5/5
Excellent customer service and communication from Amanda. Thank you!
Agent replied · 28 August 2024
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Trusted Agent profile · Normanton
★★★★★
964 reviews across 2 platforms
10 High Street, Normanton, WF6 2AB
Part of Richard Kendall, see every office.
Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 964 reviews on two platforms, including 107 Google reviews rated 4.8.
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Every review we hold for the Normanton office, from every platform, shown as written. First names only.
5/5
Excellent customer service and communication from Amanda. Thank you!
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5/5
100% value for money PLUS stress reducing way to sell a property
From the initial evaluation right through to the end exchange, the load and responsibility of selling my house was totally absorbed by the Richard Kendall team - Liz and Joanne - Thankyou! I had the utmost trust and faith that they had my best interests at heart. I made a life changing move with their expert help.
1/5
Anyone else but these!
Where to start... My family and I viewed a house that we wished to buy through this estate agent, we viewed it twice and liked it. We immediately got ourselves a mortgage approval and had an offer (almost the asking price) accepted straight away. We instructed this estate agent to then sell our house.We were responsible for all but one of the many viewings we had, simply because Richard Kendall estate agents "didn't have time or availability" to show people around. This meant time off work and cancelling evening and weekend plans to accommodate.After a few weeks, we received a call to tell us that we have had an offer (which was a reasonable one) but they had since sold the house that we were intended to buy.When I asked Amanda Dyson how this had happened without our knowledge she immediately claimed that they had not withheld this information from us and it was merely a coincidence - a strange response given that I had never suggested this in the first place.It seems that we were expected to "just move somewhere else" by these people.I'll leave the reader to decide whether this was a coincidence or, as Amanda herself suggested - something else a little more sneaky.I was then told that we could put in a higher offer to win back the house - DURING THE SAME CALL I was then (in an obnoxious and arrogant tone of voice) told that we "wouldn't be in a position to proceed" anyway because they didn't know what position the new buyer would be in.Once this call ended we then received an email informing us that nobody was actually buying our house?!We have been very keen in both buying and selling through Amanda & Nikki at Richard Kendall but the way we have been treated through this journey has been shocking.In my experience they are unprofessional, rude and arrogant. Very disappointing.
4/5
Great service
Great service. Professional and helpful. I would recommend.
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5/5
What made my experience great was the…
What made my experience great was the communication between myself and Karen, she’s was so informative and kept me in the loop with every step (better than my own solicitors!!) She was amazing from start to finish and if I ever sell in the future I will certainly be asking Karen to help me!
4/5
Great service selling through Richard…
Great service selling through Richard Kendall. All the team did a fantastic job. Would use again
Thank you so much for leaving a review
5/5
Great Communication
Just completed a purchase with Richard Kendall and was assisted by Karen Marijewko throughout. She was always helpful and either picked up the telephone immediately or returned calls promptly.
Thank you very much for leaving a review
5/5
Great Service
This is the second time I've used Richard Kendall to find new tenants for my property. It was again a very professional service from the first phone call, nothing was too much trouble. I was given really helpful and timely advice when needed. Will be using Richard Kendall to find my next tenants when the house becomes vacant again. Highly recommend them.
5/5
Really appreciate the communication…
Really appreciate the communication with Richard kendal in helping us with our rental. Great bunch of staff & thank you all.
Thank you so much for leaving this review.
5/5
Karen Marijewko - Brilliant Professional
We acquired a property from Richard Kendall....Karen Marijewko was superb! Super helpful and informative throughout the process, more so than even our solicitors! Really professional to deal with and was always proactive. We now know who to recommend for any future purchasers or sales!
5/5
Brilliant service
From start to finish, dealing with Richard Kendall was a pleasure. Nothing was too much trouble and it made for a smooth process to collection of our keys for our forever home.
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5/5
I have recently purchased a house…
I have recently purchased a house through Richard Kendall’s and Karen Preece has helped the sale go as smoothly as possible with weekly updates and happy to help with any queries I’ve had.
Thanks so much for your review
5/5
Suzanne Jordan
All thanks to the tenacity, professionalism and warmth of Suzanne Jordan. Without her I think we would have thrown the towel in and given up. Thank you to you and your team.
5/5
Everyone was super helpful
Everyone was super helpful, every response was quick and speedy. The whole process of renting with Richard Kendall was a positive experience and would definitely recommend
5/5
Good Service
I would recommend Richard Kendall to anyone. They sold my bungalow within a week. The staff were friendly and I was kept well informed throughout the sale.
Thank you so much for the review
5/5
Karen and the team were brilliant
Very helpful throughout, Karen Marijewko rang me weekly with updates and kept our buyer happy throughout the process.
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5/5
A superb service.
A superb service from both Jo and Liz. They were professional and efficient at every turn. They visited our property and were consequently very knowledgeable when buyers had questions. They were able to assist us with all our issues during our sale. We would not hesitate to recommend Richard Kendall Hallmark.
5/5
Collected the keys for our property…
Collected the keys for our property today, Sarah at the Castleford branch was great and responsive through out. Was nice to receive the gift box when receiving the keys.
Thank you for your review
5/5
Great communication throughout and…
Great communication throughout and friendly.
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5/5
Easy house sale
Quick sale of my property. They understood my needs and priorities. The process was very streamlined.
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5/5
Helpful throughout the process
Helpful throughout the process, they even helped break down most of the jargon into bitesize English! Very happy with the outcome. Many thanks to Richard Kendall and all staff there.
Thank you for the 5* review
5/5
We were more than happy with the…
We were more than happy with the service we received.Very friendly efficient and polite staff. Will definitely use again and recommend to anyone who wants to buy or sell a property.
Thanks so much for your review
5/5
Fantastic
Fantastic, polite and very friendly service. Would highly recommend as were very helpful.
Thank you for the review
5/5
Seamless sale of my property from start…
Seamless sale of my property from start to finish, highly recommend
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Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Normanton.