Trusted Agent profile
★★★★★
74 reviews across 2 platforms
10 Market Hill, Diss, Norfolk. IP22 4WJ
TW Gaze's Norfolk. office at 10 Market Hill is rated 4.3 out of 5 across 74 reviews on two platforms, including 65 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Norfolk. office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience.
Emailed TW Gaze, appointment made for valuation couple of days later with expert, had good valuation. Left two pieces, sold couple of weeks later above valuation. Paid a few days later. Simple, professional and very happy. Listened to live auction online. 5 stars.
4/5
TrustpilotTreasures to be found
Staff are knowledgeable, range of goods is vast.
5/5
GoogleThe team did a great job for us , really persevered when it took a while and I can't speak more highly of the people at Gaze. Fully recommend them
That’s really kind of you to say so. Glad we managed to see things through. Mike
1/5
GoogleAwful. AVOID AT ALL COST. Told we had been gazumped the day before exchanging contracts. Totally unprofessional and completely untrustworthy.
I’d be very interested to know which property this relates to as we haven’t any record of your details.
1/5
TrustpilotOnline Bid
Online Bid for a table, photos made it look in really good condition and the listing contained no details of any damage. I won and went to collect and it's badly scratched, dented and sun damaged. Poor listing practices.
5/5
GoogleI'm in the US military and my wife and I are getting stationed at one of the many bases in the UK. We have been searching for a while for a home away from home while overseas. Claire Wyatt and her TW Gaze team have been incredible with their help and professionalism. Very understanding of our needs and have made the whole process very streamlined for us. Thanks, TW Gaze!
5/5
GoogleI found Chris as TW Gaze really professional, responsive, helpful and supportive. It was a pleasure working with him and I wouldn't hesitate to recommend him.PositiveResponsiveness, Quality, Professionalism
That's great of you to say so and i will make sure he is told of your kind words
5/5
GoogleProfessional and friendly service. Prompt responses and highly recommend.
Thank you Daniel for your review. Much appreciated. Mike
5/5
Googlevery very helpful and good excellent service
That’s really kind of you to say. All the best. Mike
1/5
GoogleAwful incompetent,lazy,people.dont rent off or to them
I think this is a spoof review. Private message me if you have a genuine problem
4/5
GoogleGood video .and ok information
Many thanks. We are looking at ways of improving the video but aim to still give a full description
5/5
GoogleI cannot recommend this firm highly enough. Incredibly supportive and professional service serviced. Amazing service from a great team.PositiveProfessionalism
That's great to know. Thanks for the review
5/5
GoogleFriendly, reliable and easy to do business with.
Many thanks for your review. I am glad we were able to get you a buyer who appreciated what you have. It was a pleasure acting for you. Mike
5/5
GoogleVery professional, friendly staff and found exactly what we wanted.PositiveResponsiveness, Quality, Professionalism, Value
Glad we did what you expected and thanks for the review
5/5
GoogleSuperb customer service, very professional and far more efficient than the rest. And there is no need to chase them as they get straight back in touch with you. If only other companies could operate like the team at T W Gaze, life would be so easy.
5/5
GoogleDespite the long and tortuous sale process of selling my father's house , the staff at TW Gaze remained active, friendly, attentive and supportive throughout. I would like to thank them all wholeheartedly. We got there in the end!
5/5
GoogleGreat company, helpful staff.
1/5
GoogleRating only, no written review.
A one star review is not what we like to see but it happens occasionally. I would reply more fully but I have no context as to why it’s a one start. Please feel free to message me directly. M.sarson@twgaze.Co.uk
4/5
GoogleRating only, no written review.
Thanks for the 4 stars. Always interesting to know what we could have done to make it a full house if 5 stars. Let me know if you have the chance.
4/5
GoogleRating only, no written review.
Thanks for your review. What could we done to get the 5stars? Always looking to improve
5/5
GoogleRating only, no written review.
Thanks for the 5 stars!
3/5
GoogleRating only, no written review.
Thanks for the review. It would be good to know what we could do to make it a 5 star? Was there anything you weren’t happy with?
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
TW Gaze's Norfolk. office has 74 reviews across two platforms: 65 on Google, 9 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
TW Gaze is rated 4.3 out of 5 across all 74 reviews, and 4.6 out of 5 on Google from 65 reviews, checked 9 October 2026.
TW Gaze, 10 Market Hill, Diss, Norfolk. IP22 4WJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.