Trusted Agent profile · Newton Aycliffe

Northgate Estate Agents Newton Aycliffe reviews

4.8

★★★★★ Excellent

209 reviews across 2 platforms

Greenwell Road, Newton Aycliffe, DL5 4DH

Northgate Estate Agents's office in Newton Aycliffe, at Greenwell Road, is rated 4.8 out of 5 across 209 reviews on two platforms, including 195 Google reviews rated 4.8.

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4.8 / 5

195

Reviews on Google

This office

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14

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Newton Aycliffe office, from every platform, shown as written. First names only.

5/5

Google

Myself and my partner decided to go through Northgate in February 2020. They got us our dream home and it was done so quickly and professionally. They were there whenever we needed any questions answering etc. Unbelievably reliable. Although we’re having to move and go elsewhere due to COVID, we will 100% be using Northgate again in the future! We couldn’t thank them enough for everything they’ve done.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 26 August 2021

5/5

Google

Northgate Estate Agent in Darlington delivers it's services very effectively and efficiently due to it's well conversant and friendly staff. More so was Sharon Sapford who was handling the sale of my property. She is very friendly, professional , patient, and more so very human as she was sympathetic and tolerant my situation due to my poor health. Sharon marketing skills is beyond any other i have come across and this made the sale of this property possible dispite the bad house market currently in the country. I would recommend her and the company to any one wanting to sell their property and would do business with you any time in the future KUDOS !!! Sharon Please keep up your good services and your bubbling smile

Milka · 7 July 2018

5/5

Google

I recently purchased a house through Northgates a fantastic young man called Connor dealt with it he was excellent I would highly recommend Northgates to anyone buying a house.

Paula · 7 July 2019

5/5

Google

Great experience. Everything is straight forward and clearly explained.

Emily · 8 March 2023

1/5

Google

I would strongly avoid using these to let with if you are just looking, I viewed a few properties with them last year and have had non stop, several times a day, harassing, spamming emails to do with their properties listed, I have emailed them several times politely asking them to remove me from their mailing list, then followed the steps they require to be removed, and continued to get emails...I then threatened a complaint if they did not stop emailing me and I am STILL getting non stop emails off them several times a day spamming my inbox. I have had to report this to the redness scheme as it is beyond a joke.

STEPHANIE · 7 July 2016

5/5

Google

Northgate Newton Aycliffe is highly recommended. Prompt and seamless process to rent, friendly staff and professional estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Marita · 26 August 2021

5/5

Google

Very professional service from start to finish. Although this was my first sale using Northgate, I know the firm and respect them. All completed on time and without any real issues, which in this day and age is a rarity. Their use of technology combined with great client support is very reassuring. Thank you for a speedy result. Onto the next one...

Mike · 6 July 2022

5/5

Trustpilot

Well i applied for a flat with…

Well i applied for a flat with northgate and got the flat within a matter of days, really friendly and helpful and reliable for feedback and info. Many thanks again.

Danny · 29 June 2022

Agent replied · 27 August 2025

Thank you for your lovely review! We're so pleased we could help you secure the flat quickly and that you found the team friendly and helpful throughout the process. Wishing you all the best in your new home, and if you ever need anything, we’re just a call away. Thanks again!

5/5

Google

Fully managed my property as I do not live locally, so I needed a company that I could totally trust. They have gone over and above my expectations hence my outstanding rating. I highly recommend this company.

Sue · 27 March 2024

5/5

Trustpilot

Highly Recommended

Excellent customer service, the way they marketed our property was outstanding and enabled us to achieve a great price. They updated us regularly throughout the whole process and were a pleasure to deal with.

Mike · 10 May 2021

Agent replied · 27 August 2025

Thank you so much for your kind words! We're really pleased to hear you were happy with the way your property was marketed and that we helped you achieve a great result. Keeping you updated and making the process as smooth as possible is always our goal, so it's fantastic to know it made a difference. It was a pleasure working with you, thanks again for choosing Northgate!

5/5

Google

I worked with Sharon, she was always keeping me informed all the way through the process.PositiveQuality

Stephen · 26 August 2021

5/5

Google

Very professional service and Sharon was so helpful

Sofia · 10 August 2022

2/5

Google

Terrible service, can't get anything done in the house by them. I've been burnt too many times by either them or the landlord who goes through them. Wouldn't recommend renting from them if you're expecting a house that doesn't constantly need fixing. The people on the phone in the offices are great, but it's the people who work through them i.e, builders, plumbers, etc who are very unreliable.

G · 7 July 2019

5/5

Google

I’ve been with Northgate for over 10 years. They are efficient, friendly and professional, I wouldn’t dream of using a different Estate Agent. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Kirsty · 26 August 2021

Agent replied · 6 July 2023

Thank you very much for you kind feedback, it is appreciated.

5/5

Google

Excellent service from start to finish.

Leslie · 2 May 2025

5/5

Google

The staff who have dealt with me have been polite and are always willing to answer and help with any questions I have to ask, problems are sorted very quickly and if they take a little longer I’m always informed and updated on where we are.

Billy · 8 March 2023

5/5

Google

I like that you regularly check the property and check on how the we the tenants are doing. to me it shows you care about not only the property but the tenants well-being as well.

Danielle · 26 December 2023

2/5

Google

You want a valuation to sell? This guy takes no account of any unique details, such as outlook etc... he works on recent, previously acheived selling prices of properties that are not compatible. You can do this yourself! Use an inline service if only as a gateway to the main internet sites that won't allow private advertisers... now, how do you spel cartel?

G · 6 July 2020

1/5

Google

A friend of mine has tried a couple of times to arrange viewings on houses with a view to purchasing. Once they didn't bother to turn up just left him waiting. When he rang to see where they were he was told the property was now sold!!Didn't even bother to let him know just wasted his time!NegativeResponsiveness, Quality

Bill · 26 August 2021

5/5

Google

I rented my first ever property with Northgate and it was a lovely experience. The support they give on any issues I've had is always quick and professional! Highly recommend.

J · 27 March 2024

5/5

Google

I cannot praise, thank and be so great full to Connah. My house move was the most lengthy, stressful and frustrating time. (Not due to Northgate!) His professionalism, support and friendship exceeded any expectation! He kept me updated (daily) reassured me, and supported me through my stressful journey! I can not thank him enough. Excellent Service!PositiveProfessionalism

Dawn · 26 August 2021

5/5

Google

The help Advice and Guidance I got from Sharon Sapsford was Amazing. Thank you Sharon.

Kevin · 7 July 2019

5/5

Google

Very good, very responsive and quick to provide solutions. Had a couple issues but never anything that affects me or the property too badly.

ModdiPsy · 6 July 2021

Agent replied · 6 July 2023

Thank you very much for you kind feedback, it is appreciated.

5/5

Google

Northgate maintains two properties for me. The service they provide is smooth and very efficient, and nothing is ever to much trouble. The staff are amazing and always very friendly and helpful.

Karen · 7 July 2018

Agent replied · 6 July 2023

Thank you for your kind review. We work hard to keep all our clients happy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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