5/5
Sam, will and josh kept me updated all the way through my purchase, thankyou :)
Agent replied Β· 16 April 2026
Thankyou for your positive feedback Mia. We wish you all the best in your new home.
Trusted Agent profile Β· Newton Abbot
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369 reviews across 1 platform
39 Courtenay Street, Newton Abbot, TQ12 2QL
Your Move Lettings's office in Newton Abbot, at 39 Courtenay Street, is rated 4.8 out of 5 across 369 reviews on 1 platform, including 369 Google reviews rated 4.8.
Every review we hold for the Newton Abbot office, from every platform, shown as written. First names only.
5/5
Sam, will and josh kept me updated all the way through my purchase, thankyou :)
Thankyou for your positive feedback Mia. We wish you all the best in your new home.
5/5
We have recently rented a property through Your Move, Reece has been absolutely amazing, heβs kept us updated all the way through. I canβt recommend them enough!
Thank you for the lovely review Tracey. We hope you enjoy your new home. π β¦
5/5
I would like to thank your move for a smooth move. Especially Reece Smith who went above and beyond for me and olive. He made it so easy for us and kept us in the loop and checked up on us to make sure everything was going okay. Highly recommend π― β¦
5/5
We dealt with Laura in renting out a family members home, she helped guide us through each step and made the whole process nice and easy.
Thank you very much for review Michelle. We wish you well going forward.
5/5
Samantha Morse Sam has been absolutely amazing throughout my move. She has helped me every step of the way. Sam would respond to my emails very quickly and sort out any problems instantly. I would definitely recommend using Your Move in Newton Abbot.
5/5
Great team at Newton Abbot, they helped at every stage of the process. Great communication throughout.
Thankyou for your kind words and for taking the time to write a review about your experience with the team!
5/5
YOUR MOVE NEWTON ABBOT Helping the older generation sell in a modern time. I would like to thank Your Move Newton Abbot for a particularly smooth transaction from start to finish. My elderly parents felt out of their depth with the modern internet way of selling but in particular Paul Caisley,the valuation manager took time to talk them through it and put their minds at rest. He also accompanied all the viewings and kept them in the loop . Paul showed great empathy with the daily repeated questions from my mother,who in particular is somewhat forgetful. For this I am very grateful. Indeed all of the office staff made us all feel very welcome and at ease .
5/5
I just wanted to thank Laura Hopkinson-Cross for her friendly and welcoming service. We mentioned we were interested in finding a BTL property but didnβt know where to start. Laura put our minds at ease talked through the steps we could take and even introduced us to the mortgage advisor Hollie. This allowed us to see all of our options and helped put a dream into reality. Laura even went above and beyond by explaining potential rental returns on properties we were interested in viewing. Laura explained the next steps and costs to a managed let and made the process seamless. Laura is an absolute credit to Your Move team. We are excited to build on our new partnership for rentals. We will be doing business with you for a long time. Customer first gives you 5* thanks.
4/5
We have recently sold our property with 'Your Move' who are based in Newton Abbot. We originally purchased the property from the same estate agents and received a professional and friendly service from initial enquiry through to purchase. We viewed the property at least four times as it is fair to say that it need some redevelopment. Three years on we have decided to move on again! So it made complete sense to return to 'Your Move' in Newton Abbot for them to deal with the sale again, especially as they were very familiar with the property. We were not disappointed, the valuation was completed in professional manner with every aspect covered in detail, all from the comfort of our newly decorated front room. The agent was contacted to take new photographs, there was a slight delay due to the winter weather but as soon as a snow free window arrived the photos were taken and property details were promptly published. We had contact with Paul and the team virtually every day as a string of people wanting to view quickly came our way. After three weeks we received and offer which was accepted and completion has just taken place today 20th July. One area of concern was the appointment of the solicitor, I instructed Paul to use the in house solicitor, thinking they would be based in Torbay area, to my surprise I found that the solicitor was based ion Peterborough. I spoke to Paul who reassured me that there would be no problem with the geographic location and that in his experience it was better to use the more modern solicitors firm, who would have people available to work on our file even if the main allocated solicitor was away on holiday or absent from the work place. Often one solicitor allocated would place your the file on hold if they were away with no-one to pick up the workload to move the case no in their absence. This turned out to be excellent advise, we had a very professional solicitor who represented us to a very high standard and left no stone upturned to ensure we had all enquires met, and indeed went on holiday and passed our file over to a colleague to continue in her absence. All in all it has taken about two and half months, but during this time the 'Your Move' team were always available and answered every enquiry as quickly as possible, Feedback from the viewers was timely and sufficient. We would defiantly recommend 'Your Move' to any person wishing to sell their property. Thank you Paul and the team, great job all around!
5/5
Hollie has been amazing with the whole process of helping us with first time buying, she explains everything perfectly and is there to answer all questions all of the time. She has been updating us on every single step of how our application is going. Her PA Lewis is also amazingly helpful on Hollies days off. I would highly recommend this mortgage team to anyone. We went to our bank and were offered around 40k less than Hollie managed to find and secure for us. Hollie definitely makes the whole thing a lot less scary. Do not hesitate to book an appointment with Hollie!
5/5
Found us a great home and got us a really good mortgage deal. The staff at the Newton Abbot branch really helped us through the whole buying and selling process. We were selling privately without an agent and they helped us push the whole thing through quickly without charging any commission on our sale. Paul Caisley was particularly attentive to our case, with regular updates and honest advice. Moving home is always stressful but were glad to have these guys on our side.
5/5
Very professional and prompt service delivery with a friendly approach. I encountered Reece and Laura during the process and they were amazing especially Reece.
Dear Andrew, Thank you for your great review. We wish you well in your new home.
5/5
Great service and really helpful advisors. Chelsey was amazing, professional and reliable. Helped us thoroughly with our mortgage and insurance. We are absolutely delighted.
Thankyou for your feedback. Please recommend us to your family & friends.
5/5
Your move were fantastic, Reece was so helpful and moved everything along nice and quickly and kept me informed through out the process, even checking up after the move to ensure everything was ok.
Thank you for your feedback Emma. I will pass this over to Reece and we hope that everything is going well with your new flat.
5/5
Iβm in the process of selling and buying. Louise came to mine and explained everything really simply about what I would need to do to get the ball rolling on selling my property. Paul has been really helpful with how the process has been going and thereβs always some one on the phone can help you with any issues you have. Then thereβs Hollie! Hollie has gone above and beyond for me sorting my new mortgage. It can be really confusing and there is a lot of paper work but sheβs been there every step of the way even doing bits for me that she didnβt really need to do and explaining things when she knows Iβm stressing! Canβt thank her enough EVERYBODY at your move has Been great and would easily recommend them to anybody
5/5
Reece has been amazing! So friendly and professional, always willing to help and on hand to answer any questions! 10/10 would absolutely recommend!
Thank you for your review Adam.
5/5
A honest review First time I have bought from this estate agent, My experience An estate agent that rings you when they say they will!! Polite Nothing is to much trouble Weekly updates A professional standard, and felt very welcome from start to finish Could they improve ?? NO Perfect service Thatβs a thankyou to all staff that assisted with our vv quick purchase Special thanks to Ben & Louise for there extra effort Mr & Mrs Fordham
5/5
Thank you to Vicky at your move newton abbot . She was very helpful and kind
5/5
The most amazing experience with your move Newton Abbot! They were friendly, helpful, professional, reassuring and optimistic. They understood the crazy market more than other agents in the area and were confident they could get us a great price (which they did)! Every member of the team I spoke to was really kind throughout the whole process and I canβt recommend them highly enough. Thank you to the whole team!
Thank you very much for your kind words, I will pass them over to the sales team for you. We wish you well moving forward.
5/5
Reece is brilliant he has kept us updated all the way through and been super helpful with any questions we have, canβt thank the team enough for all their hard work .
Thank you for your review Georgia. I will pass this over to Reece :)
5/5
Professionalism personified. Organisations are only ever as good as their weakest link. Well, no such thing with this Your Move Team. House selling and buying is said to be one of life's most stressful situations you will ever experience, but rest assured these guys are utterly capable of resolving even the most complicated of circumstances put before them. They are extremely dependable and are unfailing in their determination to complete the job in an utterly professional manner, but also with fabulous sense of humor and an approachable style.
Dear Stephen, Thank you very much for the feedback. It's great to hear the Newton Abbot branch looked after you along your journey! We wish you all the best moving forward with your new property. Kind Regards Your Move
5/5
Reece was so helpful, nothing was too much trouble for him.Everything went through so smoothly,and quickly.There was no stress,and Laura was also very helpful. Both were polite,courteous,and efficient. Would highly recommend Helen
Thankyou for your kind words Helen
1/5
We bought a house through them. Staff is ill informed, I was interrupted mid sentence all the time when I had valid questions. When I finally said to stop interrupting, they hang up on me! I was going to use them to rent my property, but I think I will go somewhere else. We were also informed that the property we buy has no chain and 2 weeks (!!) before we were ready for completion we were informed that there is a chain - how we have not been informed about it earlier? Also when viewing the house in question I was talked down to by the agent when asking legitimate question about sellers willingness to negotiate, and when I asked to see this and that, I was told "this is not how we show the house" and was just waived away to look at the garden and garage myself (too lazy to come with me or offended that I wanted to see the house in different order, because I was interested more in different things?) Also when I commented on one of the rooms that it is the nicest room in the house, he stated "we assumed it's the ugliest" and lo and behold there was not even one photo of this room in their ad. We put down the offer ONLY because I liked it, and despite the agent, not because. Generally not very pleasant experience. I called to talk the matter over and guess what - they kept interrupting me when I was talking. I barely could say a full sentence without being interrupted. Manager of this place is very unprofessional.
In response to the above I feel that your conversation with my staff was aggressive. Our company has a zero tolerance policy to protect our staff from any type of abuse. We are unable to release keys to buyers until the acting Solicitor calls giving us authority to release the keys on completion. If you feel you have been misled in the purchase process please contact us further to discuss.
5/5
Danielle & Vicky are very helpful, always ready to help, making the rent application process smooth. Thank you. Barbara and Fab.
Thankyou so much for taking the time to write a review about the service both Vicky & Danielle provided. We wish you all the best in your lovely new home!
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Your Move Lettings's Newton Abbot office has 369 reviews across 1 platform: 369 on Google.
Your Move Lettings Newton Abbot is rated 4.8 out of 5 across all 369 reviews, and 4.8 out of 5 on Google from 369 reviews.
Your Move Lettings Newton Abbot, 39 Courtenay Street, Newton Abbot, TQ12 2QL.