Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.
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5/5
GoogleMade letting my property easy and stress free. Dan couldn't have been more helpful managing the finding of tenants and moving them in
Andy Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your glowing 5* review Andy. Kind regards, Lucy, Customer Relations.
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5/5
GoogleUsed Countrywide Lettings, Newport, Isle of Wight for the first time recently and very satisfied with the service I received. Daniel, who was very professional and helpful from start to finish, kept me updated throughout, and any problems that arose were quickly and efficiently sorted, even after the tenants moved in. I'd certainly use them again.PositiveQuality
Alastair Β· 25 August 2021
Agent replied Β· 7 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleGreat Service, both Chelsea and Daniel were extremely helpful and efficient. Thoroughly recommended
Nick Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
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4/5
GoogleI have just completed on my late brothers flat and it was as smooth a transaction as possible. I used another estate agent before them and they and the solicitor they recommended, were awful.. I switched to watson bull and porter, and the sale went through fairly quickly.PositiveResponsiveness
Sally Β· 25 August 2022
Agent replied Β· 7 June 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service when selling one of my buy to let properties through WBP. From valuation stage with Lee the messaging was clear and he was super proactive in getting a tricky sale through. Highly recommended! Thanks for making a difficult sale through ππ» β¦
James Β· 9 December 2022
Agent replied Β· 7 June 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMoved into our new property a couple of weeks ago, best service I've had in terms of moving property. They were very responsive, efficient and just good at what they do. We zoomed through the process from viewing the property to signing agreements within a week. Much rated service!PositiveResponsiveness, Quality
Jordan Β· 25 August 2020
Agent replied Β· 7 June 2023
Hi Jordan. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
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5/5
GoogleFound them to be very professional and very helpful throughout our moving process I would highly recommend to anyone thinking of moving to the isle of wight .
Nicki Β· 3 March 2025
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5/5
GoogleThumbs up to Daniel and Lauren, I m so grafeful words may not be enough to thank these 2... I m referring more people to you guys and your service is excellent.Thank you, thank you...
Nyasha Β· 9 December 2022
Agent replied Β· 7 June 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
GoogleI have arranged a viewing for a property with them and they have sent me a confirmation message 4 days before the viewing and I was there on time and no one appeared from the agency and when we called them they told us sorry that property is under application now
Mariam Β· 8 June 2019
Agent replied Β· 7 June 2023
Good Morning Mariam,
Thank you for providing your feedback, it is extremely disappointing to read that you have not had a great experience while trying to view a property you were interested in. If you wish to discuss your concerns with a member of our Customer Relations Team you can do this at review@countrywide.co.uk. Kind regards, Maryjane.
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5/5
GoogleAfter a shaky start, Danielle Kelly βrescuedβ the sale, her enthusiasm and diligence and excellent communication skills helped driving my purchase to completion in super-fast time.
Her efforts restored my faith in Estate agents, in the future she is my βgo to girlβ, either for buying or selling property, well done Danielle.
Roy Β· 8 June 2018
Agent replied Β· 7 June 2023
Thank you Roy for such and excellent review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Danielle and everyone involved at Watson Bull & Porter in the Newport branch. Kind regards, Sarah.
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5/5
GoogleHighly recommend WBP for selling and buying. Endlessly patient and helpful. Particularly recommend their mortgage advisor Paul - he really went above and beyond for us. If youβre looking to sell or buy, you canβt do better
Rosie Β· 7 June 2022
Agent replied Β· 7 June 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSold my house through Watson Bull and porters Newport Branch. They were really good at keeping in contact and chasing up the solicitors. Lee in particular helped out massively as we neared completion.
Machining Β· 9 November 2022
Agent replied Β· 7 June 2023
Hi Joe,
It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
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5/5
GoogleThey were brilliant with what they do. So far, we were assisted all throughout the processing of our new flat for tenancy and are efficient for us.
Shayne Β· 24 May 2023
Agent replied Β· 7 June 2023
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
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5/5
GoogleI was asked by my friend to leave a review on my account. From my initial contact with Daniel to my viewing and onward communication from Chelsea I have to say was second to none a really positive friendly team. Would highly recommend.
David Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleDaniel and Lauren are an absolute asset to the rental team at WBP. They are professional, thorough and extremely approachable. It was an absolute pleasure to deal with them both.
Sarah Β· 7 June 2022
Agent replied Β· 7 June 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBrilliant Service! Debbie was more than helpful in finding me tenants and also answering my many queries, which made my life much easier! I wouldn't use anyone else now....highly recommended!
Leanne Β· 9 June 2015
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5/5
GoogleAbsolute help from clara., patience and supportive to clients
Muthu Β· 13 May 2025
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5/5
GoogleI recently rented a property through Watson Bull & Porter and the two people I dealt with, Lauren and Daniel, were both friendly, helpful and professional in their approach. Highly recommended.PositiveProfessionalism
Steve Β· 25 August 2021
Agent replied Β· 7 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleIdeal landlords.
I had an issue when pittis lettings on the isle of wight took over the property. Daniel at newport dealt with it within minutes. Highly recomended for anyone wanting to rent on the island.
Stoo Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for your kind review!
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5/5
GoogleBrilliant service from Daniel from the Newport office. We were kept well informed with what was happening and when. All questions we had were answered asap. Would highly recommend.
Gemma Β· 7 June 2021
Agent replied Β· 7 June 2023
Hi Gemma, thanks for the wonderful 5* review and recommendation! It's great to see that the Watson Bull & Porter team once again provided a professional, polite and friendly service. Best wishes, Amy
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5/5
GoogleI recently rented a property through Watson Bull & Porter and have to say Daniel and Lauren where fantastic and really helpful.PositiveResponsiveness, Professionalism
Mya Β· 25 August 2021
Agent replied Β· 7 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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4/5
GoogleVery helpful and very approachable. You will have 5 stars when you find me a house
Dianne Β· 7 June 2022
Agent replied Β· 7 June 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have dealt with Watson Bull & Porter Lettings for over 4 years now and have always found the service excellent. Chris and Karen have been exceptional in sorting out any problems with my tenants after they have left and the Newport office always find me good tenants for my properties with little delay. I can not recommend them more highly to other landlords.
Steve Β· 9 June 2013
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1/5
GoogleVery poor service
I would not recommend renting via this company
No after care service
And difficulty obtain return of your deposit
As I have experienced this personally
Graham Β· 8 June 2018
Agent replied Β· 7 June 2023
Hi Graham, I am disappointed to read about the service you have received at the end of your tenancy. Please be assured all feedback is taken seriously and will be passed onto the relevant people to highlight and look into any failings in service. Many Thanks. Regan.
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