Trusted Agent profile · Normanton
★★★★★
959 reviews across 2 platforms
10 High Street, Normanton, WF6 2AB
Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 959 reviews on two platforms, including 107 Google reviews rated 4.8.
Every review we hold for the Normanton office, from every platform, shown as written. First names only.
5/5
TrustpilotA massive thank you to Richard Kendall…
A massive thank you to Richard Kendall Estate Agent in Normanton for their help with buying my new home. Karen and the team were very friendly and helpful throughout the process and I’ve nothing but praise for them 🙏.
Thank you for leaving a review for Karen
5/5
TrustpilotConfidence, courtesy and professional service.
I had every confidence in dealing with Mandy at Kendall’s estate agents having previously dealt with her in the past. Although it was not a straightforward transaction Mandy was there to mediate between myself and the vendors. There was trust and consideration on both sides and credit a lot of this to Mandy’s expertise. All the staff I have dealt with at Kendall’s have been very efficient and courteous. A family run firm with a personal touch. Highly recommend their professional and personal service.
5/5
TrustpilotRichard Kendall would be my first choice for estate agents
Karen Marijewko at Richard Kendall has been fantastic during the purchase of our house. She kept in contact continuously with weekly updates on the phone and emails with any extra progress. I have been able to ask any questions in relation to our purchase and she has helped in any way she can. Starting from our viewings all the way through to exchanging and completion, we have been really impressed and happy with the service from Richard Kendall and Karen in particular. If we need an estate agents in the future, Richard Kendall would be my first choice, cannot fault them at all!
Thank you so much for taking the time to leave a review for Karen.
4/5
TrustpilotGreat team
Amanda and the rest of the Richard Kendall team has been amazing throughout. We've had some people cancel on the viewings and didn't show up at all but the Team didn't fail to chase them as well as keeping us updated all the time. Also, thankful for the team for following our instruction throughout and keeping us in the loop when we've sold the house.
Thank you for your kind words! we are so glad to hear that Amanda and the team provided great support and kept you updated throughout the process.
5/5
TrustpilotHad a very positive experience with…
Had a very positive experience with Richard Kendall estate agents @Normanton Branch.Extremely nice and professional from start to finish Kelly has been absolutely amazing. Thanks to her renting a new house has been a smooth and pleasant experience for us. Her support is greatly appreciated.
Thank you for the review
5/5
TrustpilotGREAT EXPERIENCE
Being in our home for 16 years we were a little nervous about selling and the whole process that comes with. From the valuation, to the pictures and everything in between Amanda and her team were brilliant. Amanda called me at various points with updates and kept me in the loop at all times. Very lovely team and will 100% be reccomending to the people who i know when considering a move
5/5
TrustpilotFantastic service
Karen in the Wakefield office was amazing and made the whole process of moving house as stress free as possible. Communication was great with weekly updates from start to finish. Thank you
Thank you so much for your kind review. We are delighted to hear that Karen helped make your move as stress free as possible and that her weekly updates kept you well informed throughout. Clear communication is so important and Karen will be thrilled to know how much you appreciated her support.
5/5
TrustpilotGreat service
Great service, Suzanne and Donna kept me updated on a regular basis. They both both kept on top of any issus and I’d recommend them for selling or buying your house. Keep up the great work ladies!!!
Thank you for leaving a review for Suzanne and Donna.
5/5
TrustpilotSelling my home was the biggest and…
Selling my home was the biggest and most significant transaction in my life, who to trust?A good friend recomended Richard Kendal as a reliable and proffessional company, this was entirely validated through the excellent service I experienced from their Pontefract branch.Amanda Dyson who coordinated the presentation and sale of my home, kept me well informed with information and updates throughout the process, being reassuring and professional at all times.Viewings came quickly and in less than two months a sale was agreed, completion also following in good time.My thanks to everyone at Richard Kendal whose services I totally recomend.John Makinson
We really do appreciate you taking the time to leave this fantastic review for Amanda. Thank you
5/5
TrustpilotA big thank you
We would like to say a great big thank you to Suzanne and Donna at Richard Kendall’s Ossett branch for their help with our house sale. They have gone above and beyond dealing with a number of glitches along the way, always keeping us well informed and ensuring us they would not give in until everything was sorted and true to their word they did.
4/5
TrustpilotExperience as a buyer
We have just purchased a house & Richard Kendal were the agent. Initial extreme disappointment with the very limited viewing time given & the rushed nature (also applicable to other viewings of different properties they were selling). That said afterwards once in the purchase process the service given by Karen Marijewko in particular has been excellent. Gave updates every week as promised & assisted with all elements of what turned into a complex purchase process for us. I only have experience as a buyer with this agent but if I were to market a property and Karen was acting on my behalf I would be very confident in her professionalism, ability to take instruction and importantly maintain an awareness of what’s going on & update me, which unfortunately is not the case with all agents.
5/5
TrustpilotFantastic! - Highly recommended
This is now the second house that I have sold via Richard Kendall and to be quite honest I wouldn't consider using anyone else.Yes there are cheaper agents around that make you pay upfront, take all your own photos, arrange your own viewings etc but in my experience moving house is stressful enough without having to do all that as well.With Richard Kendall you can be confident that they are doing their upmost everyday to market your property via there many different media platforms to get you those viewings.The beauty is that they don't charge until completion either so you know it's in their interest to do everything they can to make that sale.Always professional, quick to respond and pleasant to deal with. I highly recommend them to anyone.Amanda and all of the team at the Normanton office were brilliant!I don't plan on moving anywhere else just yet but if I do I will be straight on to Richard Kendall once again.Thanks guys.
Thank you so much for leaving such a wonderful review. It really is appreciated.
5/5
TrustpilotAmazing service: Karen Marijewko @ Richard Kendall
We have recently had an offer accepted through Richard Kendall and I can't speak highly enough of the service that both the company as a whole and specifically Karen Marijewko, have provided. Although I own a home and have purchased properties a couple of times before, this is my first time taking a leading role in the process. I had a lot of questions and wasn't entirely sure of the process or etiquette, nor was I perhaps the best at understanding the crazy world of real estate, despite having watched every episode of Selling Sunset (including the reunion). Everyone at Richard Kendall is incredibly polite, lovely and patient but especially Karen Marijewko. It very much feels like Karen has gone out of her way to help me and my partner. She entertains my calls, ridiculous questions, misunderstandings and unnecessary episodes of panic with compassion, professionalism and sincerity. She is also incredibly fun to talk to and always makes me smile, putting me at ease. I can't speak highly enough of my experience so far.
5/5
TrustpilotHighly Professional Service
Lucy Harrison and the team at Richard Kendall dealt with us professionally and efficiently. Their advice excellent. They kept us updated throughout the sales process. We were confident that the company would sell our house promptly... which they did !
Thank you for leaving a review for Lucy and the team at the Ossett office.
5/5
GoogleGeat service from start to finish, Sarah rang us weekly with an update and kept us in the loop, any queries or questions we had were quickly answered or resolved.....just all round a great service and very patient with us 😀 …
Thank you for leaving a review for Sarah, we really do appreciate.
5/5
GoogleWe were very impressed with Sarah from Richard kendall in Normanton. Selling our property we used purple bricks who unfortunately were useless, without Sarah we would not have known what was happening at all. Definitely a credit to the company
Thank you so much for your kind words. We are delighted to hear how much Sarah’s support meant to you during your sale. Her communication and dedication really do make a difference, and we’ll be sure to pass on your feedback to her. She’s a true credit to our Normanton team.
5/5
TrustpilotExcellent customer service
I would like to thank Richard kendall's for the efficient and excellent customer service they provided during the sale of my property.Which helped in what can be a stressful period flow smoothly. I would also like to personally thank and mention staff members, Catherine and Shireen for their regular feedback and their efficiency in dealing with the Solicitors and all other matters concerned during the sale.
Thank you for leaving a review for Catherine and Shireen at the Wakefield office.
5/5
TrustpilotAbove and Beyond
The service from Richard Kendall’s was exceptional! We had Elizabeth Cooke looking after us from the start of our sale, right through to completion. She couldn’t do enough for us, and was always on the ball, which helped calm us down when it was getting stressful. Thank you Liz, the world needs more people like you 🤗
5/5
TrustpilotGreat service by Karen
Purchased a semi detached house in Wakefield through Richard Kendall.Karen Marijewko was very helpful and proactive and kept us informed at every step of the process.Will definitely recommend to anyone wanting to buy/sell property.
Thank you for taking the time to leave a review.
5/5
TrustpilotGreat support and advocacy
We sold our house and also purchased a property through the Ossett Office of Richard Kendall.
Thank you so much for your lovely review. We are delighted to hear that Lucy supported you so well throughout both your sale and purchase. Moving home can come with its ups and downs, so it is wonderful to know she was a calm and steady support throughout. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Lucy and the Ossett team. Wishing you every happiness in your new home.
5/5
TrustpilotKaren Marijewko was engaged as the…
Karen Marijewko was engaged as the communicating agent to me as a buyer. She has amazing professional 'WOW' work ethics. What's needed, On time, with Wisdom. I'm not the easiest person to please regarding professional conduct but Karen has done the company proud. Her work integrity is what I like most. If Karen says,"I'll call you back" be rest assured she will, with answers. I am a buyer not a seller, but she looked after me like a seller. I would not hesitate doing business with Kendall as a buyer or a seller because of the service rendered by Karen Marijewko. She's an asset to the company!
5/5
TrustpilotThe dream team!
We dealt with Richard Kendall (ossett branch) for the sale of our old house and purchase of our new house and we have zero complaints… It’s safe to say Suzanne & Donna are the dream team! They are so proactive, keep you updated with any details and are really lovely, friendly and understanding of how stressful moving house can be. I would highly recommend Richard Kendall to anyone if you’re looking for a smooth process. We 100% would use them in the future. Maddison & Declan x
Fantastic review for Suzy and Donna, thank you so much for taking the time to leave one.
2/5
TrustpilotHouse Letting Review
After using them previously for letting out my house and been impressed I used again to find a new tennant. Unfortunately this time the service level has gone hill dramatically. Had to continually chase for everything. No communication at all. Didn't return calls. Had to chase them to send forms out to new tenant and had to keep calling to ask them to do things they hadn't done.
I'm sorry to hear that this time our service did not meet your expectations. It's disappointing to learn that you had to chase for updates and that communication fell short. We strive to provide a smooth and professional process for all our clients, and it sounds like we missed the mark in this instance.Your feedback is invaluable, and we'll be reviewing what went wrong to ensure this doesn’t happen again. I truly appreciate your patience and for bringing these issues to our attention. If there’s anything we can do to make up for the experience or assist you further, please don't hesitate to contact the office manager at Horbury.
4/5
TrustpilotI have been dealing with Karen Preece…
I have been dealing with Karen Preece throughout the purchase of my property. I have found Karen to be very friendly, professional and informative. She has kept me up to date at all times with any developments, which all helped the purchase to go smoothly.I would definitely recommend Karen and Richard Kendall Estate Agents.
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