Every review we hold for the Normanton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRichard Kendall sold my house :)
I used Richard Kendall as the agents to sell my property and throughout the process any contact with staff was made easy as they were all very helpful & polite. I mainly dealt with Elizabeth Cooke throughout the course of the sale who was excellent. She always seemed very happy and eager to help & was accomadting when I wanted to contact my buyers with any queries and always replied immediately whether that be by email or phone call, but usually both! I would definitely use Richard Kendall again in the future
Sam · 19 June 2024
★★★★★ 5/5
TrustpilotFirst of all I would like to thank…
First of all I would like to thank Alice duckett for helping me and my family find a family home she was so helpful and professional I would highly recommend anyone that is looking at renting or buying a home to do it with Richard kendall thank you again
Domonique · 22 May 2024
Agent replied · 15 June 2024
Thank you for leaving a review for Alice.
★★★★★ 5/5
GoogleSarah was fantastic. Would recommend Richard Kendal. Thankyou to the team for their hardwork
Andy · 3 September 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave a review for Sarah
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service received from this business in assisting me in selling a property. Big shout out to Karen Marijewko for her help in getting the sale over the line and in keeping me fully updated throughout the whole process. Your support and professionalism has been very much appreciated. Thank you
Julia · 28 March 2024
Agent replied · 15 June 2024
Thank you for leaving a review.
★★★★★ 5/5
TrustpilotThe process has been smooth sailing due…
The process has been smooth sailing due to the help and cooperation provided by Alice, she has been very helpful and polite through the full process of the journey. We really appreciate all the help
Aiesha · 21 April 2026
Agent replied · 27 May 2026
Thank you so much for your kind review. We are delighted to hear that Alice helped make the process feel smooth and supported you so well throughout. Being helpful and approachable is exactly what we aim to provide. We will be sure to pass your lovely comments on to Alice. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotGreat service once again from Richard…
Great service once again from Richard Kendall in selling our house. Special thanks to Karen Marijewko who was our contact throughout the sale, right from receiving the offer on our home, Karen kept in regular contact by email and phone, keeping us up to speed on progress. Thank you Karen!
Ms · 29 March 2024
Agent replied · 15 June 2024
Thank you for leaving a review
★★★★★ 1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service. I bought a house with them and sold my house using them too. Lucy from the ossett branch called me twice with updates during the whole process. Everytime you called she was “away from her desk” and would call you back. She never did. They need to employ better staff who actually care. I think Lucy was the office manager too so you’d think she’d set an example. Don’t use them. They will over value your house it won’t sell then you have to reduce it. Why not give an accurate price originally. Shocking service.
Lucie · 2 May 2024
★★★★★ 5/5
TrustpilotJust sold and bought a house through…
Just sold and bought a house through Richard Kendall. I can’t praise them enough. Karen and Emily for their first class service. Always on hand with advice and guidance. Communication was first class. Checking in weekly to keep me updated. Thank you
Karen · 19 February 2026
Agent replied · 21 March 2026
Thank you so much for your wonderful review.
We are delighted to hear that Karen and Emily provided such first class service and were there with advice and guidance throughout your sale and purchase. Regular updates and clear communication are so important, so it is great to know this helped keep everything on track for you.
We will be sure to pass your kind words on to them both.
Wishing you every happiness in your new home.
★★★★★ 5/5
TrustpilotRecently completed on a purchase via Richard Kendall
Recently completed on a purchase via Richard Kendall.I had found them to be very approachable, understanding and supportive through this purchase.Throughout, Karen Marijewko provided informative updates and chased where needed to ensure that the purchase went through without much fuss.Certainly would recommend and look forward to working with Karen and the team again.
DRM · 17 January 2024
Agent replied · 15 June 2024
Thank you so much for leaving a review for Karen.
★★★★★ 5/5
TrustpilotKaren Marijewko was excellent all the…
Karen Marijewko was excellent all the way through the sale of my property
Martin · 26 May 2026
★★★★★ 5/5
TrustpilotKaren Marijewko went above and beyond
Karen went above and beyond to keep us in the loop at all times when buying our new property, and I truly believe she had our best interests at heart throughout the entire process. In hindsight, we wish we had sold our property with Richard Kendall, but we had already signed a contract with a different one. We are now living in our dream home, and I have to keep pinching myself!
Mary · 4 September 2024
★★★★★ 5/5
TrustpilotI recently sold and bought a house…
I recently sold and bought a house using Richard Kendall's in Wakefield.Very good experience,Donna and Joanne were very helpful through out my journey,if I had any queries,they were happy to talk through anything I wasn't sure about.Well done girls,I will definitely recommend Richard Kendall's to my family and friends if moving home.
Zoe · 18 January 2024
Agent replied · 15 June 2024
Thank you for leaving a review for Joanne and Donna.
★★★★★ 5/5
TrustpilotI have delt with Richard Kendalls for…
I have delt with Richard Kendalls for some time. Everyone there work very hard great team. Thanks to Kelly I managed to rent my house out at the last min. She realy went the extra mile to complete. Many thanks to Sarah ( Normanton office) for all her hard work with 201 house sale.
David · 28 November 2023
Agent replied · 15 June 2024
Thank you for leaving a review
★★★★★ 5/5
TrustpilotMiranda dealt with our house sale from…
Miranda dealt with our house sale from start to finish. She was absolutely amazing! Chasing enquiries and keeping us updated with progress was done with absolute commitment to us.
Steve · 20 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Miranda supported you so well from start to finish and showed such commitment throughout your sale. Keeping you updated and chasing progress really does make all the difference.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotI was a purchaser of a property Richard…
I was a purchaser of a property Richard Kendal were selling & have to say that the te worked tirelessly to assist the sale even though I wasn’t the client I was was so impressed by the effort put into making the purchase transition go smoothly. Very impressed with the team & would recommend over any other estate agent mainly due to the customer service experience.
Lee · 10 December 2022
Agent replied · 15 June 2024
Thank you for the review.
★★★★★ 4/5
TrustpilotThanks Mandy Bennett
Our Agent at Richard Kendall throughout our house sale was Mandy Bennett. Mandy was always extremely friendly, positive and helpful and sought to answer any of our questions and queries in a prompt and efficient manner. Despite this sale taking longer than the average, which was due to issues outside of the control of Richard Kendall's, Mandy persevered and always kept us informed; her input ensured that the sale kept moving in the right direction and ultimately to a successful conclusion.
Warren · 16 March 2024
★★★★★ 5/5
TrustpilotBrilliant experience
I'd like to share my wonderful experience with Jessica Judd at Richard Kendall. From start to finish, Jessica made our renting process incredibly smooth.We trully appreciate Jessica's professionalism and clear communication. She was always quick to respond to any questions or concerns we had, and her attention to detail ensured that everything was taken care of efficiently. She was extremly helpfull in getting all details negotianted with a landlord.Jessica was not only highly competent, but she also had a friendly approach. Her dedication to providing excellent service made all the difference in our renting experience.If you're looking for someone reliable, friendly, and knowledgeable to assist you with your rental needs, I can't recommend Jessica more.
Anna · 15 March 2024
★★★★★ 5/5
TrustpilotNew house
Would like to thank Amy for making the paperwork of renting my new house a breeze, she greeted me with a friendly smile even though I was accidentally late for my appointment, so Happy with my new house I found through Richard Kendall,Thanks for all your help Amy.From Joe Ennis.
MR · 31 January 2024
Agent replied · 15 June 2024
Thank you for leaving a review for Amy
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company, was advised on the phone to hand back a property I needed to hand the keys back on the day and fill out a moving house form, complete the form on the day and everything was fine no issues in the office, few weeks later because they didn’t inform the landlord of me moving out they are deciding to keep the deposit for not giving them written notice after I was told this was not needed and I was to just hand the keys in on the day. Moving in inventory was all good same as the moving out inventory but yet I still got charged £92 for gardening. It’s actually laughable £700 down due to lack of communication and miss information in there office.
Will · 10 December 2024
Agent replied · 26 December 2024
Sorry to read that you felt the need to leave a 1* review, we do believe this matter has been resolved around the time of the review direct with Amy. If we can be of any further assistance then please let us know.
★★★★★ 5/5
GoogleThroughout the purchase of our property, Sarah was friendly, helpful and supportive! At every stage Sarah was in regular contact with us, kept us informed with any updates and was always happy to answer our questions or queries. Thank you!
Lauren · 7 August 2024
Agent replied · 28 August 2024
Thank you for leaving Sarah a review.
★★★★★ 5/5
TrustpilotSell of property
Just sold my dad’s house with Richard Kendall and had an excellent service from start to finish. Karen Marijewko from the Wakefield office guided us through the process and was extremely professional and helpful throughout. Would highly recommend!
Dawn · 28 February 2026
Agent replied · 21 March 2026
Thank you so much for your kind review. We are really pleased to hear that you received excellent service from start to finish and that Karen supported you so well throughout the sale of your dad’s house. We understand how important it is to feel guided and reassured during the process. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Karen. Wishing you all the very best moving forward.
★★★★★ 5/5
GoogleThe whole process was easy they informed us on everything was very accommodating. Weekly updates (I'm going to miss my weekly chats to Miranda 🤣🤣. ) I would highly recommend to buy or sell with …
Jordan · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review. We are delighted to hear that the whole process felt easy and that you felt well informed throughout. Those weekly updates can become part of the routine, so we are sure Miranda will miss the chats too. Your recommendation really means a lot to us and we will be sure to pass your kind words on to Miranda. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleGreat estate agents, from the valuation to completion they kept us in the loop , answered any queries and generally very professional, we dealt with Sarah Walley who made it a great personal journey thankyou Sarah,I would highly recommend them.
David · 29 July 2024
Agent replied · 28 August 2024
Thank you for leaving a review for Sarah.
★★★★★ 5/5
TrustpilotExceptional service
Having used Richard Kendall’s to sell my mother‘s house, I have nothing but praise for their efficient, professional and friendly service. Elizabeth Cooke (Liz) dealt very assuredly and agreeably with all aspects of the sale, and was instrumental in ensuring a rather challenging sale went through as smoothly as possible. Very knowledgeable, friendly, clear and helpful, she managed every aspect of the sale with undaunted persistence. Her expertise and exceptional tenacity in keeping all parties focused were both invaluable and reassuring. The weekly progress reports she provided without fail, ensured I maintained every confidence in the process.I would highly recommend Liz and Richard Kendall’s, and would definitely use them in the future.
Helen · 26 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.