Trusted Agent profile · Normanton
★★★★★
958 reviews across 2 platforms
10 High Street, Normanton, WF6 2AB
Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 958 reviews on two platforms, including 107 Google reviews rated 4.8.
Every review we hold for the Normanton office, from every platform, shown as written. First names only.
5/5
TrustpilotReally efficient and friendly service
Thank you so much for your lovely review. We are delighted to hear that you found the service both efficient and friendly. Thank you for choosing Richard Kendall. We really appreciate your feedback.
5/5
TrustpilotProfessional & Highly Supportive
Selling my house through Richard Kendall was a great move. Amanda at the Pontefract office was there for me every step of the way. I couldn’t have asked for a better person to handle my sale. She did a fantastic job with the communication between me and the buyer and always pushed the solicitors for updates. My sale wasn’t as straight forward as any of us had hoped but Amanda didn’t let that phase her. Her professional and friendly support continued though-out the whole process. I’d highly recommend Richard Kendall.
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4/5
Trustpilotconsistently professional and extremely efficient
I have bought and then rented out my property through Richard Kendall and found them to be consistently professional and extremely efficient throughout the process. A special thanks to Jessica Judd who went above and beyond to help me find the right tenant for my property. I would certainly recommend using RK and would have no issues in working with their team again.
5/5
TrustpilotExcellent service
Excellent service from the arranging of viewing the property, offer , further viewings , questions answered & kept informed throughout until closure . Regularly updated & informed thanks to Liz
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5/5
GoogleThe team at Richard Kendall Normanton were supportive, professional and knowledgeable from day 1. From the no nonsense, no pressure evaluation through to completion, they could not have done more. A big thank you to Sarah and the team for chasing and supporting both the sale and purchase. We could not have done it without you!
Thanks so much for rating us 5 stars and for your comments - it is really appreciated
5/5
TrustpilotA very positive experience with Richard Kendal Normanton branch
A very positive experience with Richard Kendall estate agents at the Normanton Branch.From a valuation ( that was pleasantly more than we expected ) to completion of sale , thank you very much.Sarah at the Normanton branch was our point of contact for the sale of our property in the Normanton area. During the sale process from 5/11/22 to completion on 31/3/23 Sarah kept us fully up to date with progress and where necessary pushed along the process.On the few occasions when Sarah was away from work her colleagues would continue the regular updates in her absence.Using RK was not our cheapest option but having decided to work with RK we have no regrets ,as the saying goes you get what you pay for and we received an excellent service and would recommend Sarah and her colleagues at RK ……thank you again.
5/5
TrustpilotVery helpful
Very helpful, very quick service
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5/5
TrustpilotI had a brilliant experience with…
I had a brilliant experience with Richard Kendall, both buying a property and selling. The communication was excellent, Donna Leeson was fantastic and always kept me up to date.Will definitely recommend Richard Kendall, thanks again!
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5/5
TrustpilotExceptional standard of work.
Exceptional standard of work.Suzanne and Donna were unbelivably good, their work ethic is second to bnone and always kept in contact with us and helped with all issues.Thanks so much to them for getting the completion over the line. These 2 ladies are a complete asset to the Richard Kendall Group.Thanks Again. Nathan and Lorraine Richards
Thank you so much for taking the time to leave a fantastic review for Suzanne and Donna.
5/5
TrustpilotWe were very impressed with the level…
We were very impressed with the level of service we received from Richard Kendal agency in particular from Jessica who provided excellent service to us from the start till the end of the process of us looking and securing a rental property within a very short period of time. She was always very professional, promptly answered emails and calls and kept us informed about any developments throughout the whole process which has made it less stressful for us .Everyone else who we dealt with was also very helpful and professional, for this reason I highly recommend this agency.
Thank you for taking the time to leave a review for Jess in the rental department.
5/5
TrustpilotCarol and the team at Richard Kendall…
Carol and the team at Richard Kendall are crucial to me and the property portfolio I have to manage. They are always helping me manage issues with tenants and are professional in how they work. Carol particularly has helped recently with organising a list of jobs that at one point got a little out of hand but since she has been working with me, the jobs are nicely being ticked off. Thanks Carol and Well done to Claire and Simon Kendall and everyone at Richard Kendall Estate Agents who do an exceptional job in property management.
5/5
TrustpilotGood all round service.
Very nice and attentive staff, weekly updates on the progress of the sale.Always answered any queries and replied in good time.Valuation was pretty much spot on and selling advice was very helpful.
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5/5
TrustpilotMOVING home
Mandy at Richard Kendals, Ossett made a stressful experience more bearable, nothing was too much trouble and truly went above and beyond, truly a great asset to a great team,would definately recommend them to anyone thinking about moving home.
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5/5
TrustpilotExperience as buyer
Elizabeth Cooke was excellent, ensuring that everything kept moving and that I was kept up to date. Really great professional service that other estate agents could learn from!
Thank you for such a great review.
5/5
TrustpilotGreat experience
As first time buyers, Amanda was great at keeping us updated throughout the process. We couldn’t have asked for a smoother experience purchasing our home. Thank you 😊
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5/5
TrustpilotSophie at Richard Kendal Estate Agents…
Sophie at Richard Kendal Estate Agents was just the best. From putting the property on the market to handing the keys over on completion, Sophie kept us up date through the sale. She telephoned us at every step. I never had to ring the office about solicitors inquiries or information from the buyer. Sophie anticipated every bit of relaying this information to us through the sale. She was so pleasant and is really very knowledgeable within the buying and selling of property. We will definitely use Kendall’s again for any future moves. Thank You Sophie for excellent service… it shows that you really do enjoy your job. Kind RegardsJo and Rich.
5/5
TrustpilotConsiderate estate agent with second to none communication
I had a really positive experience with Richard Kendall Pontefract/Castleford while selling our home and purchasing a new one. Richard Kendall’s service felt personal and considerate which was the polar opposite of our experience with a large chain brand in Castleford previously. They answer the phone every time it rings, which is something you take for granted until you experience an estate agent that isn’t available when you need them. If our required contact wasn’t available, we would always have someone else to speak to and messages were always passed on swiftly. The sale and purchase went through so quickly (within 8 weeks) with second to none communication throughout. Following our sale/purchase we had some unfortunate after sale issues (unrelated to the service Richard Kendall provided) that required communication with Richard Kendall in Wakefield, again, I was treated with respect and professionalism to resolve the issue quickly. I would use Richard Kendall for any future moves without hesitation! My advice to anyone else buying or selling a property, it’s definitely worth using a local company versus the larger chains. Big thank you to Liz Cooke for securing our sale and purchase after a precarious start with another agency and to Claire Kendall for resolving our after sale issues with care and consideration.
5/5
TrustpilotA Hunter 5 star review
I'm rating my recent experience with Richard Kendall 5 stars, and this was down to the exceptional customer service provided to me by Shireen Smith. She's kept a keen eye on the purchase of my new property and always been available to provide me with updates and advice. I can also highly recommend Luke Catt for anyone looking for an excellent mortgage advisor who's looked after me with professionalism and advice.
5/5
TrustpilotI have bought and sold all my…
I have bought and sold all my properties through Richard Kendall , sold 8 in the last 12 months . I work with Richard Kendall as I have dealt with other Estate Agents and without doubt I have always found them to be consistently professional and extremely efficient throughout the process ! Thank you Richard Kendal and in particular Liz !
5/5
TrustpilotKaren Marijewko was excellent…
Karen Marijewko was excellent throughout my purchase. She kept up to date on everything and always got an answer for my questions.
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5/5
TrustpilotIt wasn’t ‘what’ made our experience…
It wasn’t ‘what’ made our experience great, it was ‘who’. Sarah was truly amazing, especially when the purchase looked as though it was doomed. She was the calm in our chaos & showed such care & dedication to our case. It wouldn’t have happened without her & we can’t thank her enough.
Thank you for taking the time to leave such a lovely review for Sarah
5/5
TrustpilotA stress free purchase
We purchased our new house through Richard Kendall, and we were thoroughly impressed with the service provided by Elizabeth Cooke (Liz). She was friendly and informative throughout the entire process. Liz ensured regular communication to keep us updated on the progress of the sale, and answered any queries promptly which was greatly appreciated. We couldn't have asked for a better experience. However, we do have some constructive feedback for the viewing team. During our visits to a couple of previous properties, we found that the team showing us around lacked knowledge about the properties they were showing. While we didn't expect a hard sell, it would have been beneficial for the agents to provide basic information about the properties to aid our decision-making process and not just to be there to open the door to let you in essentially.
Thank you for leaving a review for Elizabeth with the service received on your recent purchase. Many thanks also for your feedback regarding our accompanied viewers. We do our best to ensure that any questions or concerns are dealt with at the time of the viewing or are followed up in the office. However please be rest assured we have taken on board your comments. We wish you all the happiness in your new home.
5/5
TrustpilotLiz and Joanne
Liz and Joanne - Wakefield branch Both Liz and Joanne kept me informed with my purchase every step of the way, they were polite and nurturing throughout which made the experience feel somewhat safe (after a previous sale falling through this was exactly the kind of treatment I needed!) Both Joanne and Liz were considerate, knowledgeable and helpful, they made what could have been a stressful time, pretty stress free, doing a lot of chasing on my behalf to ensure things ran smoothly. Thank you so much, if you were considering the Wakefield branch I would highly recommend!
5/5
TrustpilotA massive thank you to Richard Kendall…
A massive thank you to Richard Kendall Estate Agent in Normanton for their help with buying my new home. Karen and the team were very friendly and helpful throughout the process and I’ve nothing but praise for them 🙏.
Thank you for leaving a review for Karen
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