5/5
TrustpilotWe were looking for a bungalow where…
We were looking for a bungalow where dogs were allowed and Jessica helped us with a lovely property ,she was very professional and friendly and made sure we were happy with our new rental.
Trusted Agent profile · Normanton
Richard Kendall Normanton reviews
★★★★★
964 reviews across 2 platforms
10 High Street, Normanton, WF6 2AB
Part of Richard Kendall, see every office.
Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 964 reviews on two platforms, including 107 Google reviews rated 4.8.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Normanton.
Reviews
Every review we hold for the Normanton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic Service
Suzanne and colleagues were brilliant - very patient when I had a wobble and always keeping me up to date with where we were. Brilliant service.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotFantastic service letting our property
Amy at Richard Kendall takes care of letting our property in Wakefield since we moved abroad. She provides a fantastic service and takes care of everything for us with no hassle at all. It's a weight off our mind knowing we don't have to worry about anything with the property. Highly recommended.
5/5
TrustpilotExcellent service to Donna
Excellent service to Donna, and staff, pushed the sale thro, kept in contact all the time. With the solicitor, well recommend, would go with them again. Excellent
4/5
TrustpilotBuyers best friends
We where the buyer of a property which richard kendal estate agents where selling. They kept us in the loop every step of the way. Wonderful people. Dedicated to making it work
5/5
TrustpilotKaren Marijewko house sale
Karen Marijewko handled our house sale very professionally. We were kept informed every step of the way especially with Karen's weekly calls. The advice she gave was extremely helpful and as such was able to take any stress out of the equation. Well done Karen and thanks
5/5
TrustpilotKaren Marijewko
I have recently sold a house through Richard Kendall and am delighted with the service received from Karen Marijewko. Any property transaction can be stressful at times, but Karen has managed the whole process effectively and professionally and helped to keep everything on track. I really appreciate everything you've done to get this over the line.
5/5
TrustpilotI have been with Richard Kendall for a…
I have been with Richard Kendall for a number of years. The customer service is first class, I have never had an issue. My recent re-rental was very fast and very smooth, taking feedback of requirements and suggestions from Richard Kendalls. The communication from Jess through the process was also exceptional.
5/5
TrustpilotGood communication the whole way…
Good communication the whole way through and quick to answer any queries or concerns. Recommend Richard Kendal as a brilliant estate agent to use
Agent replied · 15 June 2024
Thank you for the review
5/5
TrustpilotFirst class service
First class service from start to finish. Achieved a quick sale. Always kept updated by Karen Marijewko who was professional and friendly throughout. Karen looked after our sale from day one and was an absolute star.
5/5
TrustpilotExcellent staff
All of the staff have been efficient and professional throughout the property selling process. My personal journey has not been the most straight forward, how ever Shireen and Catherine have ensured that we achieved the sale through to completion. I would certainly recomend Richard Kendall in the future.
5/5
TrustpilotExcellent service from richard kendal…
Excellent service from richard kendal from start to finish always phoning with updates and tjankyou to karen Marijewko would defiantly use again
1/5
TrustpilotI would not recommend Richard Kendalls…
I would not recommend Richard Kendalls to sell your house, due to poor service and if want update they are very slow. If raise a complaint and ask for an update they ask what complaint.
Agent replied · 15 June 2024
Further to your review we would comments as follows: Your sale was agreed on 3rd September after you pulled out of the sale with your purchasers in August. You completed on 27th November. Your transaction took 12 weeks from sale agreed to completion, which included delays for your purchasers mortgage valuation due to Covid 19. Given that sales are now taking as long as up to 16 weeks, and in many cases even more due to the current market pressures that we are all facing, I would argue that the sales progression was reasonable and efficient. You originally put pressure on the whole chain to complete on 20th November, with consistent emails to your negotiator, some of which were entirely inappropriate. You changed this date at very late notice and at this point informed us you would not be dealing with Richard Kendall as you would be liaising directly with your buyer. However as you will note, you continued to email us and we continued to act on your behalf to a successful exchange and completion. At no point have you written to us to complain about our services. Throughout the process your only complaint was quite clearly with your purchasers solicitor. You emailed us over a week ago asking for a response to your written complaint, we asked for you to re-send your complaint as we had not received one. We still have not received a copy from you, however you have found it necessary to leave a review on TrustPilot.To confirm, the negotiator acting for you on the sale of your property was prompt, proactive and supportive to you throughout the entire process and responded to all communication whether it be by email or verbally. We are sorry you have found it necessary to complain in such a manner, however as always should you wish to discuss this matter personally or provide us with a written complaint, we would be more than happy to address any issues you have.
4/5
TrustpilotAdvertisement of properties could do…
Advertisement of properties could do with being made a little more personal rather than feeling like a copy and paste exercise. The office was excellent at keeping me up to date throughout the whole process of my sale. Avoid using their suggested mortgage advisor as he rarely returns calls or replies to emails.
5/5
TrustpilotRichard Kendall I would recommend
Richard Kendall looked after me from beginning to end kept me upto date I would recommend them very friendly staff Long established company you can’t go wrong
Agent replied · 15 June 2024
Thank you for leaving a 5* review
5/5
TrustpilotDonna and Suzanne have been absolutely…
Donna and Suzanne have been absolutely outstanding from beginning to end helping me through every step of selling and buying , I can’t speak highly enough of them both , a credit to your business and if ever I need to do this again you will be the first to know , thank you for everything
5/5
TrustpilotKelly at Richard Kendall is fantastic
Kelly at Richard Kendall is fantastic. Always at the end of the phone to help with any situation that arises on any of our 10 plus portfolio managed by Richard Kendall. She always goes above and beyond. We wouldn't want our properties looked after by anyone else!
5/5
TrustpilotRecently bought a house through Richard…
Recently bought a house through Richard Kendall. We had weekly updates from Karen Marijewko, she kept us up to date with everything and helped us to get the completion sooner than we anticipated. Thanks again!
5/5
TrustpilotKendal’s gave excellent professional…
Kendal’s gave excellent professional but friendly service. Liz , In particular went out of her way to keep me updated and chased things up for me. I would highly recommend the company forSelling or buying from. I send them years ago and the service is still of a high quality 10/10
5/5
TrustpilotExcellent service and communication
Excellent service and communication. The team are super friendly and really helpful.
Agent replied · 15 June 2024
Thank you for leaving a review
4/5
TrustpilotJoanne & Amanda showed perseverance and…
Joanne & Amanda showed perseverance and determination is selling this slightly tricky property. The purchaser experienced "mortgage" problems but they were skilfully "managed" through the process.
Agent replied · 15 June 2024
Thank you for your review.
5/5
TrustpilotVery helpful
Very helpful and always kept me up to date when solicitors wouldn’t. Thank you for making my purchase quick and easy.
Agent replied · 15 June 2024
Thank you for leaving a review
5/5
TrustpilotStaff at the Wakefield branch of Richard Kendall
Staff at the Wakefield branch of Richard Kendall have all been super efficient when dealing with the sale of my parents home. They have kept me informed of every stage of the process and I always felt able to contact them with any queries or question that I may have. Nothing is too much trouble.
5/5
TrustpilotGreat service
Great service! From the kindness and sensitivity of the valuer Roger Hall to the excellent photographer and finally, the proactive and friendly Liz Cooke who was with us all the way to get my Dad's property sold. Thoroughly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Normanton.
