Trusted Agent profile · Newton Hall

Newfield Estates Durham reviews in Newton Hall

4.7

★★★★★ Excellent

139 reviews across 2 platforms

20a Alnwick Road, Newton Hall, DH1 5LX

Newfield Estates's office in Newton Hall, at 20a Alnwick Road, is rated 4.7 out of 5 across 139 reviews on two platforms, including 136 Google reviews rated 4.7.

Google logo

4.7 / 5

136

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newton Hall office, from every platform, shown as written. First names only.

5/5

Google

Couldn’t recommend Newfields highly enough. Incredibly helpful and friendly from the very beginning of selling our house and then later buying another. Tom and the team are fantastic.

Mark · 5 August 2025

5/5

Google

Tom and Helen helped me find my first flat and they were very supportive throughout the whole process and continued to be so during my tenancy. Any issues that cropped up were dealt with quickly and professionally and they made the experience of having my first home so easy and enjoyable :)

Rhiann · 14 March 2026

5/5

Google

Wow what a fantastic service from these wonderful people. Tom went above and beyond to help me through the transaction his sale of my home was second to none he chose the right people to view the property and it sold immediately. He helped guide me through the process he had to deal with difficult professionals who were undoubtedly less interested in making the processes go smoothly. I can not recommend this team enough they are the epitome of good service. Thank you from the bottom of my heart

Olwyn · 8 December 2022

5/5

Facebook

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Theophilus · 22 October 2022

5/5

Google

Tom and Helen were both extremely helpful from the beginning right through to completetion. Selling the family home after the death of our parents was made easier by their professionalism and caring attitude to our circumstances. Tom took the reigns and organised everything for us and kept us informed at every point. We would highly recommend their services and would definitely use them in the future.

Anthony · 2 December 2023

5/5

Google

Tom went above and beyond during the sale of our Durham property. Always reliable, the service we received from this local business was head and shoulders above what we had experienced before when using larger, local firms. I wouldn’t hesitate to recommend Newfield to any of our family and friends. Thank you for a job well done!

Andrew · 28 April 2024

5/5

Google

The thing that stands out is price and availability which is really unique. I found myself texting Tom a lot outside of normal hours which is really unique. He was always available. The house photos were excellent too. My friend recommended Newfield to me and I’m really pleased I chose them for selling my property. I’d really recommend.

David · 14 December 2025

5/5

Google

We recently sold a house in Durham. We have been very happy with the friendly and professional service provided by Tom and Helen from beginning to end. The advice and support have been first class and they found interested parties and a committed buyer very quickly. The whole process has been very straightforward given we were selling the property at a distance. They are the leading estate agents in the area and we can't recommend them highly enough.

Catherine · 9 April 2025

5/5

Google

Excellent service selling my property. Tom was so informative and helpful about the whole process right from the start. They conducted the viewings which maked things so much easier and very quickly found me a buyer. I was kept informed of progress throughout and the whole process was as smooth as possible. Highly recommended

Martin · 29 March 2024

5/5

Google

Tom is great, very friendly and knowledgable. Always went above and beyond with the sale of my dad’s flat. Would 100% recommend.

Ruth · 4 June 2025

5/5

Google

Helped us to buy a property - great service, deep knowledge of local area, very professional. Would highly recommend.

David · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your kind review and for using Newfield Estates! It means a lot! Helen and Tom

5/5

Google

The service from Tom was absolutely outstanding. He hosted viewings on my home and also those homes I viewed, was informative, clear, incredibly helpful and very honest. I would recommend him wholeheartedly and wouldn't hesitate to use Newfields again in the future. Thank you.

Claire · 27 July 2024

5/5

Google

We bought a house through Newfield’s and couldn’t fault the service. Responses were quick and comprehensive and Tom took time to process an offer over the weekend. Would definitely recommend and use if we decided to sell.

Martin · 10 November 2024

5/5

Google

The level of service I received from Newfield Estates was amazing. Tom was always available with answers to any questions I had and made the whole process stress free. I would highly recommend this local agent and would definitely use again.

Magical · 19 August 2024

5/5

Google

Newfield Estates are very friendly, professional and courteous team. Tom ensured that we received prompt regular feedback on all viewings. Once a buyer was found Tom continued to liaise with the buyer and ourselves until completion. We would highly recommend Newfield Estates to family & friends. We thank the team very much.

John · 14 November 2025

5/5

Google

Tom has been very helpful, quick in response and very honest in this,would definitely recommend.

Jasmine · 4 July 2025

5/5

Google

Tom Grime and the team at Newfield Estates provided us a great service in arranging the purchase of our first home. Friendly, professional and efficient - would recommend

Abigail · 2 November 2024

5/5

Google

Viewed the perfect property so decided to put my house on the market and sold within a week. Both Tom and Helen kept me updated throughout the whole process quickly, efficiently and gave excellent advice. Their fees and online photos exceeded my expectations and made for a stress free move. Their friendly and approachable nature together with their years of knowledge in the industry make for a perfect Estate Agent. Cannot recommend them highly enough.

David · 7 July 2019

1/5

Google

Wasted my time and bare faced lied to me. I had a flat view booked this morning and apparently I was the first one booked in and this was the first available appointment. Then when I rang this morning to confirm r time they said they had sold it last Thursday and thought they’d phoned me. Liars. But hey 4 other people were also turned down apparently look on the bright side. I don’t appreciate having my time wasted , being lied to or patronised. Not happy.NegativeResponsiveness, Professionalism

Robyn · 27 August 2021

Agent replied · 6 July 2023

Good Afternoon. This was a rental property not a sale property you had a viewing booked in for. When you booked the viewing last week the first available date was today as we had not received keys back from the tenant. We then had the keys handed in earlier so we then rang everyone that was booked in to ask if they wished to move their appointment forward. If you did not recieve this call I am very sorry and I did apologise on the phone. I am not sure why you did not receive the call or message. As I personally made it it I know it was done. There is very very high demand for all of our rental properties at the moment. The property has gone to an NHS nurse who has moved over from India to help support our medical teams in the current climate. There were 4 other individuals who were also nurses who missed out. The current demand we are seeing in the area is unprecendented. I am very sorry you have missed out on this property this time and really hope you find somewehere very soon. Helen.

5/5

Google

We've had several dealings with Tom and his team at Newfields. They're a highly professional company, who made us feel at ease and were highly helpful and informative. I'd have no qualms in recommending them and hope to deal with Newfields again in the future when we purchase our next house!PositiveResponsiveness, Quality, Professionalism, Value

David · 27 August 2022

5/5

Google

Tom was great from start to finish. Explained the process, keeping things simple and us up to date, and nothing was too much trouble. Made the moving process really straight forward. Thanks very much Tom and Helen, would definitely recommend

David · 2 November 2023

5/5

Google

Tom has been wonderful throughout the sale of my late mother’s home, from the evaluation to showing people around. Excellent service all around thank you

Carol · 19 August 2024

5/5

Facebook

Mr. Jackson Robert is an honest, knowledgeable, straightforward Man. Always has his client's best interest first and foremost. Works extremely hard and diligently for his clients!! God bless you for helping me earn so much in just a few days. I will forever remain loyal and always invest with him.Contact him,Email:is.jacksonrobert@gmail.comWhatsApp:+1 (657) 366-7359

Dilonge · 9 September 2022

1/5

Google

Horrific. We made the mistake to believe the face that they show, and we trusted them. They cost us thousands, lied, gas lit and did everything to ensure that their business looked good. They took advantage of our vulnerable life …

John · 14 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Newfield Estates Durham

How many reviews does Newfield Estates Durham have?

Newfield Estates's Newton Hall office has 139 reviews across two platforms: 136 on Google, 3 on Facebook.

What is Newfield Estates Durham's rating?

Newfield Estates Durham is rated 4.7 out of 5 across all 139 reviews, and 4.7 out of 5 on Google from 136 reviews.

Where is Newfield Estates's Newton Hall office?

Newfield Estates Durham, 20a Alnwick Road, Newton Hall, DH1 5LX.

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