Every review we hold for the Newport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad an excellent experience with the Merriebank Lettings team during my tenancy. They were consistently professional and helpful, particularly in negotiating costs for necessary repairs, which made the move-out process much smoother. Highly recommended.
Ekele · 17 August 2026
Agent replied · 19 August 2026
Thank you for leaving a lovely review and we wish you all the best in the future. You were great tenants and so easy to deal with. thank you so much
★★★★★ 5/5
GoogleWould 100% recommend Oakmont. Dan and his team were so helpful right from the start. Giving us regular updates and being on the ball helped keep our house move relatively low stress. Thank you for all your help.
Claire · 25 March 2026
★★★★★ 5/5
GoogleI highly recommend Merriebank Lettings, all staff are helpful and friendly. Helped find my son and daughter-in-law a lovely property. Nice to have a caring letting agents who are so helpful.
Nikki · 7 July 2026
Agent replied · 8 July 2026
Thank you for your kind words, much appricated
★★★★★ 5/5
GoogleDean and his team are so helpful, caring and professional. Everything from viewing my flat, to moving in, to getting things repaired and to redecorate has been handled smoothly and professionally. So far, my experience with Merriebank has been incredibly positive!
Jakob · 3 December 2024
Agent replied · 22 November 2024
Thank you Jakob
★★★★★ 5/5
GoogleHighly recommend these guys if you're looking for somewhere to rent on the island. Sophie is awesome. Keep up the good work guys.
Mark · 23 April 2026
★★★★★ 5/5
GoogleWe were long term renters, just finished a very difficult tenancy and bought our first house, and Merriebank have surpassed all our expectations from start to finish. They have gone above and beyond to help us at every turn, treating us like human beings rather than just tenants, never making us feel like a hindrance for calling or emailing, even when the emails were mounting up (with good reason) and generally being very good people. After around 10 years of renting they are by far the best agents we have ever dealt with. Highly recommend!
Harriet · 26 February 2025
Agent replied · 15 April 2025
Thank you very much for the lovely review. Good luck in your new home too
★★★★★ 5/5
Googlewhen looking to rent a property after moving out of home, I came across Merriebank Lettings Facebook page and found an ideal 1 bedroom flat In Ventnor and viewed it a few days later! Fell in love with it and Dean Sophie and Nicky was very professional and they helped me throughout everything and kept me updated on all the process and very professional with this
And when I needed help with issues with the property, they were speedy and efficient with getting people round to sort the problems out
upon Inspections they were very friendly and nothing was never much trouble at all for any of them
I would definitely recommend them to anyone and would use them again if I was going to move again!
5 stars guys ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Luke · 7 September 2021
Agent replied · 3 November 2023
Many thanks and much appreciated that you took the time to write a review
★★★★★ 5/5
GoogleCan't recommend Dean enough (and luckily for me a friend recommended him to me) I had to move back to Australia so needed to rent out my house. He took care of everything (photos, inventory, advertising, various gas/electric certificates etc) and made sure I had good tenants. Whats great is that I don't have to think about it, as know my little house is in good hands. Also the tenants are happy which is important to me. Thank you Dean!
Emma · 16 May 2021
Agent replied · 3 November 2023
Thank you very much for your kind words, much appreciated
★★★★★ 5/5
GoogleHad dealings with other agents over the years of being on the island, but Merriebank are far superior in every way.
The business is such a nice place to visit, and nothing is too much trouble. So nice and refreshing to actually feel that you matter.
Friendliness and professionalism are words that do not come close to explaining the business’s attitudes.
BRILLIANT, WELL DONE. DV
DAVID · 2 June 2025
Agent replied · 28 May 2025
Thank you for your lovely Review David. Much appreciated
★★★★★ 5/5
GoogleI cannot recommend Merriebank Lettings highly enough, my recent experience during a very stressful period was second to none. They went above and beyond, were very professional & helpful and communication was quick, efficient and friendly. They came to my rescue and made the whole process quick and easy, couldn’t ask any more than that! Huge thanks to all involved x
Alison · 14 July 2025
Agent replied · 28 December 2025
Thank you for your kind words and writing this lovely review.
★★★★★ 5/5
FacebookHighly recommend Merriebank Lettings. Dean was incredibly helpful in organising a flat for my daughter and her boyfriend and gaining permission for her pets and her Ability Dog to be with them. He is very friendly and helpful. He responds very quickly to any requests for information or to problems that arise. We’ve had less dealings with Sophie but she has been speedy in dealing with a recent request.
A family team who really care about their tenants and work hard to ensure everything is just right for them. Thank you 😊
Ally · 12 October 2018
Agent replied · 3 November 2023
Thank you Ally Haywood much appreciated
★★★★★ 5/5
FacebookWe would like to say a huge thank you to Dean and Sophie. Right from our first meeting they couldn't be more helpful. Over the past 2 years they have found us perfect tennants for our flat that have respected and looked after our property. They are always available to contact if needed and are extremely friendly and professional. We would recommend Merriebank to anybody wishing to rent out their home.
Trudie · 9 May 2021
Agent replied · 3 November 2023
Thank you for your kind words, very much appreciated
★★★★★ 5/5
FacebookI would just like to say thank you to Sophie for all her help with getting my daughter her first little home. From the word go Sophie has helped with any inquiries we had and never once got bored of all our questions. Thank you to Dean also for finalizing everything. I couldn't have asked for a more helpful letting agent and would recommend anyone to use Merriebank Lettings before any other company
Trudi · 17 May 2020
Agent replied · 3 November 2023
Thank you so much for your kind words
★★★★★ 5/5
GoogleOakmont Property Consultants/Dan has been an absolute hero, having found myself in position where I needed to move into a new property asap, there was one that I immediately knew was the one. Dan and Patrick had answered all the questions I …
Nuno · 25 May 2025
★★★★★ 5/5
FacebookBig shout out to Sophie and Dean, been renting off them 3 years now, and would never use any other letting agent again, any problems I have had over the years have been dealt with swiftly and proffesionaly by this A Team, keep up the good work guys, ps Sophie my light is fixed electrician just text me 🙏 thankyou for getting it sorted so quick
Paul · 24 August 2021
Agent replied · 22 February 2026
Thank you Paul for you kind comments
★★★★★ 5/5
GoogleThanks Dean and Sophie.
I rented house for 3 years and had amazing experience with their agency.
Always ready to help and sorted out everything in time.never had any problem in whole tenancy period.
You deserve 5 star indeed.
Wish you all the best
Shazia · 29 August 2023
Agent replied · 3 November 2023
Thank you for the lovely review and we wish you all the best in the future
★★★★★ 5/5
FacebookWe can't recommend Dean & Sophie enough! They have gone above and beyond helping us to secure the right property and their communication throughout has made all the difference.
We have relocated to the island and they have made the process so much easier.
We only wish we could ask them to let our old property but feel Staffordshire may be a bit too far! 😁
Katie · 30 September 2020
Agent replied · 3 November 2023
Thank you for your kind comments much appreciated 😊
★★★★★ 5/5
GoogleWe recently purchased our house through Oakmont and we can’t praise Daniel enough. He was super helpful and knowledgeable throughout the process. He helped moved things along when we needed him to and was very straightforward and easy to communicate with. Highly recommended.
Martha · 25 August 2025
Agent replied · 25 May 2026
Thank you Martha, it has been a pleasure, we wish you all the best in your new home and hope to see you soon.
★★★★★ 5/5
GoogleA letting agency above the rest in my opinion. Professional and go over and beyond!!! A fantastic team of people.
Elizabeth · 14 February 2026
Agent replied · 14 April 2026
Thank you and very much appreciated
★★★★★ 5/5
Facebook10000% would recommend sophie and dean.. both so friendly and very helpful and supportive.
Recently moved into one of their properties which was easy and stress free!!
Easy to get in contact when needed unlike other letting agencys in which I've dealt with in the past!
Thank you so much Sophie & Dean 😁
Chloe · 20 July 2021
Agent replied · 3 November 2023
Thanks you for your lovely comment much appreciated 😊
★★★★★ 5/5
GoogleFantastic service from Dan from start to finish. Having had some poor experience with local letting agents in the past, I was nervous about letting our apartment again, but Dan has proved that there are some great people still out in the …
Mike · 25 June 2025
Agent replied · 25 May 2026
Thank you Mike, you have been a pleasure to work with and we look forward to a long and prosperous relationship. Thank you for your kind words.
★★★★★ 5/5
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Murtala · 3 August 2022
★★★★★ 5/5
GoogleIn my life i have moved around from place to place, dealing with quite a high number of estate agents, I can honestly say without a doubt, Merriebank lettings are the best estate agents I've ever had the pleasure of dealing with. Their staff are helpful, polite, kind and caring. Its not just about business with them, it appears to also be about helping individuals to find their perfect home and putting smiles on faces. Thank you Merriebank, couldn't of done it without the team and their ongoing support and help.
Joseph · 29 August 2023
Agent replied · 3 November 2023
Thank you for the lovely feedback about us.
★★★★★ 5/5
FacebookOne of the best and most fair letting agents on the island.
I’ve been searching for a property for a while now and just as we were giving up hope, we found one with Merriebank. The referencing is new and all online which is super easy. They were non-discriminating when it comes to young children and benefits. Exceptional service and outstanding and kind staff. Will always be my first recommendation to landlords and tenants❤️
Megan · 13 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.