Trusted Agent profile · Normanton

Richard Kendall Normanton reviews

4.8

★★★★★ Excellent

958 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB

Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 958 reviews on two platforms, including 107 Google reviews rated 4.8.

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4.8 / 5

107

Reviews on Google

This office

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851

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Normanton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Reliable agency

I have used Richard Kendall agency to sell and buy a house. They have been great in communicating everything from start to finish, all the viewings and offers were well organized and house sold reasonably quickly. We had an agency worker Elizabeth Cooke, who looked after us throughout the process. She has been very supportive and positive during at times stressful time, keeping good link with the solicitors, buyers and sellers. She would always call back and kept checking on us regularly, we always knew what was happening. I have been happy with Richard Kendall agency services and would recommend as very effective and personable.

Gosia · 27 September 2024

Agent replied · 23 October 2024

Thank you for leaving a review for Elizabeth at our Wakefield office. We hope you are happy in your new home.

5/5

Trustpilot

Brilliant service from start to finish

Liz at Richard Kendall's is a superstar. She kept me fully informed throughout the process in a friendly and reassuring way. She kept in touch with all parties ensuring great communication. This made the whole experience a lot less stressful than it could have been!

Mrs · 19 November 2025

Agent replied · 23 November 2025

Thank you for sharing such a lovely review. It’s great to hear how well Liz supported you and kept everything on track. She works hard to make the process as clear and stress-free as possible, so your kind words will mean a lot to her.

5/5

Trustpilot

I have been dealing with Alice from the…

I have been dealing with Alice from the Horbury branch, she had been great from start to finish :) would highly recommend Richard Kendall😀

Darcy · 12 May 2026

Agent replied · 27 May 2026

Thank you so much for your lovely review. We are delighted to hear that Alice looked after you so well from start to finish and made the whole experience a positive one. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Alice and the Horbury team. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Such high standards

Such high standards. I have used Richard Kendall’s on several occasions, both as a buyer and to sell. In both instances they have been so professional and knowledgeable about their business. From the initial valuation to the quick response of any updates/queries in communication regarding my property. We have been lucky to have had Elizabeth Cooke from the Wakefield office help us out and keep us updated with our property. She has gone above and beyond her job role in helping us out with our sales. I would definitely recommend the company and wouldn’t hesitate to use again Such high standards from the photographer to the girls/guys on the end of the phone. Thank you ☺️

Amanda · 19 September 2024

Agent replied · 23 October 2024

Thank you for leaving a such an amazing review. We really do appreciate it.

5/5

Trustpilot

Excellent Service, whether Letting or Selling

Richard Kendall began managing the letting of my property back in 2012 until selling it this year, and during that time I've found all aspects of the care and sale of my property to be in excellent hands. I have really appreciated their proactivity, professionalism, responsiveness and correspondence, all of which has been maintained to a consistently high standard. I would fully recommend the Richard Kendall team to anybody who is either letting or selling their property without any hesitation whatsoever.

Mark · 19 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

From first applying for a viewing to…

From first applying for a viewing to application and then moving in , has been exceptionally quick. Thank you Jessica Judd for your support throughout the renting process. I would highly recommend Richard Kendall Estate Agents.

Gabriel · 14 July 2024

Agent replied · 24 August 2024

Thank you for leaving a review.

5/5

Trustpilot

Very pleased with the service from the…

Very pleased with the service from the team when purchasing our property.Good communication, always prompt returning calls and e-mails.Catherine and Shireen were my "go to" ladies when I had any questions or concerns.They were always very professional, friendly and helpful.I would definitely recommend Richard Kendall estate agents.Thankyou

Gillian · 7 December 2023

Agent replied · 15 June 2024

Thank you for leaving a review for Catherine and Shireen.

5/5

Trustpilot

Highly recommended

After a fairly quick sale, our buyer was an absolute nightmare but Joanne and Donna at Richard Kendalls dealt with her extremely calmly. They took on work which was not theirs to do and made sure everything at our end was dealt with in a timely manner, if only all agents worked like they did. Special thanks also to Liz who had to listen to our buyers rants daily. (Its worth saying that anyone buying a house should always make sure they use reputable, approved legal services and not blame others for their own choices). From start to finish the agents were helpful and thorough. Highly recommend.

Steve · 17 September 2024

Agent replied · 23 October 2024

Thank you for leaving a review and recommendation.

5/5

Trustpilot

Karen was amazing

Karen was amazing, we got plenty of updates (weekly) regarding our progress of moving into our new property. Would definitely use if we were to sell.

Zoep · 16 December 2024

Agent replied · 26 December 2024

Thank you so much for your lovely review. It’s fantastic to know you would choose us again if you were to sell, we would be more than happy to help. Wishing you all the best in your new home.

5/5

Trustpilot

We just completed on the purchase of…

We just completed on the purchase of our bungalow with Richard Kendall. It took longer than we expected but Karen Marijewko kept us updated every step of the way phoning and emailing every week. Our experience of the service provided by Karen Marijewko and Richard Kendall was excellent, questions were always answered and if we left a message we were always called back and in these days thats pretty good service.

Daniel · 15 May 2024

5/5

Google

Recently completed the sale of our property through Richard Kendall through their Vance based in Normanton. Found them to be very responsive and helpful in gaining whatever information I needed and nothing was too much trouble. Sarah Whalley went above and beyond helping with my questions regarding both our sale and purchase and explained in a way I could understand having not much experience in property sales and purchases, she was very knowledgeable and gave us some great insight which helped us immensely. Thank you to all the team and I would have no reservations recommending anyone needing an estate agents to use Richard Kendall. Thank you 😊

Claire · 2 November 2023

5/5

Trustpilot

A pleasure!

A quick and completely pain free process thanks to Karen Pearce and the rest of the team at Richard Kendall! I couldn’t have asked for much more. With weekly updates, accommodating viewings and clear communication Karen has been a pleasure to work with.I would now highly recommend Karen and Richard Kendal, and look forward to dealing with them again in the future. Thankyou!!

Georgina · 30 June 2022

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Richard Kendall were brilliant…

Richard Kendall were brilliant throughout the process of selling my house. Suzanne and Donna were particularly helpful and supportive. Can't thank them enough. They made what can be a really stressful time feel manageable and relatively stress free. Great communication and guidance. Thank you.

Joanne · 24 January 2024

Agent replied · 15 June 2024

Thank you for leaving a review for Suzanne and Donna.

5/5

Trustpilot

I purchased my home through Richard…

I purchased my home through Richard Kendall and they were brilliant. Thank you to Amanda for the great communication and support. She constantly chased the solicitors and provided me with any updates. I’d highly recommend Richard Kendall.

Steph · 10 June 2024

Agent replied · 15 June 2024

Thank you for taking he time to leave a recommendation.

2/5

Trustpilot

Not the best

We purchased a house at the end of May Lucie and Alison were the people we dealt with To be honest the service wasn’t that good towards the end we ended up dealing directly with the sellers to move the sale forward who also said they were not impressed with the service

Craig · 11 July 2023

Agent replied · 15 June 2024

We are sorry to read that you were unhappy with the service received when purchasing your property. We have extensive file notes throughout the sale showing the consistent updates that both parties received from Lucie and Alison including liaising with both conveyancers on a regular basis. We have no record of either party raising any concern during this transaction. If you wish to discuss any particular issues of the purchase, please email mail@richardkendall.co.uk or contact our Wakefield office on 01924 291294.

5/5

Trustpilot

Selling our property

We have used Richard Kendall before and so the decision to use them again for the sale of our house was an easy one to make. Karen Marijewko attended to all aspects of the process and has been fabulous from start to finish with clear updates and communications at all stages in the process. Thank you Karen it’s been a stress free journey.

David · 13 September 2024

5/5

Trustpilot

Thankyou to Richard Kendall Estate…

Thankyou to Richard Kendall Estate Agents who dealt with the sale of our property. Especially thank you to Sarah Whalley at the Normanton office, who was with us every step of the way, keeping in regular contact with us and dealing with all our enquiries in a friendly and professional way. I would highly recommend them to anyone - and they charge reasonable fees too.

Vicky · 9 August 2024

5/5

Trustpilot

Elizabeth Cooke from Richard Kendal has…

Elizabeth Cooke from Richard Kendal has been excellent throughout the process of selling my property. From start to finish it was a smooth process and she kept me updated at all times. Many thanks

Rahul · 20 July 2024

Agent replied · 24 August 2024

Thank you so much, it is appreciated that you have left a review for Liz.

4/5

Trustpilot

Good experience and information…

Good experience and information provided.

Steven · 8 September 2026

Agent replied · 22 September 2026

Thank you for your review. We are pleased you had a good experience and found the information provided helpful throughout your rental. Thank you for choosing Richard Kendall.

5/5

Trustpilot

Mandy Bennett

Mandy and her colleagues at Richard Kendall in Ossett have recently dealt with sale of a property for us. Professional, knowledgeable, friendly and so easy to deal with. Mandy was on top of the full transaction chain at all times and ensured everyone was kept informed, and applied appropriate pressure when needed. Would 100% recommend using this agent.

V · 6 December 2022

Agent replied · 15 June 2024

Thank you for the review.

5/5

Trustpilot

Karen at Richard Kendalls

We dealt with Karen at Richard Kendall who was very helpful and gave us helpful advice when selling our property. The sale wasn’t straightforward but she gave us advice along the way which ended positively with the sale of the property.

Diane · 6 March 2024

Agent replied · 15 June 2024

Thank you so much for leaving a review for Karen.

5/5

Trustpilot

Refreshingly good, honest and professional service

Mandy and her colleagues at Richard Kendall have recently dealt with sale of a property for me. I cannot thank them or recommend them highly enough. Professional, knowledgeable, tenacious and a pleasure to deal with. Mandy was on top of the full transaction chain at all times and ensured everyone was kept informed, and gently pushed when necessary.

Pete · 28 November 2022

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Donna & Suzanne SUPER STARS

From start to finish both Suzanne and Donna were fantastic , constantly on the ball extremely professional and efficient. They both made the whole transition from sale to purchase seamless. If we decide to move on in the future there is no question where we would turn to.A huge thank you From Paul & Annaliesa

Annaliesa · 8 March 2023

Agent replied · 15 June 2024

Thank you for leaving a review for Suzanne and Donna

5/5

Trustpilot

Just sold our house with Richard…

Just sold our house with Richard Kendall , Karen Marijewko support us and was very supportive and helpful. And was clear with what was happening each step of the way.

Amy · 8 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review.

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