Richard Kendall Normanton reviews

★★★★★ 5/5

Trustpilot

I've used other agents in the past but…

I've used other agents in the past but Kendalls were helpful every step of the way. They followed up and kept us informed off progress.

Stephen · 13 June 2022

★★★★★ 5/5

Trustpilot

Excellent customer service

Excellent customer service from valuation through to completion. Constantly kept everyone informed and were always on hand to help. Special thanks to Alison and Lucy

Jacob · 9 June 2022

★★★★★ 5/5

Google

Extremely helpful Estate Agents who communicated regularly with us as buyers on a weekly basis which was always very accurate. Thank you particularly to Sarah who was great.

Adam · 29 August 2023

★★★★★ 5/5

Trustpilot

Great experience

I purchased a property through Richard Kendall and I have nothing but praise for them. I had Shireen looking after us throughout. Making the whole experience, as a first-time buyer, clearer and stress free. Thank you.

Isaac · 11 December 2022

★★★★★ 5/5

Trustpilot

I sold my property through their…

I sold my property through their Wakefield branch and Joanne and Amanda were fabulous. Very supportive and always up-to-date with information. Extremely helpful. I would highly recommend.

Susan · 27 January 2022

★★★★★ 5/5

Trustpilot

Very good service,nothing was too much…

Very good service,nothing was too much bother and they kept me informed at every stage of the sale,it was a five star service

Alan · 24 November 2023

★★★★★ 1/5

Trustpilot

Would never use them again....got…

Would never use them again....got eviction notice 2 days before Christmas. ..numerous problems with the property that have not been resolved in the last 3 years .....asking for copies of all paperwork for the rental and still not available 24 hours later

Debbie · 19 January 2022

★★★★★ 5/5

Trustpilot

Utterly professional..

We have several rental properties now and I employ RK to manage them all as they are utterly professional over the course of both sales and lettings dealing with Matt, Jessica, Amy, Jade and the office manager Carol. I have had some issues with tenants but thankfully they have helped sort them out quickly. I would have no qualms in recommending them!

Boza2211 · 24 April 2023

★★★★★ 5/5

Trustpilot

A positive experience

It was a pleasure using the services of Richard Kendall Estate agents. Amanda and Joanne provided excellent service in helping us sell our property. They are professional, friendly and tirelessly hardworking personalities who made the whole experience of selling a property a positive one. I highly recommend using Richard Kendall if you are looking to sell a property, first foremost because of their dedicated and wonderful staff.

Daksha · 26 October 2022

★★★★★ 5/5

Trustpilot

Absolutely Brilliant

Richard Kendall were absolutely fantastic throughout the process. Everyone that we dealt with on the phone and through email were very friendly, and excellent at giving us updates and chasing the solicitors whenever necessary. Would recomment

Jonathan · 7 September 2022

★★★★★ 5/5

Trustpilot

Kept up to date throughout the sale of…

Kept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!

Amy · 19 January 2024

★★★★★ 1/5

Trustpilot

Would not recommend :-)

Richard Kendall where the estate agents acting on the purchase property. (JAM) The individuals involved persistantly tried to jeprodise my Sale which was going through with another Estate Agent, advising my buyer to pull out.. meaning the whole chain would of fell through and their Clients sale would of also fell through as we would of been unable to purchase. Very unprofessional and worrying, would not use.

Tyler · 29 September 2022

★★★★★ 5/5

Trustpilot

Mandy Bennett @ the ossett branch was…

Mandy Bennett @ the ossett branch was great from start to finish, she was professional in every aspect and made the whole process so easy and stress freeThank you Mandy

Cathryn · 19 March 2023

★★★★★ 5/5

Trustpilot

Great Service!

First time buyers and wasn’t really sure what the process was but Mandy couldn’t of helped more, she was so supportive, happy, polite and kept us updated every step of the way. Real thanks to her and highly recommend Richard Kendall.

Ben · 7 November 2021

★★★★★ 5/5

Trustpilot

Excellent communication throughout the…

Excellent communication throughout the process with first class support when needed.

Neil · 4 June 2024

★★★★★ 5/5

Trustpilot

Nothing too much trouble

Nothing too much trouble. I had accompanied viewings on both properties and they went the extra mile.

Ganty · 2 February 2024

★★★★★ 5/5

Trustpilot

Helpful and attentive

Very attentive and helpful team - shout out to Karen Marijewko for her help throughout our move.

Joe · 4 November 2022

★★★★★ 1/5

Trustpilot

Promised me the world to get me on…

Promised me the world to get me on their books, they said they had people waiting for properties like mine, even in London. Had 4 viewings in 3 months. Terrible communication, I had to contact them all the time, they knew I wanted a quick sale, said no problem with a house like mine as it was quirky, that soon became a negative, as did school holidays, coming up to Christmas, excuse after excuse, would never recommend them to anyone.

John · 30 October 2019

★★★★★ 5/5

Trustpilot

Prompt and helpful responses

We always get a quick response from Amy who has dealt with us since we moved out for the very first time. She’s always been very prompt and helpful.

Karen · 6 March 2023

★★★★★ 1/5

Trustpilot

We are in a position to buy immediately…

We are in a position to buy immediately even though our property is currentley on the market ( booked with viewings). We called Richard Kendall Estate Agency to enquire about a property and to arrange a viewing. We established with a member of staff that an agent was already at the property to show around another couple. As we live less than 10 minutes from the property we suggested that it would be good use of the agents time for us to view the property after or before the already arranged booking (10mins internal viewing was all we required) as the location gardens etc was already established. Astonishingly, we were advised this was not possible as they only arrange one viewing at a time in half hour slots. Although they only had one booking arranged there was no flexibility to add another.Given our purchasing position and proximity to the property this approach seems a a little short sighted and is definitely not in the the interest of the Seller or the Buyer.One particular member of staff in the office was actually quite dismissive and lacked any kind of common sense.To top things off, despite "saying" the Agency offers flexible viewings during the week, (People do have to work) ...early evening viewings are non-existent and the first chance we could be offered would be the following weekend!Finally I must point out this wasn't a property new onto the market !. And we are a serious buyer in a good position to proceed. This is the vendors loss.Andrew Jones

Andrew · 28 July 2019

★★★★★ 5/5

Trustpilot

Great service

Great service, always willing to help no matter the enquiry. Very friendly staff. Highly recommended.

Chris · 18 February 2024

★★★★★ 5/5

Trustpilot

Elizabeth Cooke dealt with the case…

Elizabeth Cooke dealt with the case very well, despite delays in the sale due to various reasons related to solicitors' searches and legal matters, she provided a great service.

SA · 24 December 2024

★★★★★ 5/5

Trustpilot

Just sold my mother in laws house with…

Just sold my mother in laws house with Richard Kendall, very professionally handled from start to finish with Karen Preece there to guide us and keep us informed throughout the whole process, thanks.Would definitely use again.

Stephen · 4 May 2022

★★★★★ 5/5

Trustpilot

Excellent

Excellent, personalised and considered service from start to finish of our sale and purchase! The valuers came promptly and valued our property fairly, the images of the house were of a high standard, the house was on the market quickly and the RK sales team were professionally on top of viewings and negotiations! We found the whole process to be very positive and we would definitely use again!! 5* service

Leigh · 19 January 2022