Every review we hold for the Newquay office, from every platform, shown as written. First names only.
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5/5
GoogleRecently purchased a buy-to-let property and was aided by Miller Countrywide. I genuinely can not fault them at all - they were informative from start to finish. The initial viewings were accurate and sensible and the process moving forward was efficient. In particular Jas was incredible with communication, chasing the process and updating me with phone calls and emails which alleviated a huge amount of stress! Luke and Olivia were also consistently helpful on the phone when dealing with issues or queries. I can not thank the team enough and I hope to deal with them again.PositiveResponsiveness, Quality, Professionalism, Value
J Β· 15 June 2020
Agent replied Β· 14 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
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5/5
GoogleAs an experienced landlord I can genuinely say that Chloe is an extraordinary rental agent. She was very proactive in giving me confidence as a client and finding me good tenants. She addressed issues quickly and professionally, getting back to me regularly with progress updates and answering all my questions. Well done, Chloe!
Christine Β· 18 April 2025
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5/5
GoogleTop service from Lilly who dealt with my sale. She kept me informed all through the process and helped when the initial buyers pulled out managing to get me another offer within days. Would definitely use Miller again.
Dan Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for choosing Miller for your sale! We're thrilled that Lilly provided top-notch service and went above and beyond to secure another offer for you in record time. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCannot fault miller countrywide Newquay at all, staff have been amazing, especially Chloe. She has helped me with my property search and answered any queries I had. She went above and beyond to assure me all my questions were answered.
Thank you Chloe!
Arch Β· 15 May 2024
Agent replied Β· 14 June 2024
Thank you for leaving us your superb 5* review Arch Gillis. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot recommend Louis and Sharon highly enough. They have made renting out our house a breeze. They were both highly professional and we are over the moon with the service we have recieved from them so far. This is the first review I have ever bothered to write so that must be saying something! We haven't even listed our property yet and they have found us a tenant before it has gone live! We decided to go with Louis because my wife felt that if she were a tenant being shown around our property that she would feel comfortable with his trustworthy nature, expertise and professionalism. We hope that he continues to do well and is looked after by the company. Miller Countrywide Estate Agents - Dont lose this one!
Ross Β· 16 June 2019
Agent replied Β· 14 June 2024
Thank you Ross for the fantastic 5* review and recommendation. As always, we are glad to hear excellent reviews about the service we provide to our customers. I will pass your comments on to everyone involved at the Miller branch in particular Louis and Sharon. Best wishes, Lucy.
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5/5
GoogleHighly recommend using Miller Countrywide to sell your property. I canβt fault the service of the team at all. Jasmin took lovely photos of my property and was very professional and efficient. My property was marketed online very quickly and I had several viewings within the first few days. Jasmin kept in contact with me throughout the sale of my property which I found very reassuring. Thank you again to all at Miller Countrywide. P.S. Request Jasmin to market your property (photos and write up).
Scarlett Β· 16 June 2019
Agent replied Β· 14 June 2024
Thank you Terri for the high recommendation and 5* review of our Newquay team, especially Jasmin!
It is great to read that you found the marketing of your property was performed well and I will make sure your kind words are forwarded to the local team.
Best wishes, Scott
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5/5
GoogleAmazing service from start to finish. My property was photographed and listed on their website within just a couple of days. The property was then sold within 48 hours. Miller Countrywide valued my property 10k more than three other agents and was sold at full asking price. The team were always just a phone call away and always had time for my questions and queries. Jasmine was the star of the show. Thank you for everything and all your hard work. Would recommend Miller Countywide to anyone wanting a quick, easy and honest sale.
Lowenna Β· 16 June 2019
Agent replied Β· 14 June 2024
Wonderful to read Lowenna that you would recommend our local Miller Countrywide team to anyone wanting a quick, easy and honest sale!
Thank you for your wonderful 5* review and I will make sure your kind words are forwarded to the local team.
Best wishes, Scott (Customer Relations Adviser)
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1/5
TrustpilotUnprofessional Estate Agents
We had cause to use use them to view a few properties & we put an offer in one but they sat on the offer π & up sold it previous people whom seen it months ago & we had offered asking price
Lana Β· 20 August 2026
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5/5
GoogleCanβt thank everyone at Miller countryside enough. They were amazing to deal with in every way professional and friendly. Made what could have been a horribly stressful experience easy and a pleasure.
Special thank you to Jasmine Eden who found us our wonderful home and making it super easy
The Β· 17 November 2023
Agent replied Β· 14 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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1/5
Googlebooked a viewing,traved hundred of miles and stayed at a hotel,and viewing was cancelled,was told thay tried calling,but no calls,just a late email,will not use this company again,cost me over Β£500 in fuel and hotel,just to be let down,yet thay knew we was on our way,had to leave 1 star to get this printed,but personally no stars
Andrew Β· 27 July 2025
Agent replied Β· 10 August 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThe team in Wadebridge helped us find a beautiful rental!
Chloe is an outstanding letting agent who kept us informed of the processes involved and communicated every step of the way! :)
Simon Β· 25 September 2024
Agent replied Β· 25 October 2024
Thanks for the excellent 5* review Simon! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot express enough gratitude for the incredible support I received from Chloe Jasmine and Olivia. In the midst of a fiercely competitive rental market, during the height of summer no less, they demonstrated relentless determination in helping me and my children find the perfect place to call home. Their dedication, professionalism, and personalized approach made all the difference. They truly went above and beyond, never losing focus or hope, even when things seemed impossible. Thanks to their hard work and unwavering commitment, I am now living in my dream rental. Chloe and Olivia are absolute stars, and I highly recommend their services to anyone in need of a rental home! Thank you so much ladies x
Lisa Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Lisa. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCame into the Newquay branch yesterday to register to buy. Tom and Jodie were incredibly helpful, took their time to get all my details down. They had new properties coming to the market soon that they discussed with me about, managed to book an early viewing before it went online!! Such a helpful team and really listened to what I wanted from a property.
Nathan Β· 15 June 2022
Agent replied Β· 14 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleTom and the team were very professional and helpful throughout all stages of our house sale and move.
They chased things up on our behalf and were always available when required.
Would highly recommend.
Phil Β· 10 August 2024
Agent replied Β· 24 August 2024
Thanks for the wonderful 5* review and recommendation Phil! Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotNo customer service.
Placed my property for sale with MillerCountrywide Penzance back in April 2023 with an βOffers Overβ notice on the price, and a guarantee from the staff that any potentials will have been checked to ensure they had funds. First visitors said they did not have the budget, so do not know why they visited. Second made an offer below price, which I turned down as was told the price was based on offers over. Since then there has been 1 visit, over a week ago, I am still waiting after calling the agents 3 times for an update on how the visit went.
Mark Β· 21 September 2023
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5/5
GoogleStruggled for 3 months finding a place to rent, Chloe was very helpful, got me housed, gave me all the information I could possibly want, and overall made things a lot easier for me, thank you!
Ben Β· 24 May 2024
Agent replied Β· 14 June 2024
Thank you for sharing your experience, Ben! We're delighted to hear that Chloe was able to assist you in finding a place to rent and provide you with all the necessary information. We appreciate your kind words and are thrilled that we could make the process easier for you. If you need any further assistance in the future, feel free to reach out.
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1/5
TrustpilotMiller Truro
The initial meeting discussing mortgage options went well, but after learning of our income and budget and what could be lent, all interest in helping us dwindled. There was no enthusiasm or help in getting us a mortgage. My partners pregnancy was used against us as a reason that we may not be able to get a mortgage due to maternity pay. We were told we could only borrow a small amount from lenders and it had to be now as closer to the due date we would most likely be declined. We had a large deposit and yet we were not taken seriously. We were sent only one property to look at which was not even suitable to our needs. Emails went unanswered and we just got the feeling that we werenβt valued as potential customers, so we went elsewhere and secured a mortgage with no issue. Terrible service, would not recommend.
Chris Β· 27 July 2023
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5/5
GoogleWe have been dealing with Emma & sheβs been fab so far in helping us with our first property purchase. So friendly and professional and so far the process has been great with her on hand. Thank you Emma!
Sinead Β· 16 January 2024
Agent replied Β· 14 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI spoke to Chloe who I can not praise highly enough, she took the time to really help me understand the rental market and when Iβm ready to start renting Iβll be requesting her specifically. An asset to the team
Sarah Β· 17 December 2023
Agent replied Β· 14 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleChloe is an absolute angel she really helped me find a place so quickly, I appreciate the time and effort she put in to finding somewhere when I was desperate. What a great addition to the team.
Millie Β· 15 February 2024
Agent replied Β· 14 June 2024
Many thanks for your fantastic 5* review Millie. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe looked at a couple of properties last weekend in Newquay. We were fortunate that Tanyel was the agent showing us around. She was professional, efficient, and great at her job. Thank you!
Corinna Β· 27 July 2025
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2/5
TrustpilotSt Austell. Poor response times and lack of interest
Put our house on the market and initially were very happy with the service we received. Luke was very welcoming and professional and then he left the company. We werenβt informed if this and had no contact telling us who our new point of contact would be. After this it was a shambles. Emails and calls not returned. Got the impression that they werenβt really interested in our sale, quite a lazy approach. I donβt feel that we received a professional service compared to other estate agents we have used. We even considered pulling the sale and re advertising with a different estate agent. All sorted now but I personally wouldnβt deal with this company again in the future.
Mark Β· 5 May 2023
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1/5
TrustpilotWould not recommend this company ifβ¦
Would not recommend this company if your life depended on it a long time ago when I was a single parent and a student they took six months rent off me upfront. What was intended on my part to be a long term Let, it was kind of my own naivety as when I viewed the house there was a for sale sign and the letting agent told me and my mum that for sale sign was for the next-door house as these were Terrace houses anyway I moved into this house and four months and I got a call to my personal number just some random people that was wanting to view the house for sale. Thatβs how I found out the house was for sale. Avoid Iβm now in my council house and have been here a long time but avoid this agency. Gutted. I went from one cowboy independent landlord to this cowboy agency. Ps I should have wrote this review a long time ago with being single parent and disabilities as well as you know trying to function in my life makes it difficult but I have not forgot
Ms Β· 31 July 2025
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5/5
GoogleI Recently just sold a house wih Miller in Newquay and I cannot recommend them enough, especially Jaz. The whole process was smooth with the team sorting everything from start to finish, always on time with all my needs fulfilled. Jaz managed to sell my house for full asking price in a short amount of time. I would like to say a huge thank you to the whole team!
Will Β· 16 June 2019
Agent replied Β· 14 June 2024
Thank you Will for such an amazing 5* review about Jaz and the team at Miller Countrywide, Newquay!
It is great to read that the team were able to achieve you the very best price possible and in such a short period of time.
Kind regards, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.