GoogleHighly recommend Donald Ross Irvine, I had a market appraisal done by Tracey as i am considering selling , I was very happy with the appointment. Tracey explained everything in layman’s terms and I will be contacting them again soon. Great service thanks. Regards David
Thank you very much for your 5 star review Mr Martin delighted to be of service to you
5/5
GoogleOutstanding service from a great team! Always available to assist with even the smallest query it made the process feel stressless from start to finish. I would highly recommend to anyone looking to buy or sell & wanting both professionalism but also that personal touch.
Kat thank you so much for your fantastic review, we love what we do and are delighted to be recognised for our hard work
5/5
GoogleGreat bunch of people. Very calming influence on me. Very approachable and very helpful.
Thank you Ross we are delighted to receive a 5 star review from you and the team wish you all the very best for your future
5/5
GoogleI have used Tracey on a few occasions when selling my property and looking for property. She was always available when I needed some guidance or advice. Her professionalism and knowledge is invaluable. Wouldn’t use anyone else, she’s an absolute asset to Donald Ross.
Tracey is an incredible asset to Donald Ross, thank you for the 5 star review!
5/5
TrustpilotMy experience with all at Donald Ross…was excellent
My experience with all at Donald Ross has been a very smooth relaxed experience.Everything went to plan in most professional way you could imagine.I will be back xx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Donald Ross Estate Agents Ltd's North Ayrshire office has 407 reviews across three platforms: 46 on Google, 96 on Facebook (across the whole business), 265 on Trustpilot (across the whole business).
Donald Ross Estate Agents Ltd North Ayrshire is rated 4.7 out of 5 across all 407 reviews, and 4.9 out of 5 on Google from 46 reviews.
Donald Ross Estate Agents Ltd North Ayrshire, 9B Riverway Retail Park, Irvine, KA12 8AG, North Ayrshire, KA12 8AG.
